Mouse stops, computer freezes. this problem occurs with any mouse: bluetooth, wired, and a spare logitech wired mouse. iMac 0S10.6.8
Help! Mouse stops, computer freezes. Restart helps for a while, then mouse doesn't respond. Problem occurs with my 4 "mice" - bluetooth, apple wireless, logitech wired & microsoft wired. Any solutions?
Problem solved!
First, the underlying cause MAY have been an unusual circumstance: a smartphone (Galaxy Android) was placed next to the iMac, turned on and with Bluetooth enabled, and left for hours to charge. Could this proximity have resulted in the Mac getting some strange Bluetooth input?
Fix: Using the temporarily-installed mouse and keyboard, I removed the existing Bluetooth keyboard and trackpad entries. (I just removed every Bluetooth device.) Then I used the standard procedure to re-pair the wireless keyboard and trackpad.
After removing all Bluetooth devices, I could not get the Mac to detect any Bluetooth devices until I restarted the Mac, at which point device detection and pairing worked flawlessly.
My best --and admittedly ignorant, sketchy-- theory: Some mal-formed event got stuck in the Bluetooth input stream, causing the trackpad up and/or down states to be hyper-sticky. That event couldn't be cleared without removing the originating device and re-pairing.
HTH
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"A problem occurred with this webpage so it was reloaded" infinite loop
Hello,
I recently begun encountering the message "A problem occured with this webpage so it was reloaded" on a consistent basis. It shows up every time I load any web page. When the page reloads I receive the message again, and so on.
Things I have tried:
*Restart Safari
*Restart computer
*Clear cache, history, etc.
*Reset safari
The results are the same regardless. I have provided below a copy of the most recent crash log.
Process: com.apple.WebKit.WebContent [2126]
Path: /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Identifier: com.apple.WebKit.WebContent
Version: 9537 (9537.75.14)
Build Info: WebKit2-7537075014000000~5
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [627]
User ID: 501
Date/Time: 2014-09-27 18:10:58.109 +0800
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: BA5C112E-345B-0E2E-6183-690BDFE4B514
Sleep/Wake UUID: D1E217A1-0F29-4B79-99C2-C0EAC2AFBF58
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000000f4
VM Regions Near 0xf4:
-->
__TEXT 000000010bb45000-000000010bb46000 [ 4K] r-x/rwx SM=COW /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Application Specific Information:
Bundle controller class:
BrowserBundleController
Process Model:
Multiple Web Processes
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.WebKit2 0x000000010c127316 ***::HashTable<WebCore::ScrollableArea*, WebCore::ScrollableArea*, ***::IdentityExtractor, ***::PtrHash<WebCore::ScrollableArea*>, ***::HashTraits<WebCore::ScrollableArea*>, ***::HashTraits<WebCore::ScrollableArea*> >::begin() const + 4
1 com.apple.WebKit2 0x000000010c0d5b07 WebKit::WebPage::recomputeShortCircuitHorizontalWheelEventsState() + 217
2 com.apple.WebKit2 0x000000010c0d59be WebKit::WebFrameLoaderClient::dispatchDidLayout() + 58
3 com.apple.WebCore 0x000000010edaa3f7 WebCore::FrameView::performPostLayoutTasks() + 311
4 com.apple.WebCore 0x000000010ed934e0 WebCore::FrameView::layout(bool) + 2624
5 com.apple.WebCore 0x000000010eda5be7 WebCore::FrameView::visibleContentsResized() + 135
6 com.apple.WebCore 0x000000010ed94676 WebCore::ScrollView::updateScrollbars(WebCore::IntSize const&) + 1862
7 com.apple.WebCore 0x000000010eda5b48 WebCore::ScrollView::setContentsSize(WebCore::IntSize const&) + 104
8 com.apple.WebCore 0x000000010ed40803 WebCore::FrameView::setContentsSize(WebCore::IntSize const&) + 67
9 com.apple.WebCore 0x000000010eda57a5 WebCore::FrameView::adjustViewSize() + 165
10 com.apple.WebCore 0x000000010ed932a5 WebCore::FrameView::layout(bool) + 2053
11 com.apple.WebCore 0x000000010f304917 WebCore::Document::updateLayoutIgnorePendingStylesheets(WebCore::Document::RunP ostLayoutTasks) + 119
12 com.apple.WebCore 0x000000010f0fb24d WebCore::Element::focus(bool, WebCore::FocusDirection) + 77
13 com.apple.WebCore 0x000000010f159f29 WebCore::jsElementPrototypeFunctionFocus(JSC::ExecState*) + 121
14 ??? 0x00005aca41a01045 0 + 99824730902597
15 com.apple.JavaScriptCore 0x000000010e66f433 JSC::Interpreter::executeCall(JSC::ExecState*, JSC::JSObject*, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 595
16 com.apple.JavaScriptCore 0x000000010e66f1d5 JSC::call(JSC::ExecState*, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 69
17 com.apple.WebCore 0x000000010eeff46a WebCore::JSMainThreadExecState::call(JSC::ExecState*, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 154
18 com.apple.WebCore 0x000000010eefc1bc WebCore::JSEventListener::handleEvent(WebCore::ScriptExecutionContext*, WebCore::Event*) + 892
19 com.apple.WebCore 0x000000010eefbd69 WebCore::EventTarget::fireEventListeners(WebCore::Event*, WebCore::EventTargetData*, ***::Vector<WebCore::RegisteredEventListener, 1ul, ***::CrashOnOverflow>&) + 633
20 com.apple.WebCore 0x000000010ed3df47 WebCore::EventTarget::fireEventListeners(WebCore::Event*) + 359
21 com.apple.WebCore 0x000000010edd7680 WebCore::DOMWindow::dispatchEvent(***::PassRefPtr<WebCore::Event>, ***::PassRefPtr<WebCore::EventTarget>) + 160
22 com.apple.WebCore 0x000000010edf5522 WebCore::DOMWindow::dispatchLoadEvent() + 386
23 com.apple.WebCore 0x000000010ed91c1d WebCore::Document::implicitClose() + 333
24 com.apple.WebCore 0x000000010ed91587 WebCore::FrameLoader::checkCompleted() + 311
25 com.apple.WebCore 0x000000010ee35a01 WebCore::CachedResourceLoader::loadDone(WebCore::CachedResource*) + 65
26 com.apple.WebCore 0x000000010ee35982 WebCore::SubresourceLoader::notifyDone() + 82
27 com.apple.WebCore 0x000000010ee34e4f WebCore::SubresourceLoader::didFinishLoading(double) + 175
28 com.apple.WebKit2 0x000000010c0e4fa5 WebKit::WebResourceLoader::didReceiveWebResourceLoaderMessage(CoreIPC::Connecti on*, CoreIPC::MessageDecoder&) + 541
29 com.apple.WebKit2 0x000000010c0e47e4 WebKit::NetworkProcessConnection::didReceiveMessage(CoreIPC::Connection*, CoreIPC::MessageDecoder&) + 138
30 com.apple.WebKit2 0x000000010c0c04d9 CoreIPC::Connection::dispatchMessage(***::PassOwnPtr<CoreIPC::MessageDecoder>) + 101
31 com.apple.WebKit2 0x000000010c0c0402 CoreIPC::Connection::dispatchOneMessage() + 106
32 com.apple.WebCore 0x000000010ed05a1d WebCore::RunLoop::performWork() + 557
33 com.apple.WebCore 0x000000010ed057d2 WebCore::RunLoop::performWork(void*) + 34
34 com.apple.CoreFoundation 0x000000010c7765b1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
35 com.apple.CoreFoundation 0x000000010c767c62 __CFRunLoopDoSources0 + 242
36 com.apple.CoreFoundation 0x000000010c7673ef __CFRunLoopRun + 831
37 com.apple.CoreFoundation 0x000000010c766e75 CFRunLoopRunSpecific + 309
38 com.apple.HIToolbox 0x0000000113c86a0d RunCurrentEventLoopInMode + 226
39 com.apple.HIToolbox 0x0000000113c867b7 ReceiveNextEventCommon + 479
40 com.apple.HIToolbox 0x0000000113c865bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
41 com.apple.AppKit 0x00000001110bf24e _DPSNextEvent + 1434
42 com.apple.AppKit 0x00000001110be89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
43 com.apple.AppKit 0x00000001110b299c -[NSApplication run] + 553
44 com.apple.AppKit 0x000000011109d783 NSApplicationMain + 940
45 com.apple.XPCService 0x00000001164fbc0f _xpc_main + 385
46 libxpc.dylib 0x000000010da63bde xpc_main + 399
47 com.apple.WebKit.WebContent 0x000000010bb45ba0 0x10bb45000 + 2976
48 libdyld.dylib 0x000000010d7595fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x000000010d8f0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010da07f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010da0afb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x000000010d8f1662 kevent64 + 10
1 libdispatch.dylib 0x000000010d722421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x000000010d722136 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x000000010d8f0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010da07f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010da0afb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x000000010d8f0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010da07f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010da0afb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x000000010d8f0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010da07f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010da0afb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x000000010d8eca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010d8ebd18 mach_msg + 64
2 com.apple.CoreFoundation 0x000000010c767f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x000000010c767539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x000000010c766e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x000000011125f05e _NSEventThread + 144
6 libsystem_pthread.dylib 0x000000010da06899 _pthread_body + 138
7 libsystem_pthread.dylib 0x000000010da0672a _pthread_start + 137
8 libsystem_pthread.dylib 0x000000010da0afc9 thread_start + 13
Thread 7:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x000000010d8eca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010d8ebd18 mach_msg + 64
2 com.apple.CoreFoundation 0x000000010c767f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x000000010c767539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x000000010c766e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x000000010bbbbff7 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x000000010bbbbdfb __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x000000010da06899 _pthread_body + 138
8 libsystem_pthread.dylib 0x000000010da0672a _pthread_start + 137
9 libsystem_pthread.dylib 0x000000010da0afc9 thread_start + 13
Thread 8:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x000000010d8eca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010d8ebd18 mach_msg + 64
2 com.apple.CoreFoundation 0x000000010c767f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x000000010c767539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x000000010c766e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x000000010c81c811 CFRunLoopRun + 97
6 com.apple.WebCore 0x000000010edb23b4 WebCore::ScrollingThread::initializeRunLoop() + 244
7 com.apple.JavaScriptCore 0x000000010e5fef4f ***::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x000000010da06899 _pthread_body + 138
9 libsystem_pthread.dylib 0x000000010da0672a _pthread_start + 137
10 libsystem_pthread.dylib 0x000000010da0afc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x000000010d8f0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010da07f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010da0afb9 start_wqthread + 13
Thread 10:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x000000010d8f0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x000000010da08c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010e60a106 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x000000010e609c25 JSC::BlockAllocator::blockFreeingThreadMain() + 117
4 com.apple.JavaScriptCore 0x000000010e5fef4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x000000010da06899 _pthread_body + 138
6 libsystem_pthread.dylib 0x000000010da0672a _pthread_start + 137
7 libsystem_pthread.dylib 0x000000010da0afc9 thread_start + 13
Thread 11:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010d8f0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x000000010da08c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010e60a727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010e60a5b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010e5fef4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x000000010da06899 _pthread_body + 138
6 libsystem_pthread.dylib 0x000000010da0672a _pthread_start + 137
7 libsystem_pthread.dylib 0x000000010da0afc9 thread_start + 13
Thread 12:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010d8f0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x000000010da08c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010e60a727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010e60a5b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010e5fef4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x000000010da06899 _pthread_body + 138
6 libsystem_pthread.dylib 0x000000010da0672a _pthread_start + 137
7 libsystem_pthread.dylib 0x000000010da0afc9 thread_start + 13
Thread 13:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010d8f0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x000000010da08c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010e60a727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010e60a5b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010e5fef4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x000000010da06899 _pthread_body + 138
6 libsystem_pthread.dylib 0x000000010da0672a _pthread_start + 137
7 libsystem_pthread.dylib 0x000000010da0afc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000119a63c00 rbx: 0x0000000119a31800 rcx: 0x0000000119c48e01 rdx: 0x00007fff540b88a0
rdi: 0x00000000000000ec rsi: 0x00007fff540b88a8 rbp: 0x00007fff540b8870 rsp: 0x00007fff540b8870
r8: 0x00000000ffffffff r9: 0x0000000000000001 r10: 0x00007f8a2a0401e0 r11: 0x000000011fbf2b80
r12: 0x00000000000000ec r13: 0x0000000119a63c00 r14: 0x0000000119a25b98 r15: 0x0000000119a368c0
rip: 0x000000010c127316 rfl: 0x0000000000010202 cr2: 0x00000000000000f4
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10bb45000 - 0x10bb45ff4 com.apple.WebKit.WebContent (9537 - 9537.75.14) <B6BACFDC-3742-3AD9-AE7F-2DA7D2025DD7> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
0x10bb4b000 - 0x10bb4bfff WebProcessShim.dylib (7537.75.14) <23FFFAB0-3D72-3AB2-8D65-4FA8C51DB460> /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcessShim.dylib
0x10bb55000 - 0x10be55ff7 com.apple.Foundation (6.9 - 1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x10c094000 - 0x10c285ff3 com.apple.WebKit2 (9537 - 9537.75.14) <E9508FAA-EF68-343F-8EA5-981080CBD11E> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x10c46b000 - 0x10c618f27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x10c63e000 - 0x10c690fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x10c6ec000 - 0x10c6edff7 libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
0x10c6f7000 - 0x10c8dcfff com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x10ca52000 - 0x10ca94ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x10caaf000 - 0x10cab0ff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x10cab6000 - 0x10cc6effb libicucore.A.dylib (511.32) <A7CE7DAD-D3AD-36A2-BE4F-25C5F21FADBB> /usr/lib/libicucore.A.dylib
0x10cd14000 - 0x10cdfbff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x10ce37000 - 0x10ce48ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x10ce53000 - 0x10cfeeff8 com.apple.CFNetwork (673.3 - 673.3) <4375B7CB-34B6-3A26-99AC-2D2404AD9C9B> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x10d0f6000 - 0x10d159ffb com.apple.SystemConfiguration (1.13.1 - 1.13.1) <339A2A90-DA25-33AF-88E5-2FB38A758FEE> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x10d19b000 - 0x10d3ffffd com.apple.security (7.0 - 55471.14.18) <83A9E8C8-06A1-3F6D-8514-C35CD0DBD370> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x10d54d000 - 0x10d54efff libquit.dylib (161.2) <7B9C07B6-8993-32C8-89C2-23D2E7FA85BA> /usr/lib/libquit.dylib
0x10d554000 - 0x10d554fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x10d55c000 - 0x10d55dfff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x10d568000 - 0x10d5d4fff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x10d60e000 - 0x10d629ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x10d636000 - 0x10d65fff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x10d670000 - 0x10d674ff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x10d67b000 - 0x10d685fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x10d694000 - 0x10d69bfff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x10d6ab000 - 0x10d6b2ff3 libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
0x10d6b9000 - 0x10d6baff7 libodfde.dylib (20) <C00A4EBA-44BC-3C53-BFD0-819B03FFD462> /usr/lib/libodfde.dylib
0x10d6c0000 - 0x10d70efff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x10d71f000 - 0x10d739fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x10d756000 - 0x10d759ff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x10d764000 - 0x10d764ff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x10d76b000 - 0x10d772ff8 liblaunch.dylib (842.90.1) <38D1AB2C-A476-385F-8EA8-7AB604CA1F89> /usr/lib/system/liblaunch.dylib
0x10d780000 - 0x10d785fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x10d78d000 - 0x10d78fff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
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0x114350000 - 0x114480ff7 com.apple.desktopservices (1.8.3 - 1.8.3) <225BEC20-F8E0-3F22-9560-890A1A5B9050> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x114502000 - 0x114514ff7 com.apple.MultitouchSupport.framework (245.13.1 - 245.13.1) <38262B92-C63F-35A0-997D-AD2EBF2F8338> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x114525000 - 0x11453dff7 com.apple.GenerationalStorage (2.0 - 160.3) <64749B08-0212-3AC8-9B49-73D662B09304> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x11454e000 - 0x114589fff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x11459e000 - 0x1145acfff com.apple.opengl (9.6.1 - 9.6.1) <359D0ECB-D100-341B-B437-BDE56E27B74B> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x1145b5000 - 0x1145daff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x1145f9000 - 0x1148caff4 com.apple.CoreImage (9.4.0) <2C636ECD-0F1A-357C-9EFF-0452476FDDF5> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x1149c1000 - 0x114a14fff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x114a3b000 - 0x114a7afff libGLU.dylib (9.6.1) <AE032555-3E2F-3DBF-A26D-EA4576061605> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x114a90000 - 0x114a98ffc libGFXShared.dylib (9.6.1) <65BC4378-C023-30EC-8B80-60FB4EA0B036> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x114aa4000 - 0x114aaffff libGL.dylib (9.6.1) <4B65BF9F-F34A-3CD1-94E8-DB26DAA0A59D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x114aca000 - 0x114b08ff7 libGLImage.dylib (9.6.1) <5E02B38C-9F36-39BE-8746-724F0D8BBFC0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x114b10000 - 0x114b12fff libCVMSPluginSupport.dylib (9.6.1) <B724E444-6FAE-31B5-9814-1572517229C6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x114b1a000 - 0x114b1dfff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x114b2a000 - 0x114f5dffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x11517c000 - 0x115186ff7 com.apple.CrashReporterSupport (10.9 - 539) <B25A09EC-A021-32EC-86F8-05B4837E0EDE> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x115198000 - 0x1151e6ff7 com.apple.opencl (2.3.59 - 2.3.59) <9F43F471-C3C3-352D-889D-EC418DC1F5B2> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x115203000 - 0x11520fffb com.apple.AppleFSCompression (56.92.1 - 1.0) <066255FD-DBD1-3041-8DDA-7AFC41C9096D> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x11521b000 - 0x115234ff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x115248000 - 0x115255fff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x115266000 - 0x115296fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x1152c4000 - 0x1152e9ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x1152fb000 - 0x115543ff7 com.apple.CoreData (107 - 481.3) <E78734AA-E3D0-33CB-A014-620BBCAB2E96> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x115671000 - 0x1156a9ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x1156e3000 - 0x1156e3ffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <68B21135-55A6-3563-A3D6-3E692A7DEB7F> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x1156ef000 - 0x115730fff com.apple.PerformanceAnalysis (1.47 - 47) <DBC7349E-8440-3FE0-B5E4-B6A8EF3017E9> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x115f86000 - 0x11604aff7 com.apple.backup.framework (1.5.4 - 1.5.4) <195DA868-47A5-37E6-8CF0-9BCF11846899> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x1160d8000 - 0x116159fff com.apple.CoreSymbolication (3.0.1 - 141.0.5) <82170C9C-73E0-3108-9DC5-C214C9B72292> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x1161ac000 - 0x116204ff7 com.apple.Symbolication (1.4 - 129.0.2) <78AE8B21-BF15-373F-88C6-73BF740BFFFB> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x11624f000 - 0x11627efff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x1164fa000 - 0x116500ff7 com.apple.XPCService (2.0 - 1) <2CE632D7-FE57-36CF-91D4-C57D0F2E0BFE> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x11650a000 - 0x116514ff7 com.apple.AppSandbox (3.0 - 1) <9F27DC25-C566-3AEF-92D3-DCFE7836916D> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x11651f000 - 0x116549ff7 libsandbox.1.dylib (278.11) <BD3D8652-8871-36DB-A27D-3BE4F18428B4> /usr/lib/libsandbox.1.dylib
0x116552000 - 0x116565ff7 com.apple.AppContainer (3.0 - 1) <BD342039-430E-39FE-BC2D-8F97B557548E> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x11657a000 - 0x11657cfff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x116582000 - 0x11658afff libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
0x1165a2000 - 0x1165cefff com.apple.CoreServicesInternal (184.9 - 184.9) <4DEA54F9-81D6-3EDB-AA3C-1F9C497B3379> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x1186bf000 - 0x1186ccff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Librarian
0x119b5f000 - 0x11a065fff com.apple.Safari.framework (9537 - 9537.78.2) <DFBD5D8E-C8E1-36E7-8E99-2DC016979B65> /System/Library/PrivateFrameworks/Safari.framework/Safari
0x11a44f000 - 0x11a46dff7 com.apple.Accounts (113 - 113) <FEB37642-C973-3CD2-B279-142492266A16> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x11a48b000 - 0x11a4a8ff7 com.apple.framework.Apple80211 (9.4 - 940.60) <043C7CFD-B57B-3F9D-B0FE-CA4B97C43968> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x11a4b4000 - 0x11a512ff7 com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x11a54f000 - 0x11a580ff7 libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
0x11a590000 - 0x11a5beff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x11a5ec000 - 0x11a722ff5 com.apple.WebKit (9537 - 9537.78.2) <EB8D3D78-92E7-3B67-8AAF-B51A181461E0> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x11a817000 - 0x11a819fff com.apple.OAuth (25 - 25) <22D42C60-CA67-31D7-A4A4-AFD8F35408D7> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x11a81f000 - 0x11a87efff com.apple.framework.CoreWLAN (4.3.3 - 433.48) <1F17FA12-6E84-309D-9808-C536D445FA6E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x11a8bc000 - 0x11a8e6ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x11a8f4000 - 0x11a95afff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x11a9b9000 - 0x11ab77fff com.apple.GeoServices (1.0 - 702.15.12) <850DC458-20CC-3E16-BB50-7C9FDBA308D3> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x11accf000 - 0x11acd9ff7 com.apple.ProtocolBuffer (1 - 182.1.3) <82E68598-A8AA-3AF1-843E-2A64F19472D4> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x11ad71000 - 0x11ad79ff3 libCGCMS.A.dylib (599.35.4) <67AD122A-B8DA-3C05-8B8C-1939F5064FAE> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x11ad81000 - 0x11ae1cff7 com.apple.PDFKit (2.9.2 - 2.9.2) <DF2CE219-6256-3A8A-BDB1-51EF556F5BC8> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/PDFKit
0x11ae8f000 - 0x11af17ff7 com.apple.CorePDF (4.0 - 4) <92D15ED1-D2E1-3ECB-93FF-42888219A99F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x11b9e3000 - 0x11ba0bffb libRIP.A.dylib (599.35.4) <F3C60582-1F27-335D-9C97-8CF307670F7B> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x11bb1c000 - 0x11bc3efff com.apple.avfoundation (2.0 - 651.12.1) <F82271D8-7859-322C-8BDD-4818825525AE> /System/Library/Frameworks/AVFoundation.framework/AVFoundation
0x11bd56000 - 0x11bd6dffa libAVFAudio.dylib (32.2) <52DA516B-DE79-322C-9E1B-2658019289D7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x11bd7f000 - 0x11bdc8fff com.apple.CoreMedia (1.0 - 1273.54) <CAB7303A-9AB2-317A-99C3-BEAA8AE8764B> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x11bdf6000 - 0x11c12cfff com.apple.MediaToolbox (1.0 - 1273.54) <CB6F6690-D44C-30B5-93AB-CAB198D51884> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x11c1da000 - 0x11c628fef com.apple.VideoToolbox (1.0 - 1273.54) <4699BB55-7387-3981-9217-869215F00CA9> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x11c683000 - 0x11c6cfffe com.apple.CoreMediaIO (408.0 - 4570) <72371044-3FF2-3538-8EE1-C7C20F7C60A0> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x11c6f7000 - 0x11c70dfff com.apple.CoreMediaAuthoring (2.2 - 947) <F1886A05-1C29-3F88-88C0-4A1013530AD1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x11c725000 - 0x11c854fef com.apple.MediaControlSender (2.0 - 200.34.4) <FC24EC8D-2E46-3F76-AF63-749F30857B96> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x11c88c000 - 0x11c8bbff7 com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <404369C0-ED9F-3010-8D2F-BC55285F7808> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x11c8c6000 - 0x11c8cbff7 com.apple.MediaAccessibility (1.0 - 43) <D309D83D-5FAE-37A4-85ED-FFBDA8B66B82> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x11c8d6000 - 0x11c8d8fff com.apple.Mangrove (1.0 - 1) <72F5CBC7-4E78-374E-98EA-C3700136904E> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x11c8de000 - 0x11ccb5fef com.apple.CoreAUC (6.25.00 - 6.25.00) <2D7DC96C-BA83-3220-A03F-C790D50A23D8> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x11ccc2000 - 0x11cccaff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x11ccd1000 - 0x11cd38ff7 com.apple.CoreUtils (2.0 - 200.34.4) <E53B97FE-E067-33F6-A9C1-D4EC2A20FB9F> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x11cd64000 - 0x11cdb1fff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <B28D0F5C-EEDD-3586-8986-33BC79E8DE56> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x11db52000 - 0x11dcf2ff7 GLEngine (9.6.1) <EC1A6BE4-30FF-3DC4-96B9-F7F07B1FBF28> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x11dd2e000 - 0x11de94fff libGLProgrammability.dylib (9.6.1) <49F2FEFE-CEA2-3C30-A669-F55CC813EEFF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x11deb9000 - 0x11debdfff com.apple.IOAccelerator (98.23 - 98.23) <A5174BEC-A27D-34D8-AB7B-B86962FFAEBA> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor
0x11dec5000 - 0x11ded0fff libGPUSupportMercury.dylib (9.6.1) <91EA3F24-40FA-3B61-9FFC-F038CCD4079C> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib
0x11e2d8000 - 0x11e301fff GLRendererFloat (9.6.1) <DE3C5DE1-3F2F-3F3C-BC34-20EBA567A1E8> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x11e30a000 - 0x11e313ff7 libcldcpuengine.dylib (2.3.58) <645ABD2F-C93B-3943-8B07-BBC08B904253> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x11e319000 - 0x11e3eaff1 com.apple.DiskImagesFramework (10.9 - 371.1) <DCCAADEC-35D5-3968-8B39-358ACC56ADC4> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x11e44a000 - 0x11e502ff7 com.apple.DiscRecording (8.0 - 8000.4.6) <CDAAAD04-A1D0-3C67-ABCC-EFC9E8D44E7E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x11e56a000 - 0x11e574ff7 libcsfde.dylib (380) <A5CF6F85-0537-399F-968B-1536B1235E65> /usr/lib/libcsfde.dylib
0x11e57f000 - 0x11e5c4fff libcurl.4.dylib (78.92.2) <FE790105-B56B-3972-96F4-E133764FF735> /usr/lib/libcurl.4.dylib
0x11e5d4000 - 0x11e605fff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.fr1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" '/S*/*/Ca*/*xpc* >&- ||echo No' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors XPC\ cache );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 50 32 52;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
A Problem occured with this webpage so it was reloaded this is popping up when I open any forum using safari on my iPad mini this is been happening ever since I have downloaded iOS 8 I tried to reset all the settings and reset network settings but nothing helped please if anyone can help me .
Its not necessarily freezing - just being slow to build.
May have something to do with this being a secured site - I an giving Opera a test run & this part of the apple site does not go into compressed load - but the non-secure parts of the site do. The issue may be that some sites like apples just have too much unimportant junk on the screen because the designers are on an internal network a few offices away from the server and never see all the issues that com up. -
I Have an iPad 2. Since download of iOS 8.1.2 every time I use the browser--usually Google --this message comes up "a problem occurred with this webpage so it was reloaded". Touchpad also seems slow and jerky.
Its not necessarily freezing - just being slow to build.
May have something to do with this being a secured site - I an giving Opera a test run & this part of the apple site does not go into compressed load - but the non-secure parts of the site do. The issue may be that some sites like apples just have too much unimportant junk on the screen because the designers are on an internal network a few offices away from the server and never see all the issues that com up. -
Some videos that are taken with my iphone's camera are not making sounds, this problem occured today to all videos i recorded starting from today, please help
It also takes time for the photos to be transferred out of your iPhone and into Photo stream on Apple's iCloud servers.
Note that this can't happen if your iPhone is not connected to a WiFi network:
When you enable My Photo Stream on your devices, all new photos you take or import to those devices will be automatically added to your photo stream.
iOS devices: New photos you take are automatically uploaded to your photo stream when you leave the Camera app and are connected to Wi-Fi. My Photo Stream does not push photos over cellular connections.
Macs: Any new photos you import to iPhoto or Aperture begin uploading automatically when you have a Wi-Fi or Ethernet connection. Or you can change your iPhoto or Aperture preferences so that only photos you manually add to My Photo Stream are uploaded.
PC with iCloud Control Panel 2.0 or later: Open a Windows Explorer window and under Favorites select iCloud Photos if you are using iCloud Control Panel 3.0 (or Photo Stream if you are using 2.0 to 2.1.2). Open My Photo Stream. Click the "Add photos" button. Select the photos to import to My Photo Stream, then click Open.
from here: http://support.apple.com/kb/ht4106 -
Ipad 2 Safari "A problem occurred with this webpage so it was reloaded"
I have an Ipad 2, running IOS 8.1.3
Lately when I use Safari, almost every webpage I open keeps having the same problem. It suddenly blanks out and starts reloading. A message appears across the top of the browser screen that says "A problem occurred with this webpage so it was reloaded."
This happens CONSTANTLY no matter what the web page is...
Yahoo.
Youtube.
My favorite Message Board...
etc.
Sometimes it happens 4 to 5 times in a row, making it impossible to even read one sentence or scroll down on the page. Browsing the web on my Ipad has become EXTREMELY annoying because of this (which is one of the primary reasons I even own an Ipad.)
Is there a setting somewhere to fix this? How about an update? Any help would be greatly appreciated, as lately I feel like throwing this thing in the garbage every time I try to surf.I have seen that message but only rarely. I'm not sure what causes it.
You can send feedback to Apple at http://www.apple.com/feedback/ipad.html -
I'm using iphone 5s with ios 7.1.2 & I am facing a new problem after every missed call. i phone gets freezed on its lock screen. It seems that its main screen touch is not working properly. It should be bug introduced by apple . This problem occurs after each and every missed call .There is no patch announcement for this issue yet. There are few workaround to fix this issue: Reboot your iphone. But its irritating to reboot the phone frequently after each issue....
Hello dipthebe,
Check out the articles below go through troubleshooting steps for your iPhone when the screen is unresponsive. You may want to try and restore your iPhone as a new device and then test out what happens when you miss a call to see if the issue is still present afterwards.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Regards,
-Norm G. -
Safari keeps crashing every time I try to open a link from a different application, i.e. Mail. The trouble report says that some problem occurs with libcooliris.dylib plug-in. Can any one help?
Thanks!Dear Linc,
Thank you for the advice, John Blanchard1 and Linc Davis
As suggested in your reference thread I removed "/Library/Printers/hp/PDEs/hpPostScriptPDE.plugin" and the problem has been resolved.
I am guessing the the plug-in for the hp printers got corrupted and effected every thing, or became unsuitable when I installed an Apple update. I would be most grateful if you can confirm how the problem was coursed so I can understand and learn from this experiance.
Ash -
all of a sudden I'm getting a 'itunes.exe - system error It says the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. I have tried to reinstall and still can't open itunes. help!
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Downloading and installing the iOS5.0.1 Following problems occured: with my iPhone 4s: Phone calls are dropping out in UAE, how to solve the problem?
You're not speaking to Apple on in this forum, nor will someone from Apple see this post. We are just users like you and I.
Have you tried to restore or reset your phone?
Or contact your carrier in re: to your sim card -
As I record, it shows the green bars; however, when I play the recording it does not play my voice over at all nor show the green bars. I was mid-way through my project when this problem occured. HELP!!!!
As far as I can see, it's random. Everything. Nothing makes any sense!
A the moment, the iPhone is playing music with the SIM card, but without anything plugged into it, but it's occasionally fading in and out.
Oh, and I doubt this is related, but about two months ago the iPhone failed to show that the battery was draining - it was stuck at 100%. This went on for a few days, it wouldn't even warn me at the 20% mark, it would just shut off. This happened for at least three full charges - I remember at one point it suddenly started working again at about the 70% mark, I'm not sure if it was alright after that or if it went glitchy on the next charge... but in any case, the problem mysteriously never reappeared after those few days.
Message was edited by: Shiranai -
My MAC MINI looses the wi-fi connection to a Belkin N wireless router when it goes to sleep or shuts down. I have to re select the network when re starting or waking up the computer. I think this just started with LION. My iPod and iPad have no problem remembering the wireless network.
Thank you BGreg. That is what I have been doing, and then it works just fine. I think it was doing the same thing in the previous version of Lion. I may be incorrect about that. I upgraded to 10.7.3 a few weeks ago, and then last week I reloaded the combo update, hoping it would help. Not so. Thank you for letting me know it is a common problem. I have tried permissions in Disk Utilities, and in Macaroni, both at least 4 times, plus numerous restarts. Nothing Improves. It still can not find the internet when it wakes up or gets up.
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My youtube videos are only running for a few seconds, then stop. Is this an issue with my macbook?
My youtube videos are only running for a few seconds, then stop. Is this an issue with my macbook?
Go step by step and test.
1. System Preferences > Other/ Flash Player > Advanced > Delete All
Press the "Delete All" button
Install Adobe Flash Player.
http://get.adobe.com/flashplayer/
http://get.adobe.com/flashplayer/?PID=7105813
Follow the prompts.
Quit Safari.
Restart computer. Relaunch Safari.
2. Enable Plug-ins
Safari > Preferences > Security
Internet Plug-ins > "Allow plug-ins"
Enable it.
Press " Manage Website Settings" button for more options.
3. Check whether you are currently in YouTube HTML 5 trial.
http://www.youtube.com/html5
At the bottom left of the page uncheck the box beside
"You are currently in the HTML5 trial".
4. Reset Safari.
Click Safari in the menu bar.
From the drop down select "Reset Safari".
Click "Reset".
5. Turn off Extensions, if any.
Safari > Preferences > Extensions
Now try YouTube.
Best. -
Having horrible service with 4GLTE I have had 3G for several weeks (I am not the only person I know having this problem), I have reset my network settings and it did not resolve the issue. I am also unable to send SMS and text messages without them either failing or not sending at all. Is there an outage in the Cleveland, Ohio area (zip codes 44129, 44134, 44137) or anything else I can do to resolve this issue?
Not that I'm a Verizon employee, but I have experience in the field. An LTE tower will only extend up to, on a perfect day, with no elevation, 6-7 miles. On a typical day, you will be lucky at four (4) miles. The three ZIP codes you've given are all within about a 12 mile radius. That would mean that 2-3 towers are currently down at the same time, and Verizon would know about it within the hour. Being it's Cleveland, I'm sure they would receive numerous calls regarding an outage of that size.
My point is that if you're having issues in all three ZIP codes, chances are it's a phone issue. If you're handset is simply not receiving LTE, but still receiving 3G, that would signify a SIM card issue. You need to get your SIM card replaced.
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