My daughter sent a video of the puppies from her iPhone; my wife got the following error message when opening it: An error occurred while processing your request. Reference

The other copied recipient was able to open the link and play the video on her Macbook. What do you think could be wrong? Do you have any suggestions for me?

I did not realize there was not enough room for the error reference in the original post. The error message my wife received was:
An error occurred while processing your request.
Reference #50.2cc88f18.1337770650.1e469043

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Hi,i am using iphone 4s,my problem is when i want to play video other than youtube file from facebook this message come out "An error occured while processing your request. Reference

Hi,i am using iphone 4s,my problem is when i want to play video other than youtube file from facebook this message come out "An error occured while processing your request. Reference

Is your friends phone jailbroke? Also are you using the facebook app? If so then you need to ask the developer of the app what the problem is.

Help. My daughter backed up her iPod but copied all the info from my iPhone. So now the iPod and iPhone have exactly the same things. How do I get all her stuff back on her iPod?

Help. My daughter backed up her iPod but copied all the info from my iPhone. So now the iPod and iPhone have exactly the same things. How do I get all her stuff back on her iPod?

Restore her iPod for the the backup of her iPod on the computer that she syncs with. For how to restore from backup see the restore topic of:
iOS: How to back up

I get this error message when I try to email photos using iPhoto: Your email did not go through because the server did not reply.

I get this error message when I try to email photos using iPhoto: Your email did not go through because the server did not reply. How can I get this to work when my internet is connected?

Are you able to email from Mail with those two accounts? If so:
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2 - a better solution IMO is to set Mail as the email client for iPhoto is iPhoto's General preference pane. This gives you better access to your contacts, a sent copy of all emails and, if you want a layout similar to iPhoto's, photo layouts located in Mail's stationary.

SharePoint List Error :[DataSource.Error] SharePoint: Request failed: The remote server returned an error: (500) Internal Server Error. (An error occurred while processing this request.)

When I connect to the SharePoint site that contains the lists I need to build my query from , Power Query enumerates the list and displays them in the tool. I can click on the system tables and view the records but any table
in the list I created returns this error.
I can connect fine with InfoPath
[DataSource.Error] SharePoint: Request failed: The remote server returned an error: (500) Internal Server Error. (An error occurred while processing this request.)
thank you for your help
Andrew

Hi Andrew. In order for us diagnose this issue, you'll need to capture some network traces using a tool such as Fiddler and share them by sending a Frown.
To capture a trace using Fiddler, start Fiddler, enable the Tools > Fiddler Options > HTTPS > Decrypt HTTPS traffic option, start the capture, reproduce your issue, then stop and save the capture. You can find more information here.
Once you've done that, please send a Frown through the Power Query ribbon and attach the traces.
Thanks,
Ehren

I am trying to order a book, I keep getting the same error message," A network error occurred while processing your order, please check your network connection and try again"

I am trying to order a book with iphoto, I keep getting the same error message.
" A network error occurred while processing your order, please check your network connection and try again"
I get the billing part up, it has even uploaded my jpegs but at the final process, I get the same message.
I have ordered two books a few months ago without any problems.
Now I keep getting the same message either half way into
the order or at the final hurdle after the images have been uploaded.
Any ideas?
My shared Network has been fine and that does'nt seem an issue.
Help.

Try again in a couple of hours - sometimes it is a temp condition
LN

HT2041 I receive an error message when opening up a downloaded program as "Safari can't open the file because no availabel application can open it". Not sure what exactly this means or what I have to do!

I receive an error message when opening up a downloaded program "safari can't open the file because no available application can open it" I am not sure what I need to do to get these programs open!

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My wife recieved invite event from my PC Outlook. She accepted it, but it never showed up on her iCloud or iCal on our iMac. Then I removed her as an invitee and it did not remove the event from her iPhone. So now she has a event on her iPhone that can't

My wife recieved invite event from my PC Outlook. She accepted it, but it never showed up on her iCloud or iCal on our iMac. Then I removed her as an invitee and it did not remove the event from her iPhone. So now she has a event on her iPhone that is not on either her iCloud or iCal. How do I remove it from her iPhone?

1) You asked "Does she need to reconnect to that itunes/computer and if so what do we need to do to remove this folder of pics from her ipod?" Yes, you have to connect the iPod to that computer and go to the Photos pane for the iPod in iTunes and uncheck sync photos and the click on synce/apply. In the future do not check sync photos.
iOS and iPod: Syncing photos using iTunes
2)
Create a NEW account for using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Then on the iPod go to
- Settings>Messages>Send and receive and sign out your ID and sign into hers. Make sure that only her ID email address is listed.
- Settings>FaceTime sign out of your ID and sign into hers. Make sure that under You can be reached at only her ID email address is listed
- Settings>iCloud and sign out and sign in with hers
Contnue to use the commpn ID/account for Settings>iTunes and App stores.

HT4914 Once I turn on Match, how do I remove the songs from my iPhone, thus freeing up the memory, which is my initial purpose anyway? (while still having instant access to all my music)

Once I turn on Match, how do I remove the songs form my iPhone, thus freeing up the memory, which is my initial purpose anywhy (while still having complete instant access to all my music) ?

Hello there dwflemming1,
I recommend turning off iTunes Match on the computer and the phone. Then connect the phone to the computer and uncheck the box to sync music, then click apply in the lower right corner of iTunes. When that completes, turn match back on on both devices.
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
And just in case, iTunes: How to add a computer or iOS device to iTunes Match
http://support.apple.com/kb/ht4913.
Cheers,
Sterling

Error message when opening video files on z10

when opening video files, showing error-the file can't be played due to an unexpected error(-3). request a solution to resolve this

Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. If this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Otherwise, please provide additional details...for example:
What, exactly is the true file format? Not simply the file extension, but the true format?
Does the file extension match the true file format?
Where was the file created?
Does the file work on other devices?
Do other format video files work OK on your device?
What is your exact OS level, and what exact app are you using to try and play the file?
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I am trying to restore a new iphone from the backup from last iphone i dont know the restore password

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You can take a look at this support document that explains encrypted backups Create and delete iPhone, iPad, and iPod touch backups in iTunes - Apple Support and then you might also want to look at this one, depending on the computer OS you are using. iOS: Troubleshooting encrypted backups - Apple Support

Error message when opening Outlook: The operation failed. The messaging interfaces have returned an unknown error. If the problem persists, restart Outlook.

In an Exchange 2010 server/Outlook 2013 environment, one of our users is getting an error message every time they start Outlook. The error message says: "The operation failed. The messaging interfaces have returned an unknown error. If the problem
persists, restart Outlook."
The error log message details are as follow:
System
Provider
[ Name]
Microsoft Office 15 Alerts
EventID
300
[ Qualifiers]
0
Level
4
Task
0
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2013-01-08T15:54:49.000000000Z
EventRecordID
655
Channel
OAlerts
Computer
Computer-Name.domain.local
Security
EventData
Microsoft Outlook
The operation failed. The messaging interfaces have returned an unknown error. If the problem persists, restart Outlook.
301670
15.0.4420.1017
xyfc
0x8004011B
The system is as follows:
Size of .pst file: 2.3 GB (Unicode format so there should be plenty of space left)
OS: Windows 7 (64-Bit)
Application: Outlook 2013 (32-Bit)
The user upgraded from Outlook 2010 a few months ago and the error message has only recently started appearing on startup. I thought it was a corrupt mail profile, so I have already tried creating a new mail profile, as well as the repairing tool in Outlook.
I even tested another email account and that worked just fine. So apparently it is something wrong with the specific user's account/profile and not something wrong with the computer - since my email account worked fine on his computer.
Any help would be greatly appreciated.

I had the same error message, only in my situation Outlook would only open successfully every 4 or 5 attempts. When Outlook would open (versus just hanging at the splash screen), I would get two dialog boxes with the warning/error message.
After I clicked okay I could get into Outlook.
Previously I experienced this problem running my Office 2010 client with my Exchange 2007 mailbox on my old laptop. The problem followed my mailbox through an Exchange 2010 migration (so new Exchange org), client upgrade to Outlook 2013, and a new
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To resolve the issue, I archived *everything* in my mailbox to a PST file, ran SCANPST to fix the corruption, and then uploaded everything back into my Exchange mailbox one folder at a time, stopping after each folder to close and restart Outlook so I could
narrow down which folder had the corrupt item if the problem recurred. I'm happy to say my issue is now resolved.

Get the following error message when opening The procedure entry point JS_GetOperationLimit could not be located in the dynamic link library js3250.dll.

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If you can't reinstall Firefox yourself then you need to contact your IT department and ask them to check the Firefox installation.
It is possible that some files got broken with the latest update.

AE Error message when opening: The following plugins have failed to load

I am getting the following message when I open AE. I reinstalled AE and am getting the same message. I don't know how to just reinstall plugins. Thanks!

See this thread:
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HT4236 Ever since I got the iTunes upgrade, iPhoto does not open and take the photos from my iPhone. I have the older version of iPhoto, so Photo Stream does not work. Can you please help?

Ever since I got the iTunes upgrade, iPhoto does not open and get pictures from my iPhone. How do I fix this? Thanks.

You can stop new photos being automatically added to Photostream in iPhoto from iPhoto preferences > Photostream.

My daughter sent a video of the puppies from her iPhone; my wife got the following error message when opening it: An error occurred while processing your request. Reference

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