My 6500a printer prints my email address page without the printer code. HELP!!
Can anyone tell me why the page prints without the printer code
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View Solution.
Hi Kurtdew,
The ePrint code may not be present on the ePrint information page if you are low or out of cyan ink. The printer code prints out in blue.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.
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Welcome to the HP Support Forums. I gather that you would like to learn how to change the print settings when sending an email to print on your Officejet Pro 8630 printer.
To better assist you, would you please supply some additional information:
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How can I print a Safari page without the links being printed and cover other text?
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Am using a MAC desktop and a Cannon PIXMA MX922 printer.
I need to print this form now that it is filled out? What can I do?Hello PW, I am having this problem and all suggestions haven't worked yet. Where is the Preferences|Documents you are referring to? I am on a PC and using Windows.
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Each time I print, a data page of the print job is printed out.
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Hello john42gd,
Thank you for using Apple Support Communities.
For more information, take a look at:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
Reset the printing system, then add the printer again.
If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
Contact the printer vendor or visit their website for further assistance.
OS X Mavericks: Change or update printer software
http://support.apple.com/kb/PH13761
Have a nice day,
Mario -
Hello,
I have searched these forums but have not found a solution to my problem.
I recently purchased an IOGear USB Print Server (print server only, not USB device server). I was having issues installing and followed a Microsoft support document to try and resolve the issue. It had me remove some entries from the registry.
Hours later, I was able to get the printer installed and working, but I do not know if it was a result of the registry tweak. But now that it has been installed, I cannot get anything to print from Acrobat Reader (I have tried 7.0 and 8.1.1). I get the following error message:
"Before you can perform print-related tasks such as page setup or printing a document, you need to install a printer."
Is there something I should check in the registry to make sure that it will work? I do know for sure that it was working when it was just the printer and drivers installed, it only happened after running the print server setup. I have already tried removing the printers and drivers from the system.
Thanks,
BradenI have a problem similar to those posted here, with one difference. With my printers newly installed, regardless of which one is selected as the default, when I try to print from Adobe Reader I receive the error message we're talking about : "Before you can perform a print related task...."
Here's the fun part.
If I click OK on the message, ALL MY PRINTERS GET DELETED and, I get the windows message that "Spooler subsystem app has encountered a problem and needs to close"! If instead of clicking OK I switch to Task Manager and end Adobe, I'm fine and can print from other programs.
I can "reset" the problem by deleting the files in C:\Windows\System32\Spool\Printers and C:\Windows\System32\Spool\Drivers\w32x86, restarting the machine, and deleting then reinstalling the printers (which show up again after the restart).
BUT, if I try to print from Adobe Reader again, I get the same cycle of problems.
I am running Windows Vista and Adobe Reader 8.1 -
Hi,
I got the next error message for a pdf document: “Before you can perform print-related tasks such as page setup or printing a document, you need to install a printer"
Info:
- version: 10.1.3
- Default printer: Epson SX110 Series
- Document: Security properties: Printing allowed - all other security properties: not allowed
- Same document without security, does print without any problems.
thanks for quick solutionHi,
My printer is correctly installed. I can print other pdf documents without any problem (even the same document if the security settings are not set).
best regards
Alec -
HT5312 how do i get to the rescue email address page?
My young son cannot remember his security answers and I do not understand how to get to the rescue email address page. please help
You need to ask Apple to reset the security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98618) -
My Printer: HP Photosmart C309a
My Laptop: HP G71 series
Operating System: Windows 7 (64 bit) but runs a lot of stuff on 32 bit
Problem: I print ONE copy of a multiple page document in Adobe Reader 9. I select even pages only (after which I would reinsert the pages and tell it to print odd pages only, to get the other side). The printer makes a sound indicating the job is finished, I remove my pages to collate them, and then the printer continues to print the job again without so much as a keystroke.
Naturally, you find the printer in the devices on the control panel, click "see what's printing" and highlight the job and cancel it.
Then somehow it turns off my print spooler.
I have tried everything suggested on other forums, like
restart the laptop/restart the printer
going to c\windows\system32\spool\printers and deleting whatever is hung up in there (usually a shockwave file).
Going to Services\print spooler \properties and making sure the settings are set to automatic
Uninstall\reinstall latest driver and software
Switching from Adobe Reader 10 to Adobe Reader 9
Use System Restore to try to reset the system to a previous state.
Run Trend Micro to check for viruses and spyware--nothing shows up.
I am positive the pdf doc is NOT the problem, because I can print it on my husband's laptop multiple times over with no problems.
Does anyone have this problem as well? Has anyone found a genuine solution other than manually canceling print jobs in queue and constantly restarting the print spooler?
Thanks in advance for any suggestions.
--HollyHi,
I believe your printer is wirelessly connected to your computer, right?!
What's the current printer software version installed in your laptop computer?!
to see: click start>control panel>uninstall a program under Programs then it will tell you the software version like HP Photosmart c309a v13 or v14.
If the software version is v13, click here to download and install the current software.
IF all things still fail, try to use the workaround provided by HP in this link. It says:
Workaround
Your HP printing product can operate sufficiently using an alternate print driver, although there might be some limitations. For instance, some buttons on the product control panel might not function, but the product prints normally from the computer. If the solutions in this document do not solve the issue, download and install an alternate print driver.
Follow these steps to install the HP Deskjet 990C print driver.
NOTE: These steps install the new print driver using the same port that the product already uses. The product functions normally with multiple drivers on the same port.
Find the port that the product already uses.
Click the Windows icon ( ), and then click Control Panel . The Control Panel opens in a new window.
Click Hardware and Sounds .
Click Printers . The Printers folder opens.
Right-click the product icon ( ), and then click Properties . The Propertieswindow opens.
Click the Ports tab. A window opens with a list of ports. The port for the product has a checkmark or a highlight.
Note the name of the port indicated for the product.
Close the Properties window, and then continue with the next steps.
Click Add a Printer in the menu bar at the top of the Printers window. The Windows Add Printer Wizard opens.
Click Add a local printer .
Select Use an existing Port .
Click the drop-down menu next to Use an existing Port , and then select the port that you noted earlier in these steps.
Click Next .
In the Manufacturer pane, click HP .
In the Printers pane, click HP Deskjet 990c , and then click Next . (IF YOU CANT FIND DESKJET 990C, JUST CLICK WINDOWS UPDATE WITHIN THIS WINDOW. THEN FIND DESKJET 990C and then click next)
Type a name for the new printer in the Printer name box, or keep the default name.
Select Set as the default printer , and then click Next . A window opens with a progress bar as the printer installs. Then a new window opens.
Click Do not share this printer , and then click Next .
If you want to print a test page, click the Print test page button.
Click Finish to complete the driver installation.
Try printing again, but select HP Deskjet 990c from the Print dialog box.
If this solves the issue, follow these steps to use the HP Deskjet 990c print driver whenever you send print jobs to the product.
In the program you are using, select the option to print. The Print dialog box opens.
Click the Name drop-down menu, and then select HP Deskjet 990c .
Change print settings as desired in the Paper size , Quality , and Paper type drop-down menus.
Select the Print range and Copies options as desired.
Click OK . The product prints the file.
Kiko -
I use a couple of calendars in lightning; two of them have different email addresses associated in the calendars property page;
when i create a new event in one of those and try to invite attendees, the first member of the event is usually the email address associated with the calendar the event is created in.
with one of my calendars this works fine; and when i change the email address associated to that calender the organiser of events changes accordingly.
with the other one it does not. instead it shows an email address that i do not have configured in any of my email accounts nor have in any of my address books (but it is in fact setup as alias of the correct email address on the mail server, but how would thunderbird find that out?). when i change the associated email address to that calender the organiser of events is not affected, it still shows the wrong email address.
i have tried searching for the email address and significant parts of it in the thunderbird profile directory, to no avail.I use a couple of calendars in lightning; two of them have different email addresses associated in the calendars property page;
when i create a new event in one of those and try to invite attendees, the first member of the event is usually the email address associated with the calendar the event is created in.
with one of my calendars this works fine; and when i change the email address associated to that calender the organiser of events changes accordingly.
with the other one it does not. instead it shows an email address that i do not have configured in any of my email accounts nor have in any of my address books (but it is in fact setup as alias of the correct email address on the mail server, but how would thunderbird find that out?). when i change the associated email address to that calender the organiser of events is not affected, it still shows the wrong email address.
i have tried searching for the email address and significant parts of it in the thunderbird profile directory, to no avail. -
I cannot connect to the internet after switching providers. I've changed the email address associated with the new account but am sure there is something else I need to change. I have also changed the apple information as well including user name and password. Can anyone help me? (This is an ipad question).
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
iOS: Changing the signed-in iTunes Store Apple ID Account
http://support.apple.com/kb/ht1311
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
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http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
What if i forgot the rescue email address ? And the security questions ... I only have This sonnet seems to be about the author’s attempts to immortalize his wife or the love of his life. Access to my apple id email . I think someone changed them .
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
The security questions and rescue email address is there for account security. If you don't have a rescue email address then contact iTunes Support using the link on the HT5312 page that you posted from.
When they've been reset you can then either a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570
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