My daughter has dropped her phone in the pool and placed it in rice for two days as suggested it still won't work! Any ideas??
My daughter dropped her phone in our pool and put it in a bag of rice for 2 days as suggested but still not working! Any ideas??
Go to the local Apple store and purchase a refurbished replacement.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.
Similar Messages
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i dropped my ipod in the pool and put it in rice for three days and the screen just stays white now. what is the cheapest way to fix thiss?
There are companies that specialize in data retrieval but it's costly (probably cheaper to buy a new iPod) and more than likely as Allan said, your circuits are probably damaged beyond all hope of retrieving anything. It's worth calling Apple you maybe able to get a discount or a refurbished iPod. Can't hurt to ask, Good luck. (And in the future... no texting in the john.) Sorry, couldn't resist it.
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i dropped my phone down the toilet and after drying it out for 3 days, it will turn on but turn itself off after several minutes, please help!
so is there no saving my iphone 4? even if it works fine when its on, can text and phone, email etc. just turns off and then reloads the apple icon and asks for my passscode again. it almost seems as it wont charge.
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My daughter has dropped her 2 week old ipad 2, it has a black screen with a little back ground light, but will not turn on . i have tried resetting and holding both the reset and sleep buttons down with no responce , can anyone suggest something else i can try please
Take it to an Apple Store.
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My daughter has dropped her iphone 4S and it has blue lines running through it can anyone tell me if this can be fixed and about how much money?
Out of warranty replacement for the iPhone 4S is $199.
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I need help!! I drop my iphone4s in the toilet and its been in rice since Saturday and it wont turn on. I plugged it in and it got really hot. Is my phone not working at all no more.
1lozano1 wrote:
I need help!! I drop my iphone4s in the toilet and its been in rice since Saturday
Should have waited at least 4 more days.
See this -> Apple Service Answer Center - iPhone
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 5s, iPhone 5c,
iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in U.S. dollars and are subject to local tax. When setting up out-of-warranty service, Apple will request credit card pre-authorization for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare product coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details. -
HT4061 I dropped my phone in the toilet and now is not working. What should I do?
I dropped my phone in the toilet and now is not working. What should I do?
Put in in a bag of dry rice for a few days and see if that drys it out. Don't be surprised if it doesn't. You may need to take it to an Apple Store. They will offer you a replacement at a reduced price
Hope that helps -
I dropped my phone down the toilet and before I switched it off I sent a text. I have left it to dry out for the last 48hiurs. Is there any hope for my iPhone 5c?
Probably not. First of all, 48 hours is not enough. 5-7 days is better. Secondly, if you did not turn it off the very instant you retrieved it, it probably did worse damage. Even if it powers on, it's very unlikely it will function 100%.
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I backed up my phone before i went on vacation. I dropped my phone in a pool and now it doesn't work, is there any way that i can get the pictures that I took on vacation off of the phone?
IF you had icloud backups and Camera Roll turned on in Settings on the wet phone, then you can restore that backup to an iOS device, but not a computer.
http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
Once you get a replacement phone...
Go to Settings>General>Reset and tap Erase All Content and Settings. This will erase your device. Then you will go through the setup screens again as you did when your device was new, and when given the option, select Restore from iCloud Backup.
This link gives another overview of backup and restore:
http://support.apple.com/kb/HT4859?viewlocale=en_US&locale=en_US -
My iphone 4s will not connect to networks. the button is greyed out and cannot turn on. I have reset the network settings and it still does not work - any ideas?
Thank you I tried the reset again did not fix- I think I am down to calling Apple and paying for a tech - phone company says it is a software problem. I just updated to 8.1.3 - I thought the update might fix it.
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i've had to reset my ipad to factory settings and restore from backup (have also got new softwear) my passcode is now not working - any ideas on the default?
Typos mad = and
Receive = retrieve -
My daughter dropped her phone briefly in water let it sit in a bag of rice for days then it turned on the suddenly it went to a blue screen?!! Plz tell me we can save the pictures
Simple
Apple offer out of warranty exchange for iPhones damaged by user misuse whether in or out of warranty
Apple store genius bar £209 for an iphone 5 on an exchange basis handled on the spot
but make an appointment
but any sign of being opened by unauthorised person ( ie you ) will void any further support of any kind from Apple onthat device -
I dropped my phone in the water and now it is not working. Any suggestions?
I dropped my iphone in the water and now it is not working. Any suggestions?
Turn it off and put it in a bag of rice for 5-7 days. You may get lucky.
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My daughter dropped her iPhone4 in water. It will not do anything . Can't turn off or on. Just blue screen. Any idea on what to do to it ???
Take it in for a replacement. The phone is toast.
Barry -
Im having trouble restoring my information back to my phone. I have my daughters. I deleted the information and tried to restore back to my phone by goinginto setting and restore but it giving me back my daughters information.
Is your backup on your computer or do you have an iCloud backup?
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