My camera is no longer working on my new HTC One M8. I have searched for tips in trouble shooting, but no luck. It's almost like the lens isn't working. Did I set something incorrectly? Any ideas how to correct this?

I also noticed when I tried using my Flashlight app I get a message that says another app is using your LED. Is this all inter-related? How can I find out what other app is using my LED?

Thanks for getting in touch! It’s so frustrating to have a new phone and not be able to use one of the most important features.
When I try to turn the camera on, the screen goes black for a couple seconds, almost like the camera is turning on, but there’s something blocking the lens. Then the camera just turns off, and the screen goes back to my home screen.
I have tried uninstalling the Flashlight app, but that did not resolve the issue.
One other thing I have noticed in recent days is my battery is draining really fast. I can’t even get through the day without charging my phone. That was not the case a week ago. In fact, that was one of the best things about this new phone. It could go all day, and the battery not need recharging. Could there be an app running that is zapping all my battery power and using that LED???
MayGirl8286

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