MuVo Slim top of display not show

I have a Muvo Slim 256MB firmware ..03. The entire top line of the display is blank. The only part of the display that works is the second line, the song titles. I have recharged it regularly but that doesn't help. Any ideas of how to fix this? Is it fixable? Thanks

You could try reloading the firmware to see if that helps, but it's possible it's a hardware problem (ie something is faulty).
Cat

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