Muse crashes when publishing website

if you cant see the error it reads:"there should not be such ID exists in the mapping"
ive gotten this error before but I forgot what I did to make it go away >.<

Content copied and pasted from AI using the 2014.1.0 version introduces this problem. This error in particular occurs if such content is on a master page.
Let's refrain from further discussion of details of the prerelease builds on the public forum, but yes, the prerelease build would avoid this error.

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Muse Crashes when I try to embed video from YouTube

Muse Crashes when I try to embed video from YouTube.
The video is 560 X 315. Is that a problem?
Also, does anyone know when Muse will get drag and drop video embeing? Can't wait!
Looking forward to getting an answer.
Thanks,
Eddie

Hi,
There's a change to how YouTube's embed code works, and the crash is expected.
Could you please follow the steps mentioned in this post?
http://forums.adobe.com/message/5431019#5431019
That should help fix the issue.
Regards,
Suhas Yogin

As of today, Muse crash when I upload to ftp

As of today, Muse crash when I upload to ftp
I have the latest version of muse.
Error message is:
thank

Can you please send your FTP information to nhantawe at adobe dot com so we can figure out the issue? Thanks.

Muse crashes when opening last edited site.

Muse crashed when opening last edited site. I completed revisions on the site then Uploaded to the FTP server. The FTP dialog returned the Error "Cannot verify site" If I launch Muse (launch OK) then try to open this site Muse hangs and must be shutdown with Task Manager. Using Windows 7. Also I can open other sites but previous version of this site stored on in backups will not open. Is there an FTP preference file to trash?

Hello,
Could you please rename the preferences folder at the below location keeping Muse closed:-
C:\Users\user_name\AppData\Roaming\Adobe\Adobe Muse CC. Then try to open the site again.
Regards,
Neha

Muse crashes when I use hyperlinks

Hello.
I use Muse (Creative Cloud membership) on a Windows 8 computer.
I face the problem that sometimes Muse crashes when I insert a hyperlink. See the screenshot below.
What does this message mean?
It looks like a programming error.

Hello Zak,
I use the normal windows 64 bits version.
When I click OK than the same message occured several times. After that Muse cashed.
Today I tried to reproduce the bug in a new project, but in this new project I didn't get the error message. But in the project for my client I get the error when I copy a hyperlink into the project.
I then get about 9 times the same message.
So it looks that it has to do with the projectfile.
Shall I send the projectfile to muse-support?
Best regards,
Tjaard

Muse crashing when trying to publish

Since upgrading to the latest Muse, one of my websites which is rather large keeps crashing, I have made sure that I have only checked the "modified files only" and I have no luck, I have not had the same problem in the past with the website in the past, PLEASE HELP this is a major problem for me

Hi Zak,
Thanks for getting back to me, I have never had this problem before, it happened when I upgraded to the latest version, I know that this website is quite large and there are files in there that are unlinked and up sampled but I have always had this message. I had problems in the past of Muse taking a long time to respond, but that was due to my computer. The latest updates are not major, just three pictures and some text. This is quite urgent as there are some modifications that I need to do asap.
Thanks
Ellen
+61 404 305 832

Muse crashes on Publishing

Muse keeps crashing when i go to publish my site. Here is the error message
not sure what to do

Hi,
delete opm.db from :
Windows 7/8 -> C:\Users\account_name\AppData\Local\Adobe\OOBE
Macintosh -> User -> Library->Application Support -> Adobe -> OOBE
Retry.

Muse crashes when using youtube widget?

I am aware that this question has been asked before. But the answer provided does not solve the problem. I am using Muse 2014.1 and it seems that the problem with the YouTube widget is still there. It crashes when (1) I try to create a youtube gallery including it in a composite widget, and (2) it crashes also when I use it as a standalone widget. Any thoughts? Similar problem also with the vimeo widget -- Muse cannot create thumbnail.

I've received the initial file and am investigating. Please send the additional files. Please also send the MuseLog.txt file from your Documents folder. It should contain a bit more information about each error you've encountered.
This initial file appears to have a fairly involved menu that's severely corrupted. I'm attempting to surgically remove it from the file but internally many many small objects appear to be involved.
Do you recall anything unusual that may have occured while working with a menu today? The corrupt objects all appear to have been created between 10:30 am and 6:30 pm today your time. If you're seeing this in other files, did those files start as copies of this file or with objects copied and pasted from this file, or are they completely independent?

Flash 8 crashes when publishing (Mac 10.3.9)

I've searched the forums and haven't found an instance that
is relevant enough to my situation.
Pretty basic, really. I have a registered version of Flash
and I go to publish. Not doing anything crazy with the publish
settings. The document I'm working on isn't immense or overly
complex, either.
It gets about 1/3 or 1/2 through publishing it, then crashes
(i.e., "The application Flash has unexpectedly quit.").
This is part of the message that my OS sends to Apple...
"Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0x0e8e8d9e"
What's all that about?
From what I've read, Flash is a bit buggy (hit & miss)
with this whole crashing thing.
Anybody have any links or idears on how to get this fixed (or
at least working better/more reliably)?
I've repaired permissions, run Onyx (i.e., deleted system
cache, etc. etc.), restarted, updated, repaired permissions,
restarted. . .
In a pickle...
Can some kind soul help me out? I hate pickles...
Thanks,
-j

Well, I talked to Adobe support last night for about an hour
and this is the scoop. Evidently, I was only having problems with
one of my documents. I was able to successfully publish a different
document. I was also able to save it, too. This document, however,
was much simpler than the one I was having problems with.
In my troublesome document, I had imported some .swf
animations that I had exported from ImageReady. I didn't realize
that Flash creates a .swf library symbol,
and two library instances of
each frame (a bitmap and a movieclip symbol).
I realized that I had many, many duplicates and duplicates of
duplicates. My document had become ridiculously huge (~227MB). I
deleted all those instances, re-imported the .swf file and got my
file size down to about 77MB. I was now able to save my document,
but I still couldn't publish it.
So, the support guy told me to go into "Publish Settings",
click on the "Formats" tab and deselect "HTML". Click the publish
button at the bottom of the dialogue window and presto! It
published (albeit without the HTML file).
That's about where it ended. The support guy couldn't figure
out why this document was crashing Flash when trying to publish
both the .swf
and .html files. He recommended a work-around of creating
the HTML file in Dreamweaver. I had already been hand-coding the
html file as a work-around, so that's where we left it.
So, this is what I learned:
1. Repair permissions, run Onyx & clear your system cache
(don't have Onyx for 10.3.x? You can download the
zip
file. You need admin access. Be careful with it, you can screw
up your computer. Be conservative with the settings. Use at your
own risk).
if this doesn't solve it, then:
2. Make sure you're up-to-date on your system software, Flash
software, and Flash player. Repair permissions again after updating
any software.
if this doesn't solve it, then:
3. Go to Users > username > Library > Application
Support > Macromedia and rename the Flash 8 folder as "Flash 8
old". Flash will create a new folder when you load it (it's an app
preference folder). You may delete "Flash 8 old" if this solution
doesn't end up really screwing things up (or you can delete it if
it fixes your problem). If this solution does end up creating
problems (or if you had certain settings you just can't lose),
delete the new "Flash 8" folder and rename "Flash 8 old" to "Flash
8".
If it still doesn't work, re-evaluate your .fla:
4. Limit the size and complexity of your .fla (delete
superfuous library instances)
5. Library instances can become corrupt, leading to a crash
(delete suspect ones, re-create them)
6. Fonts can become corrupt, leading to a crash (validate
your fonts)
7. Importing .swf files into your .fla file is iffy, due to
different compression(?) settings. This could be the culprit in my
circumstance. I may try doing a loadmovie deal on it at some
point... when I figure out where/when it could be loaded in the
background.
7. Publish your .fla without the .html document.
If all else fails and your Flash app just ain't workin', here
are instructions for uninstalling the studio (and it appears,
individual applications):
Studio TechNote
8f101099
Hope this helps!
Keywords: Flash crashes when I try to publish crash crashes
crashing keeps crashing keep crashing Flash crashes on publish
Flash stalls-out when saving stalled stalling

Flash CS6 crashes when publishing fla`s with big libraries

Hi guys,
I am currently working with Flash CS6 and i noted that the bigger the libraries in my fla`s get the more likely flash will crash when i try to publish these fla`s. It already has gotten to a point where all the crashes, and then trying again to publish, has taken up a considerable amount of my time. But the thing is the publishing does not alway result in a crash, its more like 80% of the time it crashes. Also what i do once a file has crashed, i open it again and then just open and close some folders in the library, then safe and then try to publish again. After doing this 4 - 5 times publishing suddenly works again, but also just 4 - 5 times until it crashes again and i have to do it all over again.
So again, this only seems to happen with fla`s with big libraries. Is ther something i can do about this?

It's been my experience that Flash doesn't much like a few things in particular. One is large vector files with a lot of points; in other words stuff brought in from Illustrator or trace bitmapped from within the program so you might try reducing the amount of points in your art if you'r working with imported art. Flash seems to work best when all art has been created within the program. If you've converted it to vector via the Trace Bitmap or Illustrator's Live Trace it doesn't like that either. It also tends to bog down with high resolution bitmaps, especially with many layers (which greatly add to the file size) so you might try to flatten some of the art to make it more managable. In general, maybe see if you can reduce whatever file sizes you can in your project before you import them. I typically have some pretty big libraries and Flash doesn't crash so much for me so changing your workflow a bit might be useful. IF it's code that's crashing the render, that I can't help you with, but there's some pretty knowledgable people on this board who might be able to help in that regard.

Captivate 8 crashes when publish "near CD quality" audio

When publishing a project using "Near CD quality" in the size/quality settings, Captivate 8 crashes midway through the publishing process. I can split the project in 2 parts and it will publish successfully. I am running Captivate as an administrator. My system: Intel Core i7-4700MQ CPU @ 2.40GHz, 8 GB DDRS RAM, GeForce GT755M, Samsung SSD 840 EVO 250GB (125GB available)

It appears, looking through the crash log, that this particular project/file has become corrupted so...
I would suggest you use the Selective Track Import feature in Logic and see how much of it you can rescue...
See....
http://www.apple.com/logicpro/how-to/#logicpro-transfer
and
http://documentation.apple.com/en/logicpro/usermanual/index.html#chapter=7%26sec tion=6%26tasks=true
...for more info...

Flash Professional cc 2014 crashing when publishing

Updated from Flash Pro cc to 2014 version and Flash Pro now crashes when I try to publish to Android format. Worked in previous versions, this does this on all my Macs.

Hi,
Can you please send us the crash dump and also verify if it is happening with all the contents or is it specific to some content..If it is specific to publishing of a particular content, can you please provide us the content and exact steps for repro.
Thanks,
Sangeeta

Muse crashing when importing youtube video

I have been trying to import a my video from my youtube channel and when i do muse crashes. I have tried copying and pasting and Object>input HTML same result?

Hello,
Please refer to the post : http://forums.adobe.com/message/5431019#5431019
Hope this helps.
Regards,
Sachin

Muse crashing when creating or duplicating page after update

Hi there,
I am currently working on a website, up until yesterday Muse was incredibly stable, not a single crash on the current project.
Unfortunately I did the update this morning, and now I am unable to create or duplicate any pages at all, whenever I try I get the error: Assert: "menuItemBox U3177 has no associated page!"
Just to do a bit of troubleshooting, I tried deleting the menu from the A-Master to see if that would fix it, but no luck at all.
Also restarted the computer, no luck.
Creating a page in a blank project works, but not the project I need it to work in.
Anyone have any suggestions on how to get Muse playing nice again?
Thanks heaps.

Dear Abhishek,
I'm not quite sure whether I should mention my "crash" here also.
Anyway, Muse crashes all the time whenever I need to get rid of 2 pages in my Muse site which are not meant to be there in the first place.
It is quite a large site, and I can't get on modifing it since it crashes all the time.
Here is the messege I receive:
"menuItemBox U46751 has no associated page!"
I will send an email to [email protected] too.
Thank you for your help.
Peter

Muse crashes when I add Vimeo widget onto a page.

Does anyone have any ideas as to why this could happen?
Hardware: MacBook Air
OSX 10.8.5
Adobe Muse CC: v7.2, Build 232, CL 779928
Cheers,
Chris.

Update:
I have just had Muse crash on multiple occasions now even when I get the iframe embed code from the Vimeo site and insert that into the page using Object / Insert HTML
This is the iframe embed code straight from the Vimeo site if anyone else wants to try to add it to a Muse page:
<iframe src="//player.vimeo.com/video/83910533?title=0&byline=0&portrait=0&badge=0&am p;color=fcdcb3" width="500" height="281" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe> <p><a href="http://vimeo.com/83910533">B E A U T Y - dir. Rino Stefano Tagliafierro</a> from <a href="http://vimeo.com/rinostefanotagliafierro">Rino Stefano Tagliafierro</a> on <a href="https://vimeo.com">Vimeo</a>.</p>
Cheers,
Chris.

Muse crashes when publishing website

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