My Blackberry keeps freezing on the loading page!

Two days ago my blackberry froze on the start up loading page and the bar is frozen half way through, i have tried taking the battery out many times and even tried someone elses battery and nothing is working? 

One thing to try is to reboot the phone in safe mode.  Remove the battery, then reinsert it and press the back button for ~30 seconds (or if you want to be thorough, until the phone reboots).  This will allow you to delete any apps that might be causing the problem for you.  If that doesn't work, you may need to reload the software on the device, but if that's the case, your data may be lost unless you had a recent backup or used an app like BlackBerry Protect to backup your data.
To reload the OS, use the instructions in the following link:
http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...
If your computer cannot see your phone in step 2, unplug the phone and remove the battery, then plug it in again.  As soon as your PIN pops up on the screen, click Next.  If you miss it, don't worry, just unplug the phone and plug it back into your computer.  Once you're able to continue with reloading the OS, you can reinsert the battery and proceed with the installation.
Hopefully this will help you get back up and running!
If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
If your issue is resolved, don't forget to click the Solution button on the resolution!

Similar Messages

  • Number of tabs open in Firefox 4 and for no reason the loaded page will disappear and I have a blank page defaulting to Bing, I cannot find Bing in any of the settings and this blanking out is frustrating.

    Upgraded to Firefox 4, and have a number of tabs open, and for no reason a tab will clear the loaded page and default to a bing search page, when I check extensions and addons there is no sign of bing so havent a clue how it is doing this
    I dont know whether this is related but since upgrading to version 4 everyso often the page will go into a loop if you are trying to refresh the page and the anticlockwise comfort bar will keep spinning

    Problem involving videos played from the YouTube site is much less noticeable after upgrading from FF 4.0b8 to 4.0b9, but still occurs with embedded YouTube videos, where blacking out of other portions of the window still happens.

  • In Pages 5.2.2: How do you go from 1 column to 2 and keep them on the same page?

    In Pages 5.2.2: How do you go from 1 column to 2 and keep them on the same page?

    Sorry, I tried to say your answer solved my question, but I guess I told it that my response to you solved it. Now that I liked it, the solved option doesn't appear.

  • Ipad 2 won't let me hit the back button...to move out of a program. it keeps freezing on the current application. I have tried restarting several times and the same thing keeps happening.My button is not working!! HELP!!!

    My new IPAD 2.0 keeps freezing on the current application. When I hit the button on the IPAD it does not go back to the icon "desktop"....I have restarted several times and reset my settings and it is still happening. HELP.

    You'll have more success getting an answer to your questions, if you post them in the appropriate discussion board....
    https://discussions.apple.com/community/ipod/ipod_touch

  • How do I fix my phone it keeps freezing on the pass code and when I turn it on or off it still does it and the home button reset didn't work

    How do I fix my iPhone it keeps freezing on the pass code and the home button reset does not work

    error 3194
    I can't update my phone and I AM using the latest update of Itunes AND have restarted computer and followed everything.  I'm to the point of booking an app't with the genius bar because I'm finding apples instructions and this latest update to be a complete waste of time.

  • I turned my iphone5 off now it won't turn back on, it keeps giving me the loading sign then will turn on then the screen goes blue and turns off again and it repeats that! What should I do?

    I turned my iPhone off because it was being slow. I went to turn it back on and it WON'T turn back on. It will do the loading to turn back on then show me the apple that its back on then the screen turns blue then turns off and goes to the loading page. What should I do? It's been like this for a hour now..

    Try these steps: http://support.apple.com/kb/ts3281

  • Adobe story is not loading. Once the program has accepted my password, it get stuck on the "loading" page.

    Help! I cannot access anything in adobe story. It is perpetually stuck on the loading page. I tried deleting my history and using a private browser page. Nothing is working.

    Hi,
    This may be an issue with the Flash Player or the Browser. First try updating to the latest version of flash player. You can install the latest one from here: Adobe Flash Player Install for all versions<https://get.adobe.com/flashplayer>. Then try to login again. ?Can you also try a different Browser to see if that is the issue?
    Thanks!

  • My iPod keeps freezing during the middle of songs etc.?

    My iPod keeps freezing in the middle of songs and even when i plug it into the computer to charge. I've tried to restore it but iTunes rejects it, saying that it has an error. what can I do?

    I have an Ipod touch.  Recently it has started stopping in the middle of the songs.  Sometimes it stops completely and sometimes it goes to the next song.
    All the songs is it stopping on are recent purchases from Itunes.  A couple of the songs stopped midway while playing them on Itunes.  I did unsync the new songs and then added them again.
    I tried the reset mentioned above, but it didn't help. 
    I have over 3000 songs, I'd like to avoid unsyncing and resyncing if at all possible.
    the restore to factory defaults removes all the updates, doesn't it?
    I'd appreciate any help.

  • Stuck on the loading page for 5 hours

    My Macbook Pro is stuck on the loading page since 4 this afternoon and nothings has change since tthen, I try to close it, reopen it and nothing happen, I even  try to plug it and nothings happens, I don't know what to do. If someone can help me that would be really nice.

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
         a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.   
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • I have an imac g4 purchased Dec 2003 runnung OS 10.5.8.  It runs fine with airport off, but when I turn airport on it freezes with the black page,  "restart by holding power key . . ."  I swapped the airport extreme card with the one in my ibook G4 (purch

    i have an imac g4 purchased Dec 2003 runnung OS 10.5.8.  It runs fine with airport off, but when I turn airport on it freezes with the black page,  "restart by holding power key . . ."  I swapped the airport extreme card with the one in my ibook G4 (purchased same date and running same OS).  No change in operation.
    I am running wifi from verizon.  Recently changed from mifi2200 to jetpak 4620 in a 3G location.  Ibook running fine, desktop freezes.  If I can boot desktop in safe mode and get airport turned off in time. then I can reboot regularly and imac runs flawlessly with no wireless.Have run disk utilities and TechTool Pro rebuild etc, but nothing has worked.  How do I fine the culprit?

    the power logix thing was really sad. apple changed so much after 10.4.8 that there wasn't a viable way to patch the software.
    That statement is precisely why I don't believe in blindly updating the OS, especially in a non-standard machine.
    We can't expect third parties to support us forever, and it is shameful to break something that works fine, except that we updated the OS....
    I think that any upgrade or modification to a machine or the OS greatly increases the risk of trouble or incompatibility with current configuration and "new" system files.
    After all, the component or software could only be tested as far as the current OS version when the component or software was released.
    Beyond that, we are all "beta testing".
    Following a beta tester protocol, and applying updates to a cloned system drive first, is a prudent way to approach updates, and not only for older, heavily modified machines.
    After 10.4.8 and moreso with Leopard, the focus is primarily on Intel architecture, not PPC architecture.
    Like it or not, we are all updating to the abyss of the extinction of our machines, unless we can be satisfied with the last stable version of OS that works well with our hardware and software.
    I wish they would include the latest pkgs at least with software update.
    Yes, having individual packages, rather than lump "OS X 10.x.x" updates would be nice.
    This way, one could update as one sees fit. That is to say, for example, fix the Quicktime, but leave my Network alone, etc., etc.
    In all fairness, Apple does provide for some breakdown of updates, but I believe there is much room for improvement, especially, as you point out, with regard to the core services portion of the OS.
    Until then, I'll leave Software Update disabled.......

  • My iphone keeps flickering on the load up screen and my screen goes from blue to black and keeps flickering any solutions?

    as i said my iphone keeps flickering on the load up screen the apple logo goes back and forth and the screen changes colour from black to blue, help!?

    You don't say which year it is, but if it's a 13" you're not having a common GPU that some 2010 and 2011 15" models are having.
    Since reinstalling the OS didn't help, I'm afraid that the only real choice you have is to take the machine to your local Apple Store or an AASP and have them run diagnostics on the machine. It's likely a screen problem, rather than a logic board problem (although that's always a possibility).
    The testing is free as if the estimate for repair. There's really nothing else you can do yourself at this point.
    Sorry,
    Clinton

  • I have a 2007 macbook that is stuck on the loading page and after a while it shuts down by itself. I don't know what to do anymore please help!!!

    I have a 2007 macbook that is stuck on the loading page and after a while it shuts down by itself. I don't know what to do anymore please help!!!

    Hello Sebas4224
    Start with the article below to troubleshoot issues with your MacBook starting up and staying on. Let me know how it goes in case it does not help and I or others can assist you further.
    Mac OS X: Gray screen appears during startup
    http://support.apple.com/kb/TS2570
    Regards,
    -Norm G.

  • After the most recent Thunderbolt update my 2011 iMac keeps hung in the loading screen!

    After the most recent Thunderbolt update my 2011 iMac keeps hung in the loading screen! I've tried restarting it a few times without success. Any help? Thanks!

    I had the same problem. Try this. Launch FaceTime. Click the toggle to turn it off; or Command-K. Quit. Do a restart, you shouldn't get the popup. You could then turn FaceTime back on if you wish. Either way, the popup should be gone from then on.

  • TS3681 I have tried restoring my I-phone at least a dozen time and it keeps freezing at the Restoring Iphone Firmware step.. It has now discovers IOS7.1 so I thought it would pregress right through but stuck for 4 hours on restoring Iphone firmware?

    I have tried restoring my I-phone at least a dozen time and it keeps freezing at the Restoring Iphone Firmware step.. I had not been using this phone since October as I updated to the 5c and have had my kids using this for games.. About a month ago I thought it would be useful to update the IOS after I had updates the 5c but this crashed and it has not worked since..
    I have reinstalled Itunes - I have just updated again now that IOS7.1 has come thought and I though I may be there as each step of the restore seemed to be working and the line under the apple logo was progressing. However it has now has now been stuck for 4 hours on restoring Iphone firmware?

    After 4 hours of frozen screen is came up with an error message - Error (3)...Any solutions??

  • OS is loaded and running but screen freezes on the loading screen

    My laptop is freezeing on the loading screen but the os is loaded and running. I know this because i was able to use command keys to open itunes and play music. At first i thought it was the hard drive so i replaced it and i am still having the same problems. I'm stumped, can anyone help me?
    Some one please help?

    "The gray boot screen with the apple and the loading ring."
    "i was able to use command keys to open itunes and play music."
    You could do that from the "gray boot screen?" Didn't know that was even possible!
    Disconnect all devices from your computer and do the following:
    Boot up from your install DVD and run *"Repair Disk"* from the Utility menu. If you are able to reach the desktop after doing the above, repair permissions and restart your computer afterwards.
    !http://i50.tinypic.com/izvwo1.gif!

Maybe you are looking for

  • Lost printing from iPad with B210a

    Lost iPad printing capability on B210a after cartridge change; worked perfectly before.  Using airport router tied to a Zytel router, iPad Bluetooth disabled. No problem with IMac printing over same wireless network immediately following failed iPad

  • Facebook forms and action links like "untag" do not work in 3.6.8

    I upgraded to 3.6.8 last night, and now nothing on Facebook will work. If I try to post a status update or something on a friend's wall, the form doesn't automatically expand upon clicking in the box, and the submit button doesn't work. Also, when I

  • Help with Color Settings/Profiles...White's look 'yellow' when exported to PowerPoint as a .png

    I am running into this odd occurence and can't seem to figure it out. First - I am not an expert in the Color settings/Profiles topic but I am thinking there is an issue here. When I look at this image "McCroreyDigitalLogo.png" in Photoshop the 'whit

  • BAPI for sales information

    Hi all, Please suggest me a BAPI for getting sales related data into SAP. It must have: 1)Billing details (ex, receipt no, cashier no, name etc...) 2)Shop details (ex. shop no, location etc...) 3)Payment details(ex.total amt, vat amt, cash, credit ca

  • Problems with embedding swfs into Director 11.5

    Hello everyone, I am hoping someone can help me and please bear with me - I don't know a lot about director - I can do some Lingo and get around in the program to make things work. Right now I am working on an interactive presentation where the user