Missing Dragon - X1 back from lenovo after a full factory recovery

I just got my X1 back from lenovo after a full factory recovery (they had to replace my system board).
As you can see, I have the new X1, and yet Dragon is missing (it is factory pre-load at this stage, all the lenovo preloaded apps included except for Dragon).
Can anybody help me please?
I have seen many other posts resolved but those involved Lenovo staff sending information offline, so the posts do not help at all.
Solved!
Go to Solution.

You need to contact support, they will be able to assist after validating your entitlement to have the software. Please see the following post;
http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/Dragon-assistant-could-not-be-found-new-x1/m-p...
EDIT - if you contact support, please refer to this public tip as this will guide support on how to assist you.
http://support.lenovo.com/us/en/documents/SF14-T0090
Andy ______________________________________
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Edited by: bpoarnet on Jun 12, 2012 12:51 PM

Udo wrote:
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>
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Message Edited by trancer on 05-16-2008 01:46 PM

Mine is the siig NN-EC2812-S1 2-port FireWire 800 ExpressCard/54 and the carbus card is a StarTech.com CB1394B3
Where do you read about chipset compatability probs with siig cards? What would be a better card?
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belkin F5U514 $98 CAN
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sonnet FW800-E34 $98 CAN
Know which would be better to try?
Message Edited by trancer on 05-16-2008 03:06 PM
Message Edited by trancer on 05-16-2008 03:07 PM
Message Edited by trancer on 05-16-2008 03:10 PM

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Hi All,
I badly need to take my datea back from my Iphone which is in recovery mode.
here is my story, I went to a very important scientific conference and I was excited about using my Iphone to do all the tasks I used to do with paper including taking notes,writing contacts and taking pictures from the people names, presented papers and.... I got plenty of valuable information (what is the point of having an smart phone and still sticking to paper-based anti-trees world)
then I came back home and start sync-ing my phone with my laptop(PC). since my iphone was downloading its new component from the web(as I checked "dont ask me again") while it was synchronizing and I went to sleep I am not sure that hibernating my laptop or that new component made my phone go into the recovery mode.
after number of appointment with different app-stores, all "genius" staffs told me that they can only restore my phone by a simple click and nothing more.
I can not believe that apple-store does not have any other tool than can communicate in lower level to take my data back. I feel that this best well known customer care does not care about the data people losing because of their bug. I would pay Apple store to restore my data if they provide this kind of service.
I was told it is a common issue and if I try to use some online software then my phone will get out of its warranty and then they will not even be able to diagnose the problem later!!( which one is more important? cause or effect? when apple people already know the reason as a generic bug)
I bought this phone in January and I was very happy with it until this thing irritated me to its most possible amount.
It is very hard for me to accept that all my networking in the conference will be screwed up only because of the bug I was never told before about! I think it is not fair to not be aware of an usual problem to be safe and it would be the most lack of the customer care which holds an apple logo on it.
Thanks,
A

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Welcome to lenovo user forums!
Have you tried the in place upgrade functionality of itunes?Make sure that you select only itunes from the "available updates " list.
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Cheers and regards,
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Missing Dragon - X1 back from lenovo after a full factory recovery

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