Multiple event log errors with Indesign.exe
A colleague is having some issues with CS3 and certain programs keep crashing and she has to keep restarting. I've not been given any further info at this stage so I decided to delve into her event logs. Doing so uncovered a number of different InDesign errors, not of which seem to turn up especially relevent or helpful information when researched using Google.
Faulting application InDesign.exe, version 6.0.0.352, time stamp 0x48bf8dab, faulting module GRAPHICS.RPLN, version 6.0.0.352, time stamp 0x48bf96f6, exception code 0xc0000005, fault offset 0x0003d27f, process id 0x1468, application start time 0x01cb064fddc3e01a.
which has occured 7 times within the last hour or so. And
Faulting application InDesign.exe, version 6.0.0.352, time stamp 0x48bf8dab, faulting module TEXT EDITOR.RPLN, version 6.0.0.352, time stamp 0x48bfaeb3, exception code 0xc0000005, fault offset 0x0001c187, process id 0x968, application start time 0x01cb063042d7b346.
Dreamweaver, so different, but earlier in the week:
Faulting application Dreamweaver.exe, version 10.0.0.4117, time stamp 0x48c874b4, faulting module MSVCR80.dll, version 8.0.50727.3053, time stamp 0x4889d619, exception code 0xc0000005, fault offset 0x00015500, process id 0xae8, application start time 0x01cb0328d57ca5c2.
Last week:
Faulting application InDesign.exe, version 6.0.0.352, time stamp 0x48bf8dab, faulting module Public.dll, version 6.0.0.352, time stamp 0x48bf8c2d, exception code 0xc0000005, fault offset 0x0002fd16, process id 0x1564, application start time 0x01cb0164aa056a40.
Not sure if these are connected to her Creative Suite applications crashing, but they certainly don't look overly encouraging. She's running CS4 Design Standard, on a Dell XPS 420 with 3GB RAM and 32bit Vista Business OS.
Any help appreciated as she's had to restart 3 or 4 times today, loosing work each time.
Thanks!
Peter, that's a good point, I'll get her to run an update. In the past we have been sceptical of updates since this seemed to cause more problems when the software was running fine, but I guess we have little choice here. Fingers crossed!
@VectorIsBetter09 that's an interesting point. We do have somebody running Windows 7 64bit with the same applications installed (fresh install of CS4 rather than an upgrade to it from CS3) and I believe that's not had any issues. However, it does seem odd that the PC has been running with this software for well over a year/18 months with very few problems.
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An error occur indesign.exe has encountered a problem and needs to close.
I am having trouble with adobe indesign CS5. Each time I opened my document an error occur indesign.exe has encountered a problem and needs to close. It got send report and don't send report to Microsoft. I have already used google web as a help and nothing came up. I have already tried to uninstall and re-install it but still same issue occured. Other Adobe products such as Adobe Dreanweaver CS5 and Adobe Flash CS5 work fine.I would greatly appreciated if you can walk me through. Thanks.
Windows error reports are too vague to help us much. Did you get an error number?
Is this happening now every time you start ID? That would likely mean the recovery data is damaged. You can find the InDesign Recovery folder in your user profile. This folder is probably hidden, so you'll need to set Windows Explorer to show hidden and system files, then look in the same directory as the location of InDesign Defaults, which you can find for your version of Windows in the information in this link: Replace Your Preferences
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MSOIDSVC.EXE Event Log Error
Hi
I have 2 RDS servers with Office 2013 installed. I seem to be getting allot of Event 0, MSOIDSVC.EXE events
"The description for Event ID 0 from source MSOIDSVC.EXE cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
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I have looked into this and found
this but I don't think this applies to me:
I don't have ABBYY-FineReader or any other Add-ins
Hardware Acceleration is disabled via Group Policy.
There are no crashes as far as I am aware from an end user point of view.
Does anyone have any suggestions
ThanksMSOIDSVC.exe - Installed as a Windows service with the service name msoidsvc. This is the core component that executes the actual logons and service ticket requests to AD FS and Microsoft Online Services authentication servers.
More reference:
http://community.office365.com/en-us/w/sso/534.aspx
Go to Services (type services.msc and then press
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New Event Log Errors L355-S7902
These two are recurring daily and showing up in Event Viewer>Windows>Diagnostic Performance>Operational. I have noticed that shutdown is too long so I have copied the errors.
Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 8/11/2010 7:01:45 AM
Event ID: 203
Task Category: Shutdown Performance Monitoring
Level: Error
Keywords: Event Log
User: LOCAL SERVICE
Computer: Laptop
Description:
This service caused a delay in the system shutdown process:
File Name : RasMan
Friendly Name : Remote Access Connection Manager
Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Total Time : 16925ms
Degradation Time : 16570ms
Incident Time (UTC) : 8/10/2010 7:44:55 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>203</EventID>
<Version>1</Version>
<Level>2</Level>
<Task>4007</Task>
<Opcode>41</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2010-08-11T12:01:45.242Z" />
<EventRecordID>3327</EventRecordID>
<Correlation ActivityID="{00000000-9B8C-0001-2EDB-D6AD4C39CB01}" />
<Execution ProcessID="2008" ThreadID="2144" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>Laptop</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="StartTime">2010-08-10T19:44:55.195Z</Data>
<Data Name="NameLength">7</Data>
<Data Name="Name">RasMan</Data>
<Data Name="FriendlyNameLength">33</Data>
<Data Name="FriendlyName">Remote Access Connection Manager</Data>
<Data Name="VersionLength">39</Data>
<Data Name="Version">6.0.6000.16386 (vista_rtm.061101-2205)</Data>
<Data Name="TotalTime">16925</Data>
<Data Name="DegradationTime">16570</Data>
<Data Name="PathLength">32</Data>
<Data Name="Path">C:\Windows\System32\rasmans.dll</Data>
<Data Name="ProductNameLength">37</Data>
<Data Name="ProductName">Microsoft® Windows® Operating System</Data>
<Data Name="CompanyNameLength">22</Data>
<Data Name="CompanyName">Microsoft Corporation</Data>
</EventData>
</Event>
Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 8/9/2010 5:06:37 PM
Event ID: 351
Task Category: Standby Performance Monitoring
Level: Error
Keywords: Event Log
User: LOCAL SERVICE
Computer: Laptop
Description:
This driver responded slower than expected to the resume request while servicing this device:
Driver File Name : \Driver\usbehci
Driver Friendly Name : EHCI eUSB Miniport Driver
Driver Version : 6.0.6001.18000 (longhorn_rtm.080118-1840)
Driver Total Time : 271ms
Driver Degradation Time : 95ms
Incident Time (UTC) : 8/9/2010 10:11:50 PM
Device Name : PCI\VEN_8086&DEV_293C&SUBSYS_FF661179&REV_03\3&21436425&0&D7
Device Friendly Name : Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
Device Total Time : 281ms
Device Degradation Time : 95ms
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>351</EventID>
<Version>1</Version>
<Level>2</Level>
<Task>4003</Task>
<Opcode>35</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2010-08-09T22:06:37.507Z" />
<EventRecordID>3311</EventRecordID>
<Correlation ActivityID="{00000000-06C8-0000-2E38-015FCA37CB01}" />
<Execution ProcessID="236" ThreadID="996" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>Laptop</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="StartTime">2010-08-09T22:11:50.769Z</Data>
<Data Name="NameLength">16</Data>
<Data Name="Name">\Driver\usbehci</Data>
<Data Name="FriendlyNameLength">26</Data>
<Data Name="FriendlyName">EHCI eUSB Miniport Driver</Data>
<Data Name="VersionLength">42</Data>
<Data Name="Version">6.0.6001.18000 (longhorn_rtm.080118-1840)</Data>
<Data Name="TotalTime">271</Data>
<Data Name="DegradationTime">95</Data>
<Data Name="PathLength">40</Data>
<Data Name="Path">C:\Windows\system32\DRIVERS\usbehci.sys</Data>
<Data Name="ProductNameLength">37</Data>
<Data Name="ProductName">Microsoft® Windows® Operating System</Data>
<Data Name="CompanyNameLength">22</Data>
<Data Name="CompanyName">Microsoft Corporation</Data>
<Data Name="DeviceNameLength">61</Data>
<Data Name="DeviceName">PCI\VEN_8086&DEV_293C&SUBSYS_FF661179&REV_03\3&21436425&0&D7</Data>
<Data Name="DeviceFriendlyNameLength">58</Data>
<Data Name="DeviceFriendlyName">Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C</Data>
<Data Name="DeviceTotalTime">281</Data>
<Data Name="DeviceDegradationTime">95</Data>
</EventData>
</Event>
Hope I sent the right info this time.
Donna in ARSatellite L355-S7902
Donna, I wouldn't worry that Rasman (the Remote Access Connection Manager service) takes 17 seconds to shut down. And certainly the 0.095 seconds taken by the Usbehci.sys driver is inconsequential.
My Event Viewer is filled with stuff like this. Most users don't know to look here. Best to ignore it.
Pay more attention to what's in the Application and System logs under Windows Logs.
Hope I sent the right info this time.
In the future, leave out the stuff beginning with the line..
Event Xml:
-Jerry -
The event log details:
Faulting application name Phtoshopelementseditor.exe verion 11.0.0.0
Faulting module name AdobeSWFL.dll version 2.0.0.11360 time stamp 0x4ccfbe7c
exception code 0x0000005
fault offset 0x0005962e
faulting process id 0x3418
faulting path point to PhotoshopElementsEditor.exe
I had not run this on my PC for month. When I tried last week I received this error.
I restored back to a restore point in early May but had the same issue.
When I purchased the product I received a download but can't find the download to try a re-install.Hi,
You should be able to download from here.
Download Photoshop Elements products | 11, 10
It would be better to ask these questions in the Photoshop Elements forum
Photoshop Elements
A moderator may be able to move this thread for you.
Good luck
Brian -
1100 Event Log Errors After Upgrade
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The access points appear to be working well, however, the fact that we're getting these kinds of error must mean something is going on in the devices.
I can't find any information in the documentation about this...does anyone have any ideas what these messages are telling us?
Thanks!
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We are getting the following error in our NT event logs on a regular
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The Open Procedure for service "https4.1" in DLL
"e:\Netscape\Server4\bin\https\bin\nsctr.dll" failed. Performance data
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0.
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Unconfigured VG Ports Show Event Log Errors
Unconfigured ports on a VG224 or VG248 show up in the Callmanager's Event Log as Stop Errors. Any way to suppress or filter these? I have roughly a hundred voice gateways with countless unassigned ports. It makes the Event log unusable to viewing other status.
Telnet to the VG248 and disable the port. If you leave them enabled, with no DIDs on them, or unregistered, they will sit there and peg your CCM constantly wanting to register. I just found that out.
Enable the next open port on the VG248?s. If possible, fill up on VG248, move to the next one.
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iii. Configure
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I am trying to get Firefox running on a large network where I have multiple users that log on with the same user name and password. The problem is that when another user logs on to another computer the message comes up that their is already an instance of firefox running on that computer even though there really isn't. Only one instance can be run on the network at one time. I believe it is because firefox stores a shared profile as it thinks it is actually the same user even though it is being run on another computer. I repeat that each user that logs on uses the same user name and password but on different computers.
I am trying to get Firefox running on a large network where I have multiple users that log on with the same user name and password. The problem is that when another user logs on to another computer the message comes up that their is already an instance of firefox running on that computer even though there really isn't. Only one instance can be run on the network at one time. I believe it is because firefox stores a shared profile as it thinks it is actually the same user even though it is being run on another computer. I repeat that each user that logs on uses the same user name and password but on different computers.
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Event log errors after upgrading Aironet 1100
We have upgraded an Aironet 1100 to 12.3(8)JA. We used TFTP for the upgrade and everything seems to be working properly.
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I have the eyefi wireless sd card in my camera and it is setup to transmit my photos into iphoto automatically, which it does. However, the problem arises in that iphoto creates multiple events for the same date each containing only one photo. I would prefer that iphoto create individual events per date and have the multiples of that date's photos within. I thought I had the settings configured to do so as I have preferences set for autosplit events one per day but I still see events such as - July 3, 2008 - July 3, 2008 - July 3, 2008 - each with only one photo inside.
I am wondering if it is something in iphoto's settings or the way in which eyefi transmits the photos into iphoto.
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I can think of two possibilities
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LN -
WAS 6.40 ABAP stack install - error with sapstartsrv.exe - Help needed!
Hi all,
Can anyone assist me with a new installation issue? I am trying to perform an initial install of WAS 6.40 SP3 ABAP stack (non unicode) using the NW Master CD and CD51030103 for the SAP Kernel on a vanilla W2K AS server.
I also have a previously installed working version of EP6.0 SP9 on WAS 6.40 (SP9) on the same physical server.
The problem is occuring at the Create and reregister services part of the new 6.40 kernel install, I am getting the message:
WARNING 2004-12-08 18:45:26
Execution of the command "F:\usr\sap\IDS\SYS\exe\run/sapstartsrv.exe '-r' '-q' '-p' 'F:\usr\sap\IDS\SYS\profile\START_DVEBMGS00_devbox01' '-s' 'IDS' '-n' '00' '-U' 'devbox01\SAPServiceIDS' '-P' 'XXXXXX' '-e' 'devbox01\idsadm'" finished with return code -1. Output: Test call to Service failed.Profile parameter SAPSYSTEMNAME or SAPSYSTEM doesn't match installation parameters.Service not correctly installed.
ERROR 2004-12-08 18:45:26
MOS-01011 'F:\usr\sap\IDS\SYS\exe\run/sapstartsrv.exe' returned with '-1'.
I have had no problems in the past in installing a 6.20 kernel on the same host as a portal server, but this time with 6.40 I have had no luck.
I have tried replacing the version of sapstartsrv.exe from the
..usr\sap\SID\SYS\exe\run directory with a more recent version to see if the exe version was the problem but this has not resolved.
I have also tried to run the installation again without deleting the previous files, and this has also made no difference.
I have read through most of the forum's regarding problems with sapstartsrv.exe failing, but couldn't find anything that can help fix my problem.
If anybody thinks they can help, it would be most appreciated
Cheers,
PaulHi Sergio, hi Paul,
I'm getting the same error while trying to install with RI 2.5. Interesting enough, I also have a 6.20 installed on the same machine.
Sergio, do you mean by your last post one should change the system nr when configuring the installation?
Paul, did you find a workaround/solution?
Thanks in advance
Detlev -
Install error -" close indesign.exe" but it is not open
any one else seeing this error? windows 8.1 and cc
Hi Go Devils,
Please open task manager by pressing ctrl, alt and del keys.
Look for the indesign.exe entry under process tab and end the process.
Try to install again.
Thank you for posting on Adobe Forums. -
Application error with btvstack.exe
I installed the Win 8.x drivers for Kworld's USB ATSC hybrid TV stick (UB445-U2) and they caused errors in btvstack.exe and bitcasa.exe. I contacted Bitcasa and they were able to help me resolve the bitcasa.exe error. I contacted Kworld about the btvstack.exe error and they recommended contacting Lenovo about this error because it is an application that is part of Qualcomm Atheros Bluetooth suite.
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I have the following installed:
Windows 8.1 64 bit with current updates
Qualcomm Atheros AR3012 Bluetooth 4.0 + HS driver 8.0.1.305
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It appears that in the past few days you have not received a response to your
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