MS Office Templates

Good morning,
  I have been using MSoffice 2011 for Apple for the last 9 months.  Typically, when I need to create a new document, for example, in Word, I open "new from template" then the below window appears.  Up to a few days ago, all templates would appear; however, now no templates appear (regardless of what MS office application I open--Word, Excel, PP)--just a black preveiw screen as shown below.  Additionally, I cannot select any other template group (e.g., Calendars, Labels, etc.).  The screen is frozen--stuck on Print Layout View.
As it stands, I have to go to Finder (/Applications/Microsoft Office 2011/Office/Media/...) but that is not the most efficient method to select a template.  Has anyone had this problem?  How is it resolved?  This is really frustrating.
Look forward to replies.
Thank you,
FMW

fmwhelp wrote:
Good morning,
  I have been using MSoffice 2011 for Apple for the last 9 months.  Typically, when I need to create a new document, for example, in Word, I open "new from template" then the below window appears.  Up to a few days ago, all templates would appear; however, now no templates appear (regardless of what MS office application I open--Word, Excel, PP)--just a black preveiw screen as shown below.  Additionally, I cannot select any other template group (e.g., Calendars, Labels, etc.).  The screen is frozen--stuck on Print Layout View.
As it stands, I have to go to Finder (/Applications/Microsoft Office 2011/Office/Media/...) but that is not the most efficient method to select a template.  Has anyone had this problem?  How is it resolved?  This is really frustrating.
Look forward to replies.
Thank you,
FMW
http://<a href=&quot;http://www.imageno.com/p2qahc1t0equpic.html&quot; target=&quot;_blank&quot;><img src=&quot;http://www.imageno.com/thumbs/20140418/p2qahc1t0equ.jpg&quot; border=&quot;0&quot; alt=&quot;&quot;></a>

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