My child accidentally rented a movie on Apple TV. Is there a way to refund the rental if we don't watch it? How can I prevent this from happening? Is there a way to password protect future purchases?
My child accidentally rented a movie on Apple TV. Is there a way to refund the rental if we don't watch it?
How can I prevent this from happening? Is there a way to password protect future purchases?
Did you try Parental Controls?
Apple TV: Understanding Restrictions (parental controls) - Apple Support
See if that does the trick: I think there's a way for you to request a password for purchases, but still be logged in.
Similar Messages
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probably asked and answered a million times but laptop died and my boyfriend and i are now sharing a computer when i went to back up my contacts i ended up with all of his? Is there a way to get them off without deleting each one? Also how do i prevent this from happening again? can someone direct me to some info on multiple phones on one itunes i am lost.
Hey there 79usma79!
I have a couple of articles for you that can help you troubleshoot the issues you are seeing with iTunes on Windows XP. The first is a general troubleshooting article, which can be found right here:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
This article can help you find out if there are any conflicts between your copy of Windows XP and iTunes, and can tell you what to do if there are. Before going down the troubleshooting route though, you should take a look at this article, which can help you back up your entire iTunes library to an external hard drive, so if this issue is recurring, you will be able to restore from that backup and will not have to worry about losing your playlists or music again:
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/HT1751
Thanks for using the Apple Support Communities!
Cheers,
Braden -
Everytime I plug my phone into to sync, Itunes starts downloading the same rented movie over and over. I go in and delte it from my library but it does it again. How can I stop this from happening?
The sort fields should generally be empty unless you've putting in custom values to sort solo artists by their surnames. You can apply common changes to thousands of tracks at once, just don't apply the wrong change because there is no undo.
It is a good idea to backup before undertaking large scale changes. See this backup tip for a suggested approach.
tt2
Message was edited by: turingtest2 -
I just purchased my MacBook Pro in February of this year, I visit a celebrity blog website quite often using my Mac and I've noticed that once I am on that page it refreshes on its on and it'll open up a new window advertising Japanese dating. Is there a way I can prevent this from happening? My Mac is technically brand new, I am just begining to put use to it.
Most browser have a addblocker or addblocker plus.
Safari>Extensons
Firefox is a add-on. Firefox>Tools>Add-On -
I want to update my Ipod Touch 4th Generation with the 5.0 version, but it says, "Updating it to iOS 5 will delete all of the media, including Itunes store purchases, on your Ipod Touch. To preserve this content, apply this update on the computer where you sync music, videos, and pictures." How do I prevent this from erasing everything on my Ipod?
You don't prevent this from happening. This is the way it is.
Everything should be on your computer. Is it not?
You should never update without making sure that everything is on your computer and backed up. -
My wife and I have iPhones and I am receiving her text messages. Is this an Apple ID issue? How do I stop this from occurring?
Settings / Messages
on setting Send &Receive, deselect the other spouses email address.
You are sharing ring the same AppleID which is designed for 1 person. -
How do I stop my family get my backed up into and viseverse. We all share the same apple Id. My email is an iCloud acc. My wife us our primary email acc.
Looks like it is time for the young birds to leave the nest just a little.
Family Sharing - Apple Support
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I am having an issue with duplicate Libraries showing up in my Home Sharing "Home Videos". It happens when I import home videos into iTunes and change the names of the files. How do I avoid this from happening and delete the duplicate libraries?
The sort fields should generally be empty unless you've putting in custom values to sort solo artists by their surnames. You can apply common changes to thousands of tracks at once, just don't apply the wrong change because there is no undo.
It is a good idea to backup before undertaking large scale changes. See this backup tip for a suggested approach.
tt2
Message was edited by: turingtest2 -
so how can i prevent sharing the same everything automatically?
That's happening for two reasons: 1. Everyone shares the same iTunes account(OK, & permitted), 2. The other devices have this setting on: Settings>Store>Automatic Downloads>Music/Apps>On. Also, in iTunes, with the various devices connected, under the Apps Tab, make sure there is no check in the box labeled "Automatically Sync New Apps". That should put an end to this.
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If I rent a movie & decide to buy it later... Will the rental cost be deducted from the movie purchase cost? (E.g. $19.99 - $2.99)
No, you will be charged the full price, there is no discount for having previously rented it.
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my laptop has been stolen (the Batserds) now is windows protected by password but if they get inside and use firefox with sync they could come a long way. How can i stop that from happening. Can I block that laptop from syncing? thx Rick
* https://support.mozilla.com/kb/ive-lost-my-phone-how-do-i-deactivate-sync
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I have an Iphone 4s. I noticed today that someone has been downloading music using my apple id and password. No one knows my id or password. Not even my children. How can I stop them from using it? How can I keep it from happening again?
Changing your password should be sufficient, that should be required to be entered to download anything from the store.
In case it's the new U2 album that you are referring to, then that was given to free to everyone last month - you can remove the album if you don't want it on your account : http://itunes.com/soi-remove
If not, and if you've been charged, then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have changed my Apple ID from an old email to a new one. But It keeps coming up with my old email and asking for my old password. How do i stop this from happening and get it onto my new one? Its on my Ipad and iphone 5, please help as its doing my head it
How do you update it? Basically what has happened my password was disabled for "security reasons" on sunday (21/10/12), so i tried to reset it, but for some reason i couldnt get into my old email (probably because i havent used it for 2 years), so i read on here i could swap it to a new email that i currently use (which is what i have done) ive swapped everythin over to it (facetime, iCloud etc) but keeps coming up with old email and asking for password
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hello, I'm using the same apple id on my Ipad and Iphone, and anything i do and my ipad reflects on my iphone. if i download an app on my iphone it also downloads on my ipad. Can i stop this from happening. i need help. thank you.
Yes, under the Settings for the store, you can turn off the auto download for purchases, that way if you purchase an app on another device it will not automatically download on that device. You would need to do this on both your iPad and iPhone.
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I am sharing a apple id acount with my family but when I synced my iphone to the computer it erased all of my imformation and put the other phone's imformation on it. I was wondering how I can prevent this from happening?
If the ringtones are on the old device just plug it in and do a transfer of purchases then they will be on the computer to sync to the new device.
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