Missing user-created printers

I am managing printers within Workgroup Manager.
I have the boxes checked for "Allow user to modify the printer list" and "Allow printers that connect directly to user's computer".
The problem is, when a user does create their own printer(s), they appear in Printer Setup Utility, but do not appear in the "printer" menu in the print dialog when printing from several applications, including Safari and Photoshop.
Any ideas why this is happening and how to get the user's local printers to print consistently from all apps?
Powerbook 17 Mac OS X (10.3.9)

mattzyzy wrote:
Why is that each user created from DA did not have default Mail Options : sent messages go to Sent , saved messages go to Drafts , deleted messages go to Trash automatically - not the Expunge option .
There is a known issue with Convergence patch 10 for new user accounts such that the first time the user logs into Convergence the default Sent/Drafts/Trash properties are not set.
bug #6885220 - "First time login to convergence can not save Draft/sent copy not saved"
Subsequent logins should have the defaults preferences enabled.
This is fixed in Convergence patch 11 -- you will need to log a Sun support request to get a copy.
Regards,
Shane.

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Edited by: 828569 on Jan 16, 2011 9:03 PM

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