My computer backed up my iPhone before I updated my IOS, now itunes crashes everytime I restore! I need my Contact information!
My computer backed up my iPhone before I updated my IOS, now itunes crashes everytime I restore! How can I get my contact information back?
When does iTunes crash?
When you connect to the computer?
When you click on the restore button?
At sometime during the restore?
Does it crash or does just iTunes freeze?
Maybe here:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
Similar Messages
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When iOS 6.0 updating my iPhone and connecting my iPhone to iTunes the only option I have, is to restore my iPhone. But ufortunately, I did not back up my iPhone before the updating. Is there any way I can avoid the restoring process?
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
Restore from Backup
http://support.apple.com/kb/ht1766 -
When performing the new iPhone(IOS6) update I received an error message - iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes. Will I lose everything if it goes back to factory settings. Right now my phone wont do anything. It is just showing a cable, an arrow and the iTunes logo.
If you restore from backup.
You should have made sure that everything was on your computer bef ore updating anyway. Did you fail to do that?
All pics taken with iphone should be imported to your computer regularly as you would with any digital camera, most especially before any update/restore/etc. Did you fail to do that? -
I have updated my iPhone 3Gs to the latest software in an attempt to iron out a problem with a new telephone network provider (Tmobile). I had backed up my phone before I did this. Now I have lost my music and apps. I can't sync the phone with my Mac, I can't re-download from iTunes as the phone says I don't have any music or apps available to re-download although it all shows up on my Mac. The music and app content cannot be restored when I try to restore the phone from the back up I madeon my Mac. Help!
Working on that now. I'm just getting frustrated that everytime I run updates for the phone I end up with tech problems that I have to spend time solving as opposed to updates that actually improve my usage. Now I will once again get to spend hours reloading my phone all for updates that didn't affect my usage in the first place.
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I have an IPhone 4 with software version 4.3.5 (8L1) installed on it. On my windows XP computer I updated I Tunes to 10.4.0.80 and since then my I Tunes quits while synchronizing with my IPhone. before i updated I Tunes everythings was running well. Can someone help me?
When you watch the progress bar trying to sync, can you see at what step the sync is stopped?
If it does not get beyond step one (backup) delete the latest backup in the list in iTunes/Edit/Preferences/Devices and try again after that. To be on the safe side, copy the backup folder to a safe place before you start. It is located here:
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\ -
Forget iPhone password, when connect to computer "iTunes could not connect to the iPhone because it is locked with a pass code. You must enter pass code on the iPhone before it can be used with iTunes."
You have to restore it using a computer with iTunes per the knowledge base article above.
With iOS 7, if you have Find My Phone turned on you can login to iCloud from a computer and send an erase signal to the iPhone to clear it...that will erase all content and settings. -
I tried to backup my iphone to itunes and then got a message "Itunes has detetected an Iphone in recovery mode. you must restore tghis Iphone before it can be used with Itunes." Does this mean I've lost everything on my Iphone & have to restore to it's original settings?
Is the device actually in recovery mode? What is showing on the display?
If it's the "Connect to iTunes" screen, then the information is already lost.
If you've forced the device in DFU mode... reboot it and simply sync with the computer. -
I have not backed up my computer using Time Machine since before I updated to Mavericks. It has been "preparing backup" for a half hour at least and shows no indication of how long this may take. Is something wrong?
No. TM has to look through your entire drive contents and copy them all. This will take some time.
Once the first backup is made, then subsequent backup will be much quicker, depending on how much data has changed since the last one. -
Lost all my iphone songs while updating to ios 7. how do I get them back?
I lost all my iphone songs while updating to ios 7. how do I get them back?
Restore the backup you surely made before you updated, as anyone would do before updating any computing device:
iOS: Back up and restore your iOS device with iCloud or iTunes -
I Backed up my iphone at a Internet cafe and now I have some one else's details on my iphone how can I get my details back
Restore the phone on your computer from your own backup. Or, erase all contents and settings and set up your phone from your recent iCloud backup if you made one.
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Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??
Hello HaithamOkeely,
We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen -
I have an iphone 4S, recently updated to IOS 7.0.2. Tried syncing with my Mac but window pops up saying iphone requires itunes version 11.1 or later. Tried updateing itunes but it says it's up to date. Tried disconnecting, switching both phone and mac off and back on, no change. Any ideas?
bristles wrote:
... the version I'm on is 10.5.8.
If possible... you need to Upgrade to Snow Leopard = OS X 10.6.x (which will Run iTunes Version 11)
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
Be sure to make a Backup of your Current System Before Upgrading...
NOTE:
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com
The above site also has videos on how to Install RAM should you need it... -
when I power on it shows go itune logo starts. Then I tried to download restore and update it shows Tunes has detected an iphone in recovery mode. You must restore this iPhone before it can be used with iTunes. iphone could not be restored. Then an unknown error occuired(1604) shows.an unknown error occuired(1604). Please help me and how can I restore the phone OS. Regards
It also happened to me. What I did was to put my USB connector at the back of my PC (the main USB port) then I open my iTunes again and Viola, it solves my problem.
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usually i back my IPhone with ICloud, after installing IOS 5 it asked me to restore from ITunes what i have to do to restore all my contact, applications and others?
If your iPhone does not search for a wi-fi connection before you are asked whether you want to set it up as new phone or restore a backup from iTunes, then I guess you have the same issue as highlighted in this thread:
https://discussions.apple.com/message/19638850?ac_cid=tw123456#19638850
iCloud back ups can only be accessed via wi-fi that's why you are not granted this option, I have the exact same issue. -
i tried to update mavericks 10.9 to os x yosemite but unfortunately it is was unsuccesfull. it was no any back up before i update. so, here now is the problem i try to install back the mavericks but the computer say "it could not find installation information of this machine or the request timed out"
what should i do?
pls help me.
os x mavericks 10.9 macbook airTry re-indexing Spotlight.
Spotlight – Re-index
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