My creative cloud wont update

my creative cloud won't update, it just stays at 2% and wont continue from there.

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

Similar Messages

  • Having sign-in (creative cloud wont update/open/forever signed out) issues? look here! (win7/8)

    First download the latest version of creative cloud desktop here: https://creative.adobe.com/products/creative-cloud (you will need to sign in with your adobe id and pw),
    Run the installer, itll get about 50% done and say you need to close a running instance of creative cloud,
    Press "control+alt+delete", click task manager,
    In applications tab close adobe creative cloud (**don't close the cc setup that you have just ran to 50%**),
    In processes tab close anything related to adobe except the setup process, for me this was "core sync" and "adobe CEF helper" and "adobe CEP service manager" (they should be labeled as being adobe in the descritpion),
    Close task manager, bring up the installer window that should still be at 50% and click "retry", it should now take a minute or two and finish installing to 100%,
    Creative cloud will open automatically after install, I personally didnt need to login, it remembered my details and auto signed in .
    Confirmed working on Win8 and was able to update my photoshop and illustrator without issue and its staying signed in! The process should be more or less identical on Win7. Hope that helps some people!

    Hi,
    Please refer to the help document:
    Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
    Regards,
    Sheena

  • Creative cloud wont update.

    creative cloud poped up saying it needed updated but when i click to update is says "failed to update.(error code 2) ?

    update by downloading the files directly and then applying them:
    pre cc updates:  http://www.adobe.com/downloads/updates/
    cc updates:  http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html
    cc 2104 updates:  http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html

  • Abobe Creative Cloud wont Update my Apps

    Each time I launch the cloud it is prompting me to update all of my apps, however every time I try to do so I am presented with the same problem;
    'Update Failed - There was an error installing this update.  Please try again later or contact customer support. (41)'
    I've tried rebooting my machine, re-launching Creative Cloud, uninstalling and reinstalling creative cloud and uninstalling and reinstalling the apps however I am still getting this message every time.
    Any help would be greatly appreciated!

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -and try some steps such as changing browsers and turning off your firewall for downloads
    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • Creative cloud wont work yet i am signed in and paid up. It started when my CC updater would not update

    It started when my CC updater would not update. I went to adobe help forums and ultimately began the uninstall/re-install process.  (Win) Troubleshooting Creative Cloud Connection update from 1.0 to 1.0.5 
    Now I can not locate a download for the CC updater. So i am now without a creative cloud connector.  I am still signed into LR however.

    Hi Ashley,
    Please refer the following solutions given in the article.
    Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
    Hope this helps.
    Regards,
    Sumit Singh

  • I cannot get Creative Cloud to update the applications I have installed. How can I get CC to update them?

    I am unable to get Creative Cloud to update my CC programs I have installed on my MacBook Pro. The programs were originally installed from a free year trial that my work was offered. It was an enterprise trial. Because I work with multiple translations, I installed the English language with Arabic support versions of Photoshop, Illustrator, and InDesign. The Creative Cloud desktop program shows that these programs are all "up to date" even though they are not. None of these programs allow me to go to Help>Updates either. That option is grayed out. I have read through several forums and help articles. I have done the following:
    Uninstalled and reinstalled CC desktop program.
    Logged out of CC desktop program.
    Deleted the opm.db file.
    Reopened the CC desktop program after deleting this file.
    Uninstalling and reinstalling all of my CC programs on my MacBook.
    There has to be something that I'm missing... or is it that I'm using the Arabic supported versions of these programs?
    Any help would be greatly appreciated.

    Discussions of RE-installing
    -http://forums.adobe.com/thread/1408331?tstart=0
    -http://forums.adobe.com/thread/1398961?tstart=0
    -and http://helpx.adobe.com/creative-cloud/help/install-apps.html
    -using the cleaner after uninstalling and before reinstalling will usually help
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • Creative Cloud Desktop update error A12E1 - getting really tired of this...

    So I've bought CS6 a while ago and up until there was the Application Manager used for updates everything was fine.
    Since you decided to force me to use Creative Cloud for updates it's became really annoying.
    Every time  there is an update for one of my Adobe Products there is also an update for Creative Cloud Desktop. And it seems to be impossible to install it.
    It doesn't matter if I try to update the existing Installation or Download fresh Setup-Files. It doesn't work.
    If I try to update, it's initialised, downloaded and then it throws Error-Code A12E1.
    If I try to install a freshly downloaded Setup-File of CC Desktop it's the same, just with Error-Code 50.
    So here is what I've tried already:
    Updating with disabled Security Suite
    Try again in SafeBoot
    Uninstall CC Desktop an reinstall a fresh Download
    Installing freshly downloaded files with disabled Security Suite
    Try this again in SafeBoot
    Download the CC Cleaner tools to get rid of the old Installation before I can install it again, which then does the trick.
    As I said EVERY TIME.
    What is supposed to be a 5 Minute update in background gets to be an hour of rebooting, uninstalling, cleaning an reinstalling.
    I'm running a 64Bit Windows 8.1 Pro.
    If anyone knows how to fix this, please give me a hint. I'm all out of Ideas.
    *EDIT*
    I've postet this after I got the initial Error-Message, thinking that using the Cleaner Tool would help this time again. But there I was wrong! Very Wrong!
    I'm seriously disappointed when I think about how much money I've spend on this Software...
    After Using the Cleaner Tool (which completed without errors) I couldn't install CC Desktop again, because it was just throwing Error-Code 50 again and again.
    All attempts to fix this were unsuccessful. Errorlogs were NOT created. The last Error-Log I could find was from the last update back in march.
    After a while of google search I found an old post from November from someone with similar problems.
    Solution:
    Uninstalling CC Desktop
    running the cleaner tool
    reboot
    download CC Desktop setup files
    set the compatibility to Windows XP Service Pack 3
    try to install with administrative rights, wait for Error-Message that something is missing and you have to redownload the setup-files
    undo the compatibility-settings and run the Setup with administrative rights again
    Now it worked.
    I'm seriously interested in what kind of update this is, that it is resolved by setting the compatibility to Windows XP SP3...
    Especialliy, since Creative Cloud was promised to make my whole workflow "joined" and therefore easier.

    Hi nilstissen,
    Please try the steps suggested in the given link below for the update issues:-
    http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html#Downlo ad%20products%20and%20updates
    Let us know if further assistance requires.
    Sarika

  • Deleted adobe edge animate cc and now creative cloud wont letme redownload file just says up to date

    deleted adobe edge animate cc and now creative cloud wont letme redownload file just says up to date can anyone tell me how to fix this? do i have to delete files to be able to redownload?

    How exactly did you remove the software?  Also which operating system are you using?

  • Is there a way to temporarily ignore the Creative Cloud Desktop update? i.e. Mobile data use

    I am a mobile tablet user (Windows 8).  I am connected via mobile data wifi sometimes, and I need to grab a font or make a quick update to an Illustrator or InDesign project with a new font etc.  The problem is that when a Creative Cloud Desktop update is available, it forces you to update.  This can be slow and expensive over a mobile network.  Is it possible to ignore an update temporarily so that you can function without the update?  Quite frankly the Creative Cloud Desktop application seems to have an update every three to four days --- Makes it bothersome.

    Hi WarithNiallah,
    Please follow the below mentioned steps:
    Windows: C/Program Files(X86)/Common Files/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPref.dat and rename it.
    Mac: Library/Application Support/Adobe/AAMUpdaterinventory/1.0/AdobeUpdaterAdminPref.dat and rename it.
    Now there should be no update prompt.
    Regards,
    Romit Sinha

  • My Creative Cloud wont show the Apps, it says download Error contact support. And on the Home Menu on the creative cloud for MAC desktop it just loads and loads and never stops. Help please!!

    My Creative Cloud wont show the Apps, it says download Error contact support. And on the Home Menu on the creative cloud for MAC desktop it just loads and loads and never stops. Help please!!

    Hypesuh I would recommend reviewing both Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html and Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html as it appears both documents are applicable towards the difficulties which you are currently facing.

  • What is wrong with Creative Cloud Connection Update

    What is wrong with Creative Cloud Connection Update?  I've tried 25 times to update but it does not work? Can you please help?

    I opened my Adobe Application Manager, and I saw there was an update for Creative Cloud Connection and pressed update. When the installation was at 49% a message came and said: Please close te following applications to continue: - Adobe Creative Cloud Connection. And a buttom: Cncel update or Retry.
    I have Retry 50 times, and it says the same.
    I have restart my computer several times, and the same happened when I come to 49% of the installation.
    What is the problem??

  • After todays creative cloud 2014 updates, Lightroom will not launch

    after todays creative cloud 2014 updates, my Lightroom will not launch.

    Lightroom was working perfectly well just prior to running the CC updates.  Mac OS 10.93
    From the console:
    6/18/14 3:51:13.407 PM com.apple.IconServicesAgent[228]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/XPCService s/com.apple.internetaccounts.xpc/
    6/18/14 3:51:23.947 PM System Events[605]: .sdef warning for part of complex type 'any | number | boolean | date | list | record | text | data' used in suite 'Property List Suite': 'data' is not a valid type name.
    6/18/14 3:52:34.546 PM Adobe Photoshop Lightroom 5[625]: Cannot add package named WFOzClientTests Looked in /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WichitaFoundation.agtoolkit/Versions/A/Frameworks/WFOzClientTes ts.framework, /Applications/Adobe Photoshop Lightroom 5.app/WFOzClientTests.framework, /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WFOzClientTests.framework, /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WichitaFoundation.agtoolkit/Versions/A/Frameworks/WFOzClientTes ts.agtoolkit, /Applications/Adobe Photoshop Lightroom 5.app/WFOzClientTests.agtoolkit, /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WFOzClientTests.agtoolkit !! Did you remember to add a copy frameworks step to your project?
    Hope this helps to figure out the problem.

  • Creative Cloud 2014 update downloader page?

    So, I had a few errors with the Creative Cloud updating apps. First was with Media Encoder 2014 and that was repaired from tech support giving me a link to the Media Encoder 2014 update download page.
    Then I had an error with Speedgrade 2014 being updated by Creative Cloud app and through all the tech support it ended by me being told that the Speedgrade 2014 update was not ready yet.
    The Media Encoder 2014 update downloader page worked good, so I searched for Speedgrade 2014 update download page but can not find a link. Tech support can not find a link either as they continually give me the same old link that I keep seeing for Speedgrade released 4/1/2014.
    I would like to be able to manually download the update from my laptop computer and then take the zip file to my home computer (with the Adobe apps) and un-zip and install on that computer.
    I do not want to continually tear down my machine, rebuild it at a compatible internet connection and launch the Creative Cloud desktop app.
    Is anyone aware of the proper way to find the Adobe Creative Cloud 2014 update downloader page for us off-line installers?

    and yes, that is the correct link. I did three updates; Speedgrade 2014, Photoshop 2014 and After Effects 2014 - all manually. I downloaded the zip file to my laptop and transferred to my desktop computer with the Adobe subscription, unzipped, and installed updates. That method works for me.

  • Creative Cloud keeps updating the same apps. How do I fix this?

    Every time I log in, Creative Cloud keeps updating the same apps. What can I do to stop it?

    Repeated updates http://helpx.adobe.com/creative-cloud/kb/updates-repeatedly-applied-cc.html

  • Creative Cloud Indesign update failed

    Creative Cloud Indesign update failed, while Illustrator and Photohop updated fine. Why?

    Hi indd_update,
    Please specify the OS along with error message.
    Regards,
    Romit SInha

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