Music levels from song to song still too varied-even with "sound check" on

Hi,
A friend bought an iPod in place of his CD player so he could shuffle lots of songs.
The song volumes are inconsistent from song to song... sometimes too soft, sometimes too loud... even with "sound check" on...
What is wrong? What should he try? It's worse than his CD player so he says...
Thanks in advance.

There are 3rd party programs that do this more effectively (at least in my opinion).
For Macs there is iVolume.
Also Macmp3Gain.

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