"Multiple lines" for one number,

HU, I wish to use online number for a small cal center, and i want to know if the business is growing, is it possible to stay with the same on-line number i bought and just add "lines" behind it.
In another way, ho to use few lines with the same number?
Another question please, if the line ius busy? does the new  call go automitacally to the voicemail? 
many thanks
Eran

Hi
Maybe have a look at a Skype compatible gateway?
http://www.skype.com/intl/en/business/skype-connect/#
Skype Connect, a Grandstream gateway, or a Vosky Gateway?
There is also Pretty May software (see Skype Apps under accessories menu on Skype web page).
Steve

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