Missing Mail Outgoing Servers

Has anyone else experienced a loss of all their Outgoing Server info in Mail, since yesterday's Security upgrade (2015-003)?
Had to re-enter them all again manually. Ugh!

Hi,
http://www.apple.com/feedback/
9:09 pm Tuesday; February 24, 2015
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Similar Messages

Mac mail outgoing servers offline

Mac Mail outgoing servers are all offline. How do I return them to online?

The outgoing servers are from your local ISP, follow the link in teh message for troubleshooting. It's possible your ISP is experiencing problems or it is also possible you may need to restart your computer.

Mail outgoing servers "offline"

I have recently migrated to a macbook pro and have had no issues with mail for two weeks, until today. I have a new problem today with mail outgoing servers being "offline" without a way to turn them online. I did a software update yesterday and I may have gotten an OSX upgrade but did not notice. Does anyone know if there is an issue with 10.6.8? Does anyone have any solution/experience with this mail problem I cite?

Okay, fixed it on mine. In Mail.app:
1) Mail menu | Preferences.
2) Select problematic account in list on left.
3) Select "Edit SMTP Server List..." from Outgoing Mail Server drop-down.
4) Fix username by appending domain name
(append "@gmail.com" if standard account, or your own domain if apps user).
5) Re-enter password.
Save your preferences.

Mail outgoing servers say they are disconnected - after an update was installed

When I updated to Mavericks I had this problem with Gmail and a Yahoo account. I can receive e-mail, but not send. It tells me the outgoing servers are disconnected. Now the problem is back after an update. I tried the 995 and 465 ports - does not work.

Hello slesage,
Thanks for using Apple Support Communities.
To troubleshoot issues with Mail on your Mac please follow the steps in the article below.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
Take care,
Alex H.

Mac mail with website mail outgoing servers

I have set up mac mail with my website email. This is hosted by 123-reg.co.uk. I have set up all the account on mac mail, and have sent an email TO the website mail address from another of my emails, which works fine. However when I try to send outgoing mail it does not connect tot the outgoing mail server.
I have contacted 123-reg who have gone through all the settings with me and have confirmed that it is set up for normal mac mail settings. They suggested then that it something to do with mac mail blocking the port. Could you tell me how to sort this.

Port 110 is strictly for incoming servers using POP3 -- has nothing to do with the SMTP. For that, click on the arrows beside the name of the SMTP, and choose Edit Server List. The report of Connection Doctor means you should be on Port 25, most likely, and Authentication should be set to None.
Try choosing Use Custom Port in the Advanced tab of the window for the SMTP settings, and enter Port 25, but nothing for Authentication or Password. You were probably selected to Use Default Ports, and there was a hitch with Port 25, and Mail tried to use another port -- maybe.
Ernie

Missing smtp outgoing mail servers

Hi,
Something very strange happened today...in the morning I used Mail.app like normal and in the afternoon I could no longer send any emails because all of my outgoing servers were missing. I had maybe 10 of them? I don't recall anything happening that could cause this and certainly I didn't go through manually and delete them all one by one or anything like that. So what I did is I restored from a SuperDuper! clone that was from the previous night and even after restore they are still missing! One more oddity, I also received a message from Mail telling me my Outbox had been renamed to Delivered because it already exists or something to that effect, I'm not able to reproduce it at this time...
Any ideas? Thanks in advance,
rc

Hi,
http://www.apple.com/feedback/
9:09 pm Tuesday; February 24, 2015
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Mail.app: non-parallel structure for incoming versus outgoing servers

Manual setup of POP accounts has a non-parallel structure for incoming versus outgoing servers.
To review: for each account you must enter setup data for a single POP (incoming) server, but you are offered multiple choices for SMTP (outgoing) servers, and Mail.app supports sharing a single SMTP server setup among multiple accounts.
Why?
Why not just offer distinct setups for each account in each direction?   There must be a good reason for all this extra structure…. yes?
More specifically: What are implications for multiple accounts, e.g.
      [email protected]
      [email protected]
using the same outgoing server?   It seems to me that Mail.app encourages you use a single SMTP server setup for both, am I correct?    But this seems to undermine proper security. I think each account should uses its own credentials for both incoming and outgoing, yes?
In Mail.app V8.2, shipped with MacOS 10.10.2, Mail.app offers an opportunity to set up a second distinct SMTP server (in the above example, for [email protected]) but the text boxes for username and password refuse to accept text. Is this just my experience, a local problem? Or is it observed by others? If so… a new way of enforcing sharing of SMTP setups, or a bug?
I'm very curious about the long-term Mail.app design philosophy in this regard, but this is not just curiosity: I'm having trouble with multiple email accounts after upgrading to 10.10.2 In each case, when I try to set up multiple accounts on a single mail server.
I've done quite a bit of searching for explanations of mail.app's design, without success. It is very possible I've missed some relevant explanations. If so, please provide links and accept my apologies.
TIA

Manual setup of POP accounts has a non-parallel structure for incoming versus outgoing servers.
To review: for each account you must enter setup data for a single POP (incoming) server, but you are offered multiple choices for SMTP (outgoing) servers, and Mail.app supports sharing a single SMTP server setup among multiple accounts.
Why?
Why not just offer distinct setups for each account in each direction?   There must be a good reason for all this extra structure…. yes?
More specifically: What are implications for multiple accounts, e.g.
      [email protected]
      [email protected]
using the same outgoing server?   It seems to me that Mail.app encourages you use a single SMTP server setup for both, am I correct?    But this seems to undermine proper security. I think each account should uses its own credentials for both incoming and outgoing, yes?
In Mail.app V8.2, shipped with MacOS 10.10.2, Mail.app offers an opportunity to set up a second distinct SMTP server (in the above example, for [email protected]) but the text boxes for username and password refuse to accept text. Is this just my experience, a local problem? Or is it observed by others? If so… a new way of enforcing sharing of SMTP setups, or a bug?
I'm very curious about the long-term Mail.app design philosophy in this regard, but this is not just curiosity: I'm having trouble with multiple email accounts after upgrading to 10.10.2 In each case, when I try to set up multiple accounts on a single mail server.
I've done quite a bit of searching for explanations of mail.app's design, without success. It is very possible I've missed some relevant explanations. If so, please provide links and accept my apologies.
TIA

Load balancing outgoing mail with 3 outgoing servers

We are trying to balance our mail out with 3 separate mail servers from our incoming server. Our organization sends alot of mail and we wanted to balance it with 3 outgoing SMTP servers. We have them all working, in the zone for the primary DNS and incoming mail server. And we can get mail to go out on the three servers, BUT and this is a problem if the mail includes any messages to the network (hence the incoming server) then the SMTP servers complain they cannot find it and give a error message about not being able to connect to deliver any local mails out of the bulk mail we send. Any ideas how to get the SMTP to see the incoming mail server (which is the DNS server for network) and deliver mail to accounts on the network? Maybe we are doing something that OS X SNL server cannot do? Any ideas.
I will post the error message later but I need to leave for meeting for now.
Thanks
Russ

Here is error message we get:
Mar 17 21:34:45 mailout1 postfix/smtp[32307]: connect to mail.vineyardil.net [173.161.44.97]:25 Operation timed out
Mar 17 21:34:45 mailout1 postfix/smtp[32307]: DE90A1AF591: to =<[email protected]>, relay=none, delay=23732, delays=23701/0.01/30/0, dsn4.4.1, status=deferred (connect to mail.vineyardil.net [173.161.44.97]:25 Operation timed out)
To explain mailout1 is the first one in priority of outgoing separate SMTP servers we set up in the zone of mail.vineyardil.net which is the DNS server. They send out ok all outgoing mail to other addresses as we wanted them (rather than having mail.vineyardil.net do it) but when we send to an address with vineyardil.net on it then we get this same message.
It seems like mailout1 cannot send to the incoming server. Note the ip address it gives is the ip of the cable modem on this network not the ip address locally in the net we have.
Our MX records all look good and things work with mail if we use it both as incoming and outgoing (SMTP) but when we use the secondary servers for outgoing they seem to not be able to send to this server. Is there something we should look for?
Is SL server not capable of what we are trying? Any feedback would be most appreciated. We would like to really use this setup as I explained to do load balancing of mail as part of our attempt on this new network to get our bulk mailing split up between the 3 outgoing servers so we will not be labeled spam by the security systems out there these days like it was on our old network.
Thanks for your time.
Russ Jacobson

Mail.app using multiple identities and outgoing servers, how to map them?

Hi all,
I am using mail account and my main account (gmail) is defined as IMAP on it.
In my gmail settings, all my other mails are forwarded to this e-mail account so I don't need to define my other mails to get those mails (since I get them from my mail account).
When sending an e-mail or replying, I want to use the same identity that the mail was sent to and the same outgoing mail server.
For now, I successfully defined my different identities in my main account (i.e., I added them in the e-mail address field with comma separated values), and I also managed to define different outgoing servers (from account -> outgoing servers). However, my problem is that, I cannot link an identity to an outgoing server. They are all linked to my default mail's outgoing server by default and I have to manually select them every time I sent an e-mail. However what I want is the following:
Let's say that I have 2 identities: id1 and id2 and two outgoing server os1 and os2.
I want the mail.app to select os1 whenever I selected id1 and os2 whenever I select id2.
I want the mail.app to select os2 whenever it decides to use id2 (because the e-mail was sent to id2) and the same for the other os-id pair.
Is this possible? All help is greatly appreciated. Thanks in advance, and do ask if you need more information.
Regards,

Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
Also consider deleting and reinstalling the Mail Account in question.

IPad will not send mail, but iPhone works. Outgoing servers are set up the same. I tried shutting off iPhone to not confuse the wireless network. Still doesn't work.

Can't send mail from iPad but IPhone is sending. Outgoing servers are set up exactly the same. I closed both safari and mail on the iPhone to try and avoid conflicts with iPad. I also shut down and restarted iPad. Still won't send.

Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

TS3276 I can't send an e-mail. My status has mail boxes online, but the mail preferences keeps changing outgoing servers to (offline). What do I do?

I can't send an e-mail. My status has mail boxes online, but but the mail preferences changes the outgoing servers to (offline). What do I do?

Please describe in detail what happened when you took all the applicable steps in the support article that led you here. That's the starting point for any further efforts to solve the problem.

All of my Outgoing Servers are Offline in Apple Mail

I'm using a Macbook Pro running 10.8.4. I've been using Apple Mail with four separate GMAIL accounts and haven't really had any issues until today. Suddenly, all four outgoing servers (SMTP) are offline. The incoming servers are fine. When I run the mail connection doctor, all the SMTP accounts say:
"Could not connect to the SMTP server. Check your network connection and that you entered the correct inforation in the Account preferences. Also verify that the server supports SSL. If it does not, deselct the "Use SSL" checkbox in the Advance tab of Account preferences."
Thinking this was a strange message (since nothing has changed on my accounts since yesterday), I attemped unchecking the SSL checkbox to no avail. I also went through and re-entered my gmail settings. Also, the fact that ALL FOUR of my accounts are offline is rather suspicious. I've done a bit of googling, and tried changing the default ports with no success there as well. Anybody have any suggestions?

Do not worry i have exact the same when saying offline and have no idea why this was on yesterday but today this gone by itself now so im sure u be ok next day or so.....gudluck

Mail has stopped sending all mail. Insist that outgoing servers are offline. Have checked all setting preferences for outgoing servers including user name and password.

Mail has stopped sending all email. Says all outgoing servers are offline and server certificate are invalid. Have gone into preferences/accounts/edit SMTP servers and reentered all data including user name and password.
Have had this happen before and had to upgrade to Maverick to cure it.

So? What's your problem? BTW, you show SL as the OS, but mention installing Mavs. Very confusing.
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.1), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

Outgoing servers list missing

I have lost all my outgoing servers and cannot send mail.
I have searched the forum, and I thought I had found an answer…but the link won't open:-(
Please be gentle as I am a novice.
Thanks in advance.
Di

Hi Eric........
Ask your client whether the Open Only Check box is ticked o not. Once he performd the draft transaction it still there provided its open only check box should be unticked.......
Regards,
Rahul

Internal and External Mail Exchange servers server not communicating with IronPort

Hello Support Community,
I have setup external mail exchange server and an internal mail exchange server to test out ironport, those two are not communicating via IronPort neither are they both recieving eachothers sent messages in their inbox, i have setup a smart host in both of those servers to point to ironport but thats still of no help. I have two smtp routes setup as well one's recieving domain: dummy.local which is external and its destination host: softheon.local which is internal which means its smart host is pointing to ironport's data 1. Is there something that im missing which is not letting these two mail exchange servers connect to each other as well as connect with the ironport to catch the msgs being sent
thanks

Are you trying to relay through the appliance, or just email the appliance?
If trying to relay through the appliance, make sure the IP address of your exchange server is added to the RELAYLIST under the HAT (host access table) located under Mail Policies Tab - Host Access Table. Click on the RELAYLIST and add the IP - submit and commit changes.
If you are just trying to email the appliance, you may be getting dropped at the handshake level based on reputation (or lack thereoff).
From your exchange boxes, open up a command prompt and telnet to the ironport on port 25 and initiate a command line email.
So:
telnet IP-OF-IRONPORT 25 (hit enter, you should connect up and see the IronPort banner)
helo (type helo - from here you'll probably get dropped by the IronPort)
mail from: [email protected] (if you dont get dropped put in your email address)
rcpt to: [email protected] (put in the other email address)
data (type data and hit enter)
This is a test. (type anything, this is the message body)
. (when done typing, type a single . (period) and hit enter. The email should send if you got that far.
You most likely need to add the IP addresses of your exchagne boxes to the WHITELIST under the HAT to resolve any reputation issues from your test exchange boxes.
Regards,
Chris

Missing Mail Outgoing Servers

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