My daughter has an iPod Nano but just received an iPod Touch 5G but iTunes won't recognise the new device. What can we do?

My daughter has an iPod Nano but just received an iPod Touch 5G but iTunes won't recognise the new device. What can we do?

iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows
You need iTunes 11.1 or later on the computer.
Does the iPod charge?

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