Multilevel Approval SOA WF for OIM

Question

Hi,
I've following requirement:
I want to have a workflow with 2 SERIAL approvers. When the manager approved, the admin needs to approve, and then the resources gets provisioned for the user.
But our problem is that we always see only the last approver in the OIM user interface when the request is completed.
For auditing reasons we want to be able to see all approvers of that request in the user interface.
Is this possible?
When using a parallel sequence in the workflow you see 2 approval tasks in the user interface but the problem is that then the admin already get bothered with the request, also when the managers is going to denie the request ...
Can someone advise please?
Thx

Answer 1

Hi,
Even though serial approval is not supported till now, still we can capture the data for audit purpose if we implement it in a way like,
- Create two separate composite and register it will OIM.
- Attach your manager approval composite in your template level approval.
- Create a approval policy where you can suppress (Auto Approve) the request level approval based on the rule you define (like template name)
- Attach your second composite to the operational level approval by declaring a new approval policy where also its the same rule you define for triggering the second composite.
Finally you get both the approval details in the request metadata which you can do a data mining for custom audit report.
Hope this helps. Thanks.