I run windows 7. Since updating itunes, I have been unable to open itunes. I have uninstalled and reinstalled, and have chosen to run a administrator. Itunes icon now displays a shield with yellow
I run windows 7. Have been unable to open itunes since updating last week. I have uninstalled itunes and reinstalled, and have checked run as administrator, but still can no open. I notice that there is now a shield with yellow and blue squares next to it, that i do not think were there before.
many thanks, Mary.
The ModName is ituneup.dll; the modver is 1.0.7.0.
Do you have the TuneUp plugin installed for your iTunes? If so, I think your copy is causing the issue here. Try the following document:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
... does that help with the launch errors?
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It sounds like iTunes launches for a split second, then quits unexpectedly.
I would recommend a few things for this issue. First, close all the running apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
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http://support.apple.com/kb/ht1430
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