My 1week old macbook air 2010 strange LCD fault

after less than a week of using my lovely (or ex-lovely!!!) macbook air...suddenly I see a horizontal line in the middle of my LCD (image below)...first i think this is a MacOS bug or caused by an application...but after restarting the computer i see this line visible even at startup screen...i really nervous about this...there is no apple store arround us and i can't use my warranty for solving this problem...i don't know what can i do now? it's really weird such a big trouble like this happening for a 1week notebook! i really disappointed from mac...this is my first macbook and off course the last one too!
sorry for my bad english...english is my second language...
http://champuter.persiangig.com/IMG_0505.JPG
http://champuter.persiangig.com/IMG_0509.JPG
http://champuter.persiangig.com/IMG_0518.JPG
http://champuter.persiangig.com/IMG_0520.JPG
Message was edited by: iHadi

Call Apple, if you are anywhere in the world and you have AppleCare or are within the 90 days they will assist you.
Never think of Apple as being like the others. They hate unhappy customers and will always help those who in good faith make a complaint.
You should just get this swapped out for a new one. And please tell me you used a Credit Card, not your debit card to buy this.
And it should not matter where you bought this as long as there is an Apple store in the country you now live in.
Good luck!

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HT204350 hi, I am trying to migrate my apps from my old Macbook Air 2010 to a new Macbook air 2013. Both have Os X Mavericks. The computers cannot find each other in computer-computer network that I created. Any suggestions? Thanks!

Hi, I recently purchased a new Macbook Air with OS X version 10.8.5. I am trying to migrate my data from my MacBook Air Late 2010. Anyone knows how I could connect them with wires? The 2010 MacBook Air has only two USA slots. Thanks for any help on this issue!

You can connect the USB2 to USB3 backwards compatible.
or USB to Thunderbolt cable
http://store.apple.com/us/mac/mac-accessories/cables#!
or Ethernet to thunderbolt
http://store.apple.com/us/search/thunderbolt#!

MacBook Air 2010 Very Slow (even after clean reinstall)

Hi,
Problem
The performance of my Macbook Air 2010 has slowed to the point where I can hardly complete basic tasks. For comparison, I use a MacBook Air 2013 at work and do not experience the same performance issues, so I believe my expectations are not unreasonably high.
My Question
Can you please advise on what I can do to troubleshoot? I've tried the solutions listed below, all of which have failed.
I'm grateful for any help you can offer.
Problem Description
Switching contexts or tabs, operating within applications (such as Chrome, small Excel spreadsheets, navigating files), and browsing the Internet has become a slow, laggy and crash-filled experience.
When right-clicking an icon and selecting 'Open With', Finder frequently times out or requires time to populate a list of applications.
Machine is slow to the point where, unless a solution presents itself, I'll have to get a new MacBook Air.
What I've Tried
'Religiously' close all applications after use; extremely conscientious of number of applications running and their resource requirements.
Clean reinstall of OS X.
Storing all media on external hard drive to create more storage space.
Clearing cache for all browsers regularly
Always running machine on battery power
Regular reboots
Machine Specs:
MacBook Air 13-inch, Late 2010
OS X Yosemite Version 10.10.2
Processor: 2.13 GHz Intel Core 2 Duo
Memory: 4GB 1067 MHz DDR3
Graphics: NVIDIA GeForce 320M 256 MB
Storage: 87GB free of 250GB

Thanks, dominic23.
Unfortunately, it did not work.
-Tried starting in safe mode, resetting SMC, and repairing disk. Resetting the SMC helped upon reboot, but performance degraded swiftly and back at a low within 30-minutes.
Here is the full EtreCheck report:
EtreCheck version: 2.1.8 (121)
Report generated February 23, 2015 at 12:24:01 AM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Air (13-inch, Late 2010) (Technical Specifications)
    MacBook Air - model: MacBookAir3,2
    1 2.13 GHz Intel Core 2 Duo CPU: 2-core
    4 GB RAM Not upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en0: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 336
Video Information: ℹ️
    NVIDIA GeForce 320M - VRAM: 256 MB
        Color LCD 1440 x 900
System Software: ℹ️
    OS X 10.10.2 (14C109) - Time since boot: 2 days 2:11:3
Disk Information: ℹ️
    APPLE SSD TS256C disk0 : (251 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Untitled (disk0s2) / : 250.14 GB (82.89 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
    Apple Inc. FaceTime Camera (Built-in)
    Apple Internal Memory Card Reader
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
    Anywhere
Kernel Extensions: ℹ️
        /Applications/Karabiner.app
    [loaded]    org.pqrs.driver.Karabiner (10.6.0 - SDK 10.10) [Click for support]
        /Applications/Seil.app
    [loaded]    org.pqrs.driver.Seil (11.0.0 - SDK 10.9) [Click for support]
        /Library/Application Support/VirtualBox
    [loaded]    org.virtualbox.kext.VBoxDrv (4.3.22) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.22) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.22) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxUSB (4.3.22) [Click for support]
Problem System Launch Agents: ℹ️
    [killed]    com.apple.CallHistoryPluginHelper.plist
    [killed]    com.apple.CallHistorySyncHelper.plist
    [killed]    com.apple.coreservices.appleid.authentication.plist
    [killed]    com.apple.telephonyutilities.callservicesd.plist
    4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
    [killed]    com.apple.awdd.plist
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.emond.aslmanager.plist
    [killed]    com.apple.icloud.findmydeviced.plist
    [killed]    com.apple.nehelper.plist
    [killed]    com.apple.periodic-daily.plist
    [killed]    com.apple.softwareupdate_download_service.plist
    [killed]    com.apple.wdhelper.plist
    8 processes killed due to memory pressure
Launch Agents: ℹ️
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [loaded]    org.gpgtools.gpgmail.enable-bundles.plist [Click for support]
    [loaded]    org.gpgtools.gpgmail.patch-uuid-user.plist [Click for support]
    [running]    org.gpgtools.gpgmail.updater.plist [Click for support]
    [loaded]    org.gpgtools.Libmacgpg.xpc.plist [Click for support]
    [loaded]    org.gpgtools.macgpg2.fix.plist [Click for support]
    [running]    org.gpgtools.macgpg2.shutdown-gpg-agent.plist [Click for support]
    [running]    org.gpgtools.macgpg2.updater.plist [Click for support]
    [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.google.keystone.daemon.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    net.sourceforge.MonolingualHelper.plist [Click for support]
    [loaded]    org.gpgtools.gpgmail.patch-uuid.plist [Click for support]
    [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    [not loaded]    org.virtualbox.startup.plist [Click for support]
    [loaded]    org.wireshark.ChmodBPF.plist [Click for support]
User Launch Agents: ℹ️
    [running]    com.spotify.webhelper.plist [Click for support]
    [not loaded]    org.virtualbox.[redacted]oxwebsrv.plist [Click for support]
User Login Items: ℹ️
    Alfred 2    Application Hidden (/opt/homebrew-cask/Caskroom/alfred/2.5.1_308/Alfred 2.app)
    Seil    Application Hidden (/Applications/Seil.app)
    Karabiner    Application Hidden (/Applications/Karabiner.app)
    DoublePane    Application Hidden (/Users/[redacted]/Applications/DoublePane.app)
    HazelHelper    Application Hidden (/Users/[redacted]/Library/PreferencePanes/Hazel.prefPane/Contents/MacOS/HazelH elper.app)
    Keyboard Maestro Engine    Application (/opt/homebrew-cask/Caskroom/keyboard-maestro/latest/Keyboard Maestro.app/Contents/Resources/Keyboard Maestro Engine.app)
    Flickr Uploadr    Application (/Applications/Flickr Uploadr.app)
Internet Plug-ins: ℹ️
    googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
    Picasa: Version: 1.0 - SDK 10.6 [Click for support]
    Dashlane: Version: Dashlane 1.0.0 - SDK 10.10 [Click for support]
3rd Party Preference Panes: ℹ️
    GPGPreferences [Click for support]
    Hazel [Click for support]
    Java [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        10%    WindowServer
         8%    mds
         7%    Alfred 2
         6%    mds_stores
         6%    Finder
Top Processes by Memory: ℹ️
    185 MB    Google Chrome
    166 MB    Google Chrome Helper
    96 MB    Finder
    82 MB    Messages
    47 MB    WindowServer
Virtual Memory Information: ℹ️
    35 MB    Free RAM
    1.32 GB    Active RAM
    1.30 GB    Inactive RAM
    963 MB    Wired RAM
    42.77 GB    Page-ins
    1.12 GB    Page-outs
Diagnostics Information: ℹ️
    Feb 22, 2015, 11:44:56 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-22-234456_[reda cted].crash
    Feb 22, 2015, 05:28:10 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-22-052810_[reda cted].crash
    Feb 20, 2015, 11:49:00 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/CalendarAgent_2015-02-20-23490 0_[redacted].crash
    Feb 20, 2015, 11:26:45 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/soagent_2015-02-20-232645_[red acted].crash
    Feb 20, 2015, 10:12:01 PM    Self test - passed

I have a MacBook Air 2010 I want to reset but don't have USB how can I do this

I Just purchased a MacBook Air 2010 but it did not come with USB drive to reset it can I do it without or where can I get one? It has10.6.8 on it Mac OS X it has old owners stuff on it.

From what little you say, it sounds like the computer's hard drive was partitioned as Master Boot Record and then formatted FAT or NTSF. You'll need to run Disk Utility and delete the partition and then click on the Option's button and select GUID. Then you'll be able to format the drive as HFS+ to install OS X.

Handoff does not work on a 2 1/2 year old MacBook Air

As I do a lots of fieldwork I was looking forward to using the new handoff feature in Yosemite which would allow me to transfer my work from my iPad to my 2 1/2 year old MacBook Air. I have now discovered that my laptop is too old for this feature. Why? This smacks of built-in obsolescence.

This is a user-to-user support forum, so we can't usually explain the "why" of many Apple decisions, although you may get some educated guesses from someone here. You can provide feedback to Apples at https://www.apple.com/feedback/ if you like.
May not help, but my MacBook Air is a mid-2012 model that is supposed to support Handoff but I've yet to get it to work in spite of meticulously following all of the instructions.
Also may not help, but I don't really care if I don't get it to work as all it would seem to do is very slightly reduce the number of steps to open a document on the other device. Without Handoff I can start a document in Pages on my MacBook Air, save to iCloud then go to my iPhone and open Pages and resume editing there. You may already be aware of that -- and you may have more need or use of Handoff than I do -- but thought I would point that out just in case you were thinking Handoff provided more capabilities than it does.

I have a one year old Macbook Air 13. I have a brand new 22" external monitor. When I connect my external monitor it initially provides a nice display - very accurate and no distortions. But, within a few minutes the screen begins a incessant series

I have a one year old Macbook Air 13. I have a brand new 22" external monitor. In turning the Macbook and monitor on, the monitor displays very well, but within a few minutes it begins this incessant blinking (temporary black out of the screen that lasts anywhere from 1-5 seconds). This has been going on for a long time (it also happended with my older monitor which apparantly I threw out when I should have kept it thinking it was the problem). From reading various blogs in the Apple support community, this appears to be a widespread problem, but I don't find a solution, only a lot of speculation. I'm very surprised the Apple folks haven't figured this out. As a new Apple user, heretofor, I have been very impressed with the support and effort to get fixes out to users. This, however, has me frustrated to the point of junking my Mac and going back to a PC. I love the Macbook Air and most of the functionality, but I cannot function without an external monitor. Anybody have any ideas, please help. Frustrated, Jim

Your dsplay is getting extended onto the external monitor. Chcnage the setting to duplicate it or only display on the external monitor and you should be fine,
Let me know if this worked for you.

How do I transfer files from my old macbook air with a broken screen to my new macbook air?

I've got a broken screen on my old macbook air and I can't see ANYTHING AT ALL on it.
Is there a way so I can connect both computers and copy the files from the old broken one to the new one?
I've tried to connect on my tv but I couldn't seen anything at all...

Use Target Disk Mode:
https://support.apple.com/kb/ht1661
Ciao.

What do I need to transfer data from my old MacBook Air to a new MacBook Air

what do I need to transfer files and programs from my old MacBook Air using OSX Lion 10.7.5 to a new MacBook Air?

An external USB drive on which you can install a clone of your old computer's drive. You csn then connect it to your new computer and use Migration Assistant to migrate your data to the new computer. Or you can manually select which of your files you want and copy them to the new computer.

Do all your cases and screen covers for MacBook air 2010-2011 fit the 2012 model

Do all your cases and screen covers for MacBook air 2010-2011 fit the 2012 model

Upon receiving my 2012 MBA, I removed the inCase hard shell from my 2011 model and fitted it to my 2012 unit. The fit is identical. Dimensionally they are the same.
So, if you are asking do all of mine fit? Yes they do.

My Macbook Air behaves strangely with my USB devices.

Hello! My Macbook Air behaves strangely with my USB devices. They appear in the Finder but the icon then quickly disappears, as if the device has never been connected. Sometimes the devices work fine, however. Could you please help me identify the problem?

USB draws power from the MBA, and MBA will shut them down if too much is taken. Try a self-powered (not USB-powered) hub, to see if the AIr acts better. Costs about $25 at BestBuy.
May not tbe the final solution, but no a bad idea anyway.

I have an 8 year old MacBook Air running OS X 10.6.8; can I upgrade to most current operating system or is it maxed out?

I have an 8 year old MacBook Air running OS X 10.6.8. Can it handle an upgrade to Lion and then to Snow Leopard or is hardware incapable. Additionally, I have a 3 year old Mac Mini running same OS X 10.6.8, with new solid state hard drive. Can I upgrade that one?

8 years old? Not likely. The first MBA was released in January 2008. It can be upgraded to Lion although it meets only the minimal specifications to run Lion. Snow Leopard would likely perform better than Lion on that hardware.
Lion System Requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.
An Early 2009 Mac Mini is capable of running Mountain Lion.
Upgrading to Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
If you need to purchase Snow Leopard you can still purchase a copy from Apple's online store's telesales agents.[1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775.] Ask for a Sales Representative.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
If you need to purchase Lion call 1-800-692-7753 or 1-800-676-2775. Ask for a Sales Representative. They will check your Apple ID, and email you a code and instructions. The cost is $29.99 (as it was before) plus tax. It's a download.
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.

Migration from old macbook air to new macbook air...beware

Although spent hours on the phone with Apple and bought necessary cables, they were not able to get migration assistant to work using ethernet.
You can't use firewire as new macbook air doesn't have it. You can use thunderbold as old macbook air doesn't have it.
Finally I was told to use Time Machine. After connecting old macbook air backup to new macbook air and using migration assistant, I got a message saying (essentially) 'you can use this from an old mac'. Spent more time on the phone with Senior tech support. They had no clue.
Finally called the store. Genius said, you can't migrate from old macbook air with Snow Leopard to new macbook air with Lion. You must upgrade old macbook air to Lion first.
GEEZ, do you think someone at tech support might have mentioned that DAYS ago?

Tvlguy wrote:
Finally called the store. Genius said, you can't migrate from old macbook air with Snow Leopard to new macbook air with Lion. You must upgrade old macbook air to Lion first.
That is bad info.
The MBA that I am using right now used a TM backup from my old MBP, which was running Snow Leopard. Absolutely no problems using Setup Assistant to import all the apps, data, user settings. The session performed flawlessly, and took about an hour to move everything.
If at all possible, use Setup Assitant, rather than Migration Assistant. The transition will be seamless.

HT5622 I just upgraded to a new MacBook and my wife is inheriting my old MacBook Air. How can I change the her MacBook Air to now be fundamentally hers? That is, so the House Icon under Users folder is her name and not mine? Also the default AppleID for p

I just upgraded to a new MacBook and my wife is inheriting my old MacBook Air. How can I change the her MacBook Air to now be fundamentally hers? That is, so the House Icon under Users folder is her name and not mine? Also the default AppleID for purchase stubbernly remains my own.

You do not mention it, but I will assume you are running OS 10.9.1.
Go to: Apple menu / System Preferences / Users & Groups. Click the padlock and enter your password.
Click the + (plus sign) and set up a new account for your wife. You have to enter a bunch of info. And then create the correct Login Options. Automatic login does not require a password from the selected user.
When that is done, verify the account works by restarting the computer and login as your wife.
Make sure that any applications in your own Users folder that will be needed are moved to the Applications folder in your wife's Users folder.
Now go back to Users and Groups, click the padlock and authenticate, select your own account, and hit the - (minus sign). This step cannot be reversed, so you might want to wait a few days before doing it.
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Migration from old macbook air

I have just brought an iMac and wanted to move all the documents from my old macbook air onto the iMac to free some space from the air. I have used the migration assist to transfer the documents across however it has deleted all my new iMac settings. Will I have lost new software and apps etc that came with the new iMac? Is there a way I can just have the documents from the macbook air without all the settings and old things that were on the macbook air? I want to restore all the settings I had before the migration on the iMac but keep the documents - please help!!! Worried I have ruined my new iMac!
Thanks
Hannah

Start over, booting into Internet Recovery mode, wipe the HD, reinstall the OS, and, on first boot, follow the steps in Pondini's Setup New Mac guide to migrate your stuff from the MBA.
27" i7 iMac (Mid 2011) refurb, OS X Mavericks (10.9.4), ML & SL, G4 450 MP w/Leopard, 9.2.2

I am giving my old MacBook Air to my granddaughter. What is the most efficient way to erase all the data on it?

I am giving my old MacBook Air to my granddaughter. What is the most efficient way to erase the data?

You have two options.....
One is to do a clean reinstall of your OS - if you still have the USB installer that came with your Macbook Air...
The second option is to create a new user (your granddaugher's name).....Deauthorize your Macbook Air from your Itunes and Appstore.....
Restart your Macbook after you've created your granddaughter's user name, login under your granddaughter's username and delete your username.
Search your Macbook for your old files and delete them.....
Good luck...

My 1week old macbook air 2010 strange LCD fault

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