Missing Mail Folders holding infected data...

I've recently installed Avast to scan for infections and warnings. Almost all of the suspect data is in a folder called 'MAIL/V2' under my Library file, which appears to be hidden. When I hit 'cmd' and 'go' in finder, I can see Library, and the Mail subfolder, but no V2 under that.
Avast has a "Finder" option, but it is usually greyed out, as is there "Delete" option.
Any ideas?

While avast got a pretty high rating in Thomas Reed's mac malware detection rates (see http://www.reedcorner.net/downloads/malware_detections.pdf) Sophos for Mac did the best job. Avast may just be giving you a false positive. Download Sophos and see if it detects the same 'warning' as avast.
It's likely much ado about nothing...
Clinton

Similar Messages

Missing Mail Folders after upgrading to Mountain Lion

Prior to my upgrade to Mountain Lion (from Snow Leopard I had setup mail folders. After the upgrade they were gone. I cannot see them. I cannot see a way to build a folder now. Can someone assist? Thanks.

"Folders" are now called "Mailboxes". To add a mailbox, select Mailbox --> New Mailbox. You will be prompted to enter a location and a name. Then you will see your mailbox appear in the sidebar and you can drag messages to it. You can also make smart mailboxes that automatically add messages to themselves according to a set of predefined rules. Select Mailbox --> New Smart Mailbox and enter a name and a set of rules.

Missing mail folders

Installed SL and apart from a couple of things that were solved by the help of comments here everything is great.
The only thing that I cant work out is that on my hotmail account I have various folders with rules that used to show up in the mail app, now they don't. Its not a massive issue, I can always go to the website and get what I need but was wondering if anyone knows a way I can see these in the mail app again
Thanks in advance

GOB: Quit Mail. In the Finder, go to HOME/Library/Mail and locate a folder whose name starts with the account type (POP, IMAP, .Mac), followed by the account username and the incoming mail server. This is the account folder in the Mail database. Open it and look for a folder called Drafts.mbox. Can you find it there? If not, choose Edit > Select All (⌘A), then Edit > Copy (⌘C) and paste it in your reply to this post so that we can see which items are within your account folder.
Scapesuiter: I'm confused now. What is that "Drafts folder" thing you're talking about? There is no such folder in my HOME/Library/Mail/Mailboxes/ directory, and I have no idea how could I ever create it from within Mail itself if I wanted to. What am I missing?

How many Gigabytes can Mail folders hold?

Outlook can hold a total of 20 GB of emails. How many GB of emails can I have stored in my Inbox and Sent items on my computer? Can someone quote a link to a support doc that confirms same?
Thanks
Message was edited by: Johnny MacHappy

Johnny,
The only thing written that I know of, is for individual mailboxes, and for 10.4 and later is 2 GB as outlined at:
http://support.apple.com/kb/TS1895
Basically I was the person who proved to Apple that overstuffing actually took place -- that was back in 2004, and OS 10.2, and 10.3.
When and if any Inbox or Sent even starts to approach 2 GB, I create new On My Mac mailboxes for the oldest date ranges in that mailbox, and move the messages to new mailbox. All the messages are still within reach of the Search. I have over 100,000 messages spread across many mailboxes.
Ernie

E-mail folders missing after PC was turned off for a month

After my PC was turned off for September, I turned it on again to access my e-mail via Mozilla. Previosuly existing e-mail folders have disappeared and the proposed solutions for others with this problem haven't worked. Was there some sort of upgrade to Mozilla that I missed?

OS X: How to quit an unresponsive application using Force Quit
Back up all data. Rebuild the mailbox. Try to delete the message again.

Missing gmail folders in Mail for Mt. Lion

I moved a lot of email to a gmail account to archive it (originally from MS Exchange), creating mail folders to hold the mail. This worked fine. But on updating to Mt. Lion, I can no longer see any of these folders, only the stock gmail folder (All Mail, Bin, Drafts, Important, Sent Mail, Spam, and Starred). I can see these folders and mail when I look at the account via a browser, but these folders are no longer accessible via Apple Mail. What happened and is there a solution to this?

Tried it. No difference. There are just the stock gmail folders visible. Note that I CREATED the folders and moved the mail using Apple Mail in Lion a couple months ago. It is only since upgrading to Mt. Lion have they been inaccessible.

Cannot open your default e-mail folders. You must connect to Microsoft Exchange with the current profile before you can synchronize your folders with your Outlook data file (.ost)

Fresh installation of Exchange Server 2013 on Windows Server 2012.
Our first test account cannot access their email via Outlook but can access fine through OWA. The following message appears - "Cannot open your default e-mail folders. You must connect to Microsoft Exchange with the current profile before you can synchronize
your folders with your Outlook data file (.ost)" is displayed.
If I turn off cached Exchange mode, setting the email account to not
cache does not resolve the issue and i get a new error message - "Cannot open your default e-mail folders. The file (path\profile name).ost is not an Outlook data file (.ost). Very odd since it creates its own .ost file when you run it for the first
time.
I cleared the appdata local Outlook folder and I tested on a new laptop that has never connected to Outlook, same error message on any system.
Microsoft Exchange RPC Client Access service is running.
No warning, error or critical messages in the eventlog, it's like the healthiest server alive.
Any help would be greatly appreciated. I haven't encountered this issue with previous versions of Exchange.

So it looks like a lot of people are having this issue and seeing how Exchange 2013 is still new (relatively to the world) there isn't much data around to answer this. I've spend ALOT of time trying to figure this out.
Here is the answer. :) - No I don't know all but I'm going to try to give you the most reasonable answer to this issue, in a most logical way.
First thing I did when I was troubleshooting this issue is that I ignored Martina Miskovic's suggestion for Step4 http://technet.microsoft.com/library/jj218640(EXCHG.150)because it didn't make sense to me because I was trying to connect
Outlook not outside the LAN but actually inside. However, Martina's suggestion does fix the issue if it's applied in the correct context.
This is where the plot thickens (it's stew). She failed to mention that things like SSL (which I configure practically useless - anyone who ever worked in a business environment where the owner pretty much trusts anyone in the company, otherwise they don't
work there - very good business practice in my eyes btw, can confirm that...) are some sort of fetish with Microsoft lately. Exchange 2013 was no exception.
In exchange 2003, exchange 2007 and exchange 2010 - you could install it and then go to outlook and set it up. And when outlook manual Microsoft Exchange profile would ask you for server name, you would give it and give the name of the person who you setting
up - as long as machine is on the domain, not much more is needed. IT JUST WORKS! :) What a concept, if the person already on premises of the business - GIVE HIM ACCESS. I guess that was too logical for Microsoft. Now if you're off premises you can use things
like OutlookAnywhere - which I might add had their place under that scenario.
In Exchange 2013, the world changed. Ofcourse Microsoft doesn't feel like telling it in a plain english to people - I'm sure there is an article somewhere but I didn't find it. Exchange 2013 does not support direct configuration of Outlook like all of it's
previous versions. Did you jaw drop? Mine did when I realized it. So now when you are asked for your server name in manual outlook set up and you give it Exchange2013.yourdomain.local - it says cannot connect to it. This happens because ALL - INTERNAL AND
EXTERNAL connection are now handled via OutlookAnywhere. You can't even disable that feature and have it function the reasonable way.
So now the question still remains - how do you configure outlook. Well under server properties there is this nice section called Outlook anywhere. You have a chance to configure it's External and Internal address. This is another thing that should be logical
but it didn't work that way for me. When I configured the external address different from the internal - it didn't work. So I strongly suggest you get it working with the same internal address first and then ponder how you want to make it work for the outside
users.
Now that you have this set up you have to go to virtual directories and configure the external and internal address there - this is actually what the Step 4 that Martina was refering to has you do.
Both external and internal address are now the same and you think you can configure your outlook manually - think again. One of the most lovely features of Outlook Anywhere, and the reason why I had never used it in the past is that it requires a TRUSTED
certificate.
See so it's not that exchange 2013 requires a trusted certificate - it's that exchange 2013 lacks the feature that was there since Windows 2000 and Exchange 5.5.
So it's time for you to install an Active Direction Certificate Authority. Refer to this wonderful article for exact steps - http://careexchange.in/how-to-install-certificate-authority-on-windows-server-2012/
Now even after you do that - it won't work because you have to add the base private key certificate, which you can download now from your internal certsrv site, to Default Domain Policy (AND yes some people claim NEVER mess with the Default Domain Policy,
always make an addition one... it's up to you - I don't see direct harm if you know what you want to accomplish) see this: http://technet.microsoft.com/en-us/library/cc738131%28v=ws.10%29.aspx if you want to know exact steps.
This is the moment of ZEN! :) Do you feel the excitement? After all it is your first time. Before we get too excited lets first request and then install the certificate to actual Exchange via the gui and assign it to all the services you can (IIS, SMTP and
there is a 3rd - I forgot, but you get the idea).
Now go to your client machine where you have the outlook open, browse to your exchange server via https://exchang2013/ in IE and if you don't get any certificate errors - it's good. If you do run on hte client and the server: gpupdate /force This will refresh
the policy. Don't try to manually install the certificate from Exchange's website on the client. If you wanna do something manually to it to the base certificate from the private key but if you added it to the domain policy you shouldn't have to do it.
Basically the idea is to make sure you have CA and that CA allows you to browse to exchange and you get no cert error and you can look at the cert and see that's from a domain CA.
NOW, you can configure your outlook. EASY grasshoppa - not the manual way. WHY? Cause the automatic way will now work. :) Let it discover that exachange and populate it all - and tell you I'm happy! :)
Open Outlook - BOOM! It works... Was it as good for you as it was for me?
You may ask, why can't I just configure it by manual - you CAN. It's just a nightmare. Go ahead and open the settings of the account that got auto configed... How do you like that server name? It should read something like [email protected]
and if you go to advanced and then connection tab - you'll see Outlook Anywhere is checked as well. Look at the settings - there is the name of the server, FQDN I might add. It's there in 2 places and one has that Mtdd-something:Exchange2013.yourdomain.local.
So what is that GUID in the server name and where does it come from. It's the identity of the user's mailbox so for every user that setting will be different but you can figure it out via the console on the Exchange server itself - if you wish.
Also a note, if your SSL certs have any trouble - it will just act like outlook can't connect to the exchange server even though it just declines the connection cause the cert/cert authority is not trusted.
So in short Outlook Anywhere is EVERYWHERE! And it has barely any gui or config and you just supposed to magically know that kind of generic error messages mean what... Server names are now GUIDs of the [email protected] - THAT MAKES PERFECT
SENSE MICROSOFT! ...and you have to manage certs... and the only place where you gonna find the name of the server is inside the d*** Outlook Anywhere settings in the config tab, un it's own config button - CAN WE PUT THE CONFIG ANY FURTHER!
Frustrating beyond reason - that should be Exchange's new slogan...
Hope this will help people in the future and won't get delete because it's bad PR for Microsoft.
PS
ALSO if you want to pick a fight with me about how SSL is more secure... I don't wanna hear it - go somewhere else...

Mail in Lion: missing sub-folders in file cabinet

After a problem with my "old" MacBook Pro, I have just bought a new one with OSX 10.7.3 Lion and Mail 5.2. I was able to move almost everything over with the Migration Assistant and recovered almost all the remaining from my cloud backup at Carbonite. So far so good.
However, in mail, some (not all) sub-folders in the file cabinet do not appear. I redid the restore from Carbonite but they still do not appear. Tried doing a rebuild of the File Cabinet and the folders within it but aparently that does nothing.
My assumption is that the are there in the folders of mboxes but, since the Library is now hidden from view, I can not look to verify if the mailboxes are there.
What do I do to get them visable?
Thanks in advance.

Ernie,
I have completed my recovery of the missing sub-folders. The only change that I would make in my procedure is to not delete the mbox from the original location in the folder - because then I had to move it back from the desktop. (Not sure what is going on here.)
So my procedure was:
In user/Library/Mail, find the mbox that is not appearing in the Mail File Cabinet list.
Drag it onto the desktop. (That wil be a copy. It will remain in the Library.)
In Mail, use the Import Mailbox option to import it.
Move the imported folder or sub-folder into place - to where it should be on the list.
Delete the mbox copy from the desktop (validate).
It works. But, in a word - UGLY!
Since nothing more elegant has been suggested and since I have recovered the folders, I am now going to give you credit for solving the problem.
Thanks for your help.

Mail Folders and Dock Icons missing

My MBP started up today with only the default icons in the dock. Also it's not hidden as it was before.
My mail folders are all gone as well. It would seem my mac has forgotten some things.
That's as far as I dared to venture before seeking help from you guys. Please advise if you know how i can get things back the way they were.
regards, Graham.

It is going to be difficult to impossible to recover without a current backup.
Here are some possibilities.
Data Recovery - Recovering Deleted Files
Data Recovery - Recovering Deleted Files (2)
Data Recovery – Disk Drill
Data Recovery – Data Rescue
Data Recovery – File Salvage
Data Recovery – Stellar Phoenix
Data Recovery - uFlysoft
Data Recovery - Create a data recovery/undelete external boot drive

Missing imported mail folders after Leopard upgrade

After upgrading to Leopard, my previously imported mail folders (from outlook express converted to .mbox) disappeared. I imported again with mixed results. One folder successfully imported but with 2 new but empty folders (at that point I had 3 folders on my mac). I tried to import the second file. It appeared to import, I can see the folder and number of messages but no way to access them. I can't open the folder. I tried it again with the same results. I had no problem accessing the same files prior to the Leopard upgrade. Any suggestions are welcome.
thanks,
Dana

I have Comcast email, and I never had a junk folder. However, if you did have these folders, go the preview window where you see all of your email accounts - The window that shows all,of your Mailboxes. Tap the Edit button to the right of the Mailboxes heading. See if the folders are in there.
You can also try closing the mail app and resetting the iPad to see if they reappear.
In order to close apps in iOS 7, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
BTW, creating a new draft email should make the folder appear again as well.

How to recover missing content of mail folders after upgrade to Maverick?

When I upgraded my Mac computer to Maverick I lost the content of my mail folders. The folders are there but there are no emails filed in them.

Try to re-index:
Repair & Reindex All Messages in Mail app
You may encounter an alert from Mail app telling you that the mailbox must be repaired, but you can also do this manually. This is particularly helpful if the search functions of the Mail app have become unreliable.
Quit out of Mail app and go to the Finder
Hit Command+Shift+G and go to the following path:
~/Library/Mail/V2/MailData/Delete every file that begins with “Envelope Index” (optional but recommended: back up these files to the desktop just in case something goes awry)
Close the MailData window, then relaunch Mail app to force reindexing
Like rebuilding the mailbox, the reindexing process can also take a while, depending on how large the mailbox is and how much mail is stored on the computer. Be prepared for a lengthy re-indexation if you have tons (thousands+) of messages in Mail app. When finished, try the search or perform the task that you had issues with before and things should be working as usual again.-These two solutions will fix most common mailbox related issues encountered in OS X Mail, so try them out the next time Mail app is performing strangely. On the mobile side of things, iOS does not have similar forced rebuilding and reindexing options, and thus to resolve similar issues you often have to remove the account from iOS Mail settings and then re-add it to resolve like problems, but that’s a topic for another article.

Mail folders missing after upgrading from snow leopard to mavericks.

I seem to have lost my mail folders after the upgrade from Snow Leopard to Mavericks.
Are they hidden? if not is there any way to recover them from TimeMachine?
thanks

sorry, I found them: by clicking "On my Mac" - show.

Mail folders turning white and empty of messages

I was rearranging a couple mail folders in our mail program Version 2.1.3 (753.1), and at some point in time I noticed a folder was white instead of blue and all the messages I had saved inside it were gone, as well as the messages inside the blue folders within the white folder. Please help me find them, as they are very meaningful (all are congratulations from friends and family on our engagement and wedding while we were living very far away...) Thanks.

Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

I can no longer get my calendar to send a reminder e-mail for on a date in the future....alerts no problem

I can no longer get my calendar to send a reminder e-mail for on a date in the future....alerts no problem

Try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
If that doesn't work then try closing the Mail app completely : from the home screen (i.e.not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
Also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Can you move mail folders from an old .Mac account to a new .Mac account?

I hope someone can help since even the Mac Genius at the Apple Store nor Applecare seem to know.
Due to massive spam to my .Mac account & it's alias accounts I opened a new .Mac account before my old account died. However, without any answers my old account died last night. Which probably doesn't help.
1. Is there a way to move my mail folders in 'mail app' from my old .Mac account over to the new .Mac account?
2. In 'mail app' > preferences > add account > the pop-up box for the new account automatically shows my old .Mac account information, full name, description, user name. But, if I replace that information with my new .Mac account name and info no one can tell me if that automatically delete any mail folders/information from the old account.
Basically I'm lost because no one seems to understand how the system works, not even the Mac Genius.
Any ideas?

You're welcome.
Second, because I couldn't get any real answers somehow last night I managed to drag & drop my 'mail app' mail folders onto my desktop. At least I have it there, LOL.
What do you mean by Mail.app mail folders? There is a single Mail folder which contains all Mail.app data (account folders, mailboxes, rules, junk mail learned settings, etc.) except for the Mail.app preference file which stores all account information and is stored in your Preferences folder.
Did you place a copy of the entire Mail folder located at Home > Library > Mail on the Desktop?
The question is can that mail folder from the desktop be placed into mail with the new .Mac account? Some of the old folders were from "on my mac" and some with .Mac & the server so not really sure what moved to the desktop. But, at least it's something.
The answer to this question is no. User created "On My Mac" location mailboxes are stored locally on the hard drive and are not associated with any account. User created "On My Mac" location mailboxes are located in the Mailboxes folder at Home > Library > Mail > Mailboxes are are not deleted when deleting an account or changing existing account information with Mail.
When creating an account with Mail, an account named folder is created within the Mail folder at Home > Library > Mail named by the user name and incoming mail server for the account. The associated account mailboxes are located within the account named folder with the exception of locally stored mailboxes for a .Mac type account or IMAP account. Locally stored mailboxes for a .Mac type account or IMAP account are located in the Mailboxes folder at Home > Library > Mail > Mailboxes. This would be the account's Drafts, Sent, Trash and Junk mailboxes if these mailboxes are not stored on the server which is available under the Mailboxes Behaviors tab for the account preferences.
Since a .Mac type account is really an IMAP account and behaves in the same way, you have the option to store Drafts, Sent, Trash and Junk messages locally on the hard drive with Mail for the account preferences.
Were you accessing your old .Mac account as a .Mac type account with Mail and if so, what were/are your settings under the Mailbox Behaviors tab for the account preferences for Drafts, Sent, Trash and Junk messages - storing these messages on the server or locally on the hard drive?
Since a .Mac type account with Mail is really an IMAP account and behaves in the same way, messages in the account's Inbox mailbox remain on the server and since Apple/.Mac has now cancelled this account, messages in the account's Inbox mailbox on the server have been deleted.
When you open the 'mail app' >file>add account> the pop-up box automatically has the information in there from the expired .Mac account.
Is your old .Mac account information still available at System Preferences > .Mac under the Account tab?
If so, this is where the Mail.app is getting the old .Mac account information which needs to be changed to your new .Mac account information.
If you placed a copy of the Mail folder on the Desktop for backup purposes, you can can create your new .Mac account with Mail which should not change or affect your existing .Mac account with Mail but you cannot "merge" account named folders and mailboxes between two accounts.
You can use the Import Mailboxes feature to import the old account's Sent mailbox if you did not store Sent messages on the server for your old .Mac account preferences.

Missing Mail Folders holding infected data...

Similar Messages

Maybe you are looking for