My computer reboots when i try to open itunes,i tried to uninstall and reinstallitunes but when i try to do either my computer reboots also.
when i try to open itunes my computer reboots. i have tried to uninstall and reinstall itunes but when i tried either my computer also rebooted.
Are you getting any sort of blue screen when the PC restarts? If so, what numerical and textual codes are you getting for it?
(For example: STOP 0x00000023 FAT_FILE_SYSTEM)
If the blue screen also mentions a specific file, let us know what the file is called. (Precise spelling please. Include filename extensions like .sys or .dll ... for example, "atiduag.dll".)
Similar Messages
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itunes had a upgrade and it said it failed and i have tryed to uninstall and then reinstall , i havve run a reoair program and nothing seems to work. any ideas
Hi Brett 949,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari -
When I try to open itunes, 'my documents' comes up- and nothing else!
Whenever I try to open itunes, windows explorer opens and displays my documents- and nothing else happens! And when I plug in my ipod, instead of opening itunes like normal, the same thing happens. Any ideas whats going on/how I can fix it? If I reinstall itunes, do I have to rebuild my library from my ipod? Im not sure where the files are stored... thanks for the help
See this: <br />
http://kb.mozillazine.org/Problems_printing_web_pages -
The program was installed on Friday morning though it didn't happen fast and I forgot and left the computer running when I went to work. This happened to be the day that my internet connection was cutoff because I was switching from cnet to Qwest as my ISP. (Still don't know why they did this, but Qwest helped me reset the modem and I can use Internet explorer.)
Why won't Firefox open? It must think it is open.You probably have other problems but for a start right click on your task bar and click on Start Task Manager. In "Applications" if Firefox is shown, click on "End Task". In "Processes" if Firefox.exe is shown, click on "End Process" and ignore the warning and click"End Process" again. Wait for a few seconds then start Firefox in the usual way. There is a chance that this may solve your problems.
If not, you probably will need to do a complete uninstall and re-install. If you can't start Firefox you could try starting in Safe Mode - Hold down Shift key as you double click on the Firefox icon>ignore the page that opens>and Continue. If you've been able to open Firefox you could work through this Troubleshooting Procedure -
https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
If at any stage you are not making progress, report back here for best advice on an Uninstall/Re-install which is quite likely to be necessary. -
Why am I getting this message when I try to open my ITunes: "The Itunes app could not be opened. An unknown error occurred (-50)."?
http://support.apple.com/kb/TS3694#error14
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network. -
I run windows 7. Have been unable to open itunes since updating last week. I have uninstalled itunes and reinstalled, and have checked run as administrator, but still can no open. I notice that there is now a shield with yellow and blue squares next to it, that i do not think were there before.
many thanks, Mary.
The ModName is ituneup.dll; the modver is 1.0.7.0.
Do you have the TuneUp plugin installed for your iTunes? If so, I think your copy is causing the issue here. Try the following document:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
... does that help with the launch errors? -
I'm using a Dell PC with windows 7. Apple Store cannot open completely. An error message states- iTunes has stopped working, close the program.
I have spoken to at least 3 Techs with no solutions found for this problem. Compatibility mode turned off. Newest Download from Apple site.See HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I try to open iTunes on my 4 S and it fails to launch. What can I do?
iTunes fails to launch, looks like a software glitch
QuickTime 7.5.5 for Leopard - http://support.apple.com/kb/DL27
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
= New version of Quicktime installed but application reports it needs to have that version installed =
Open Application > Utilities > System Profiler and check the Quicktime version in Frameworks vs. the version in Applications. One person had re-installed their operating system. It had kept the newer Player application but had reverted to an earlier version of the underlying support framework files which many applications utilize. Re-installing Quicktime 7.7 took care of the problem. Do this manually, not with Software Update.
Installation get stuck at "configuring installation" - https://discussions.apple.com/thread/2592979?threadID=2592979 - uninstall Quicktime before installing. -
LAST WEEK STARTED GETTING A BLUE SCREEN (CRASH DUMP) AFTER CLOSING I TUNES, THAT CAUSES MY COMPUTER TO SHUTDOWN. IVE BEEN TOLD BY A PC REPAIR SHOP THAT I DONT HAVE A VIRUS. I DO HAVE ANTIVIRUS PROTECTION ON MY PC. ATTEMPED TO REINSTALL I TUNES BUT MAY NOT HAVE DONE IT CORRECTLY. I STILL HAVE THE PROBLEM. THE BLUE SCREEN ONLY HAPPENS WITH I TUNES. I HAVENT MADE ANY RECENT CHANGES TO MY MUSIC- NO DOWNLOADS /UPLOADS. ANY KNOWLEDGE OF THIS SITUATION? THANKS!!
Hey Ishland,
You are not alone. I'm getting the same thing I'm running Vista. I'm reading that Windows 8, 8.1 preview, Vista and XP.
I'm thinking this has to be a Apple update to iTunes 11.0.4.4 fix.
Cheers,
Steve
P.S. you might want to make your post easier to read by turning the cap lock off. -
When I try to open iTunes I get an error message
I cannot open iTunes. I have uninstalled and reinstalled several times and nothing has helped yet. I get the following error message when I try to open iTunes:
Windows cannot find ‘C:\Program Files(x86)\iTunes\iTunes.exe’. Make sure you typed the name correctly, and then try again. I am using Windows 7 64-bit. If anyone can help it would be greatly appreciated.It was malware. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\itunes.exe.
Ack ... yeah, basically it's targeting the Registry key that tells Windows what to do when you click on iTunes desktop icons.
Glad things are working better, bryant, but given that the last Malwarebytes scan I saw for this characterised the infection as a (Security.Hijack), it might be prudent to check to see if there's any unexplained charges showing up on your iTunes account or any other charges on any credit card you have listed for an iTunes Store account. (I don't know whether or not this one is able to successfully grab any info, but there's no harm in being wry.) -
Wanted to update iTunes to newest version. After install got "Error 7 (Windows erroe 193)
I tried to uninstall and reinstall but still get the same message.
Please help!Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
TS1776 When I try to open itunes my computer says itunes has stopped working. HELP
When I try to open itunes my computer says itunes has stopped working.....HELP
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
When I try ot open iTunes on my computer I get an error message stating "The iTunes Library.itl file cannot be found or created" and the program fails to open. How can I fix this issue?
Hi pgarard1,
If you are having issues with launching iTunes after an update, you may want to take a look at the troubleshooting in the following article:
iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7
http://support.apple.com/kb/TS2363
Regards,
- Brenden -
my computer has some serious problems, my iphoto only shows only shows thumb size pics when I try to open them, i tried to rebuild my files from folders that had the pics in them. originally all the photos had a large delta with a question mark. also I can't back up the library file because its not there. I went to time machune and tried to find the file but I can't find it or I am looking in the wrong place. I also lost my Idvd file, only have broken chain showing.
Details please
What version of iPhoto and of the OS?
i tried to rebuild my files from folders that had the pics in them.
Exactly what did you do and how did you do it? this ay be the cause of your issue but without details we can n=ony guess
my iphoto only shows only shows thumb size pics when I try to open them,
where do you see htis? In the iPhoto window? what does "try to pen them" exactly mean?
originally all the photos had a large delta with a question mark.
Ok - this usually has a simple solution - do you still have a copy of the library that has this problem?
also I can't back up the library file because its not there.
This makes no sense at all - all of your previous statements indicate that you do have an iPhoto library but have some problems with it
By default your iPHoto library is located in your Pictures folder and is named iPhtoo library - if tha tis not the case the you have moved or renamed it and only you know what you did until you tell us the details
I went to time machune and tried to find the file but I can't find it or I am looking in the wrong place.
Again unless you actually share what and how you are doing thing but continue to simply state abstract problems it is no possible to assist you - details on using Time Machine are here -- http://support.apple.com/kb/HT1427?viewlocale=en_US&locale=en_US -- and -- http://pondini.org/TM/FAQ.html ---
I also lost my Idvd file, only have broken chain showing.
This would be better addressed in the iDVD forum - but again unlesss yu share detailed information no one can assist
LN -
when i try to open itunes i get the message insert a disk into removable disk f and when i look for disk f there is no f on my computer. I thought i might make a disk f that letter is not available in my device manager section. So i try and uninstall/install itunes it was error message wd is invailid character. I am in a pickle here.
To solve this issue all I did was check to ensure that the file permissions were set as described by the earlier posts, followed by simply deleting the iTunes Library Genius.itdb file. Once the file was deleted I was able to open iTunes without difficulty. Note that I am running Windows 8. Hope this helps!
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