My email was hacked and needs changed  and I cannot gain access to my apple account

I was hacked a while back and still trying to get life back on track.  I have changed my Apple ID yet on my iPad2 since I cannot find a password that works I cannot get into my account.  I cannot just resent the passcode since the email does not exist any longer.  I also cannot back up the iPad2.

This turned out  to be an easy repair. In settings near the bottom is "STORE" cliick
Go  to Apple ID click
logout
login in with the currently correct new Apple ID and Password, as EXISTING not new account.
Thanks Linda at Support  morning!!!!!

Similar Messages

  • TS4002 I changed my password on my email account because my email was hacked. I changed it in my iPhone and iPad also. I have access to my email account, I receive emails and can open them and read them. But I can't reply to any. It goes to my outbox.

    Why can't I send an email from my iPhone or iPad since I changed my password because my email account was hacked?

    Hi Teresazubi,
    Thanks for visiting Apple Support Communities.
    If you're not able to send from an iCloud email address on your iPhone, be sure to follow these troubleshooting steps from the article above (iCloud: Troubleshooting iCloud Mail):
    Make sure that Mail is turned on in Settings > iCloud.
    Make sure that Push is turned on for your device in Settings > Mail, Contacts, and Calendars > Fetch New Data. Then send an email to your account to verify that Push is working correctly.
    Make sure that Push is turned on for your iCloud account in Settings > Mail, Contacts, and Calendars > Fetch New Data. If you're using iOS 6, tap Advanced. Then Tap your iCloud account and make sure that Push is turned on. If you have multiple iCloud Mail accounts set up on your device, Push can be used only withone account at a time. Make sure that Push is turned on for your primary iCloud Mail account.
    Turn your device off and back on.
    If the issue persists, turn off each of the settings in steps 4, 5, and 6 above, then turn them back on. If that does not help, follow these instructions to delete the iCloud account from your device, then add the account back:
    Go to Settings > Mail, Contacts, and Calendars.
    Tap your iCloud account.
    Tap Delete Account. If you store Contacts, Calendar, or Bookmarks data in iCloud, you will be given the option to keep that data.
    On the Mail, Contacts, and Calendars screen, tap Add Account, then tap iCloud to begin setting up your iCloud account again. If data from your device is stored in iCloud, you will be given the option to merge that data with the data on your device.
    If you have an email account from a different provider, see the troubleshooting at this link:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    All the best,
    Jeremy

  • Email was hacked, now i cant receive emails.

    A few days ago my uncle texted me saying that he received an email from my verizon.net account saying that i was in some foreign country and that i needed him to wire me some money.
    obviously my email was hacked, i then changed my pw, and noticed that my inbox was empty where usually i get 20+ emails a day wether it was spam or from whoever. my inbox has been empty for about 4 days now, i have tried sending my verizon.net acount emails from my hotmail account to no avail, it has never showed up. any suggestions?

    Check in your mail settings to see if email forwadring was turned on.
    Anthony_VZ
    **If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
    Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

  • HT5163 my original Apple Id Email was hacked.  How can i change my Iphone apple Id ?  ive changed it on my pc and my ipad but cannot do it on the phone (iphone 4)

    My original apple id email was hacked.  how can i change my apple id for my iphone 4. im able to change it for the pc and my ipad but cannot chonge it for the phone

    I had the same problem last month.
    The only fix was to call Apple Support. Basically, the history of the account could be followed and the hacker had changed the email address and no doubt the password of my apple id. The account also showed purchases in £ so I suspect the associated country been changed as well?  Apple support blocked his associated credit card, restored the account back to a date where I had last used it and we then changed the Apple ID to a new email address. I could have used the old Apple ID, effectively regaining control of it, but I wasn't attached to it and it enhanced security by changing it.
    Scared myself last night as my daughetrs iphone had been associated with the old ID and she couldn't access the icloud acocunt. I'd manged to restore her iphone, although it was asking for the passowrd of the hacked Apple ID, I used the password for the 'new' ID (just the old one with a changed email) and it worked. Even after restoring the iphone, I still had to change my 'new' apple id back to the 'old' email so she could sign out of the 'old' icloud account on her phone after the restore and disable 'find my iphone'. Only then could she add her own personal icloud account and I changed my apple id back to the new email. Confused?
    Point is, you will need apple support to regain control of your apple id. If you're not attched to it and want a new or modified apple id, make sure you sign out of all assoicted devices first!  

  • Sorry, I didn't know where else to put this. My email was hacked so I had to make a new one and naturally I changed my iTunes account too. I had previously redeemed a $50 gift card on my own account and was wondering if there was any way in restoring it?

    My email was hacked so I had to make a new one and naturally I changed my iTunes account too. I had previously redeemed a $50 gift card on my own account and was wondering if there was any way in restoring it?

    Try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

  • My old email was hacked. My old Apple ID had the password changed and now with my new Apple ID I want to delete my old account and transfer my purchases and details to my new account. How do I go about this when I cannot access my old email as it has been

    My old email was hacked and my password corrupted. Now I have a new Apple ID but cannot cancel the old ID as I no longer have access to that email address.  How do I cancel the old ID and merge my purchases and details with the new Apple ID?

    You can't merge Apple IDs.  You also can't cancel (delete) and existing ID, you can only choose to stop using it.
    If your old ID was compromised and you can no longer access it, you'll have to contact Apple for assistance.  Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then then 'Apple ID account Security’.

  • I forgor security question and my rescue email was hacked

    I forgot security questions and my rescue email was hacked.
    What should I do ? please help.

    You won't be able to change your rescue email address until you can answer your questions, you will have to contact Support in the country where you are (and which is therefore on your iTunes account) to get the questions reset.
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can update your rescue email address one for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses

  • Aol email was hacked and now cannot get aol email on apple iPhone or ipad

    AOl Email was hacked and now both of my apple products will not accept aol email...WHY?
    I have iPhone 4 and iPad 2

    Maybe because it was hacked. Did you change your password? Did the hacker change your password?

  • My old email was hacked and destroyed.

    My old email was hacked and destroyed.  How can I change my acct email to my new one.  I can't even update my password because all emails from you go to the old address.
    Thanks,
    Randy
    <Edited by Host>

    No one from Apple is here - this is a user to user support forum.
    Password updates do not require an email unless you have forgotten your Security Questions.
    To change your Apple ID go to Manage your Apple ID: Apple - My Apple ID, sign in, answer the Security Questions, and then EDIT the Apple ID. If you do not remember the answers to your Security Questions, you can have them reset by Apple Support: ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • How do I delete my iCloud off my phone when my email was hacked and I can't figure out the password?

    My email was hacked recently and I have been trying to reset it for awhile. Theres no way to delete the account or reset my phone without the password. I also dont remeber what year I put in for my birthday.

    Call Apple and ask for Account Security.

  • My old email was hacked and no longer in use. My old Apple ID is no longer recognized  so I opened a new one. But all my apple gadgets are still prompting my void email which , of course, does not recognize my my former Apple ID. ID

    Even if my iPad and all apple gadgets contain my new email, the old email I no longer use is the one prompted for my apple ID when I visit the App Store. Please help.
    Catibayan

    Making a new ID is not a good solution, as all your previous purchases are forever tied to the old one.
    Who cares if your old email was hacked, it's the apple id that matters. If you stil can't acccess it, then try this:
     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • Help!!! I think my email was hacked and now I can't get into it at all. All of the suggestions didn't help so far. I have double clicked, rebooted, and deleted the account. Is there a way that I can have a reset password to an alternate email?

    Help, my email was hacked, now I can't get in at all. Can I reset the password through an alternate email?

    You do realize that there are many, many email providers and without knowing which one you are talking about, there is no way to answer your question?
    Which then leads to this ..... Have you contacted your email provider about this? That's probably the best place to start. See what they recommend.

  • I have created a form in InDesign, exported to a pdf, created an editable form and saved.  When I open the form and make changes and save, the reopen the changes are there.  If try to email this form as an attachment after editing, the attachment is alway

    I have created a form in InDesign, exported to a pdf, then created an editable form and saved.  When I open the form and make changes and save, then reopen the changes are there.  If try to email this form as an attachment after editing, the attachment is always minus the edits.   ????

    Hi chuck,
    If you ave created the form and then filling it yourself and saving the form, the filled data should be there when you reopen the same form.
    Can you please send the form to me at [email protected]  so that I can have a look.
    Regards,
    Rave

  • My yahoo email was hacked into via my Blackberry 8530 Curve

    My yahoo email was hacked into as I opened an email on my Blackberry 8530 curve.  They were able to change my email password, steal and delete my contact list, send all my contacts and email saying I was in London and desperately needed $1500 and set up an alternate email in Yahoo so that if some questioned the email requesting money they would reply it was really me.  Is there anything I can use to protect the Blackberry phone from this type of thing from happening.  Nortons phone security doesn't work with RIM  Thanks for any help
    Jack
    You should also know YAHOO was of now help at all in helping or even stopping this from going on.  They only respond with canned emails.

    richardcm wrote:
    Thanks for the response.  No one else used my phone.  Unfortunately, I'm still skeptical of your conclusion.  I have disabled the yahoo e-mail through my Blackberry message center and changed the password on my yahoo e-mail account.  Fortunately, I have had no further occurrences over the past few days.  To regain some confidence in the security, I feel inclined to create a new yahoo e-mail account, add some contacts, enable it through my Blackberry message center and see if the same thing happens.  Any thoughts on that?
    omg, your Yahoo account was hacked probably from India or China or Turkey, by running password code breaking software on the account. The hackers do this ALL day long and ALL night long across the internet guessing passwords combos.
    It has nothing do with your BlackBerry. Your BlackBerry email data is encrypted. Your PC or internet connection to your Yahoo account is very likely not.
    Your "test" won't prove anything.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Gmail was hacked so I changed password now my Macbook pro keeps giving me error message can't retrieve gmail

    Gmail account was hacked so I changed my gmail password. Now my macbook pro keeps sending me and error message that says: 
    ogging in to the Google IMAP server “imap.gmail.com” failed. So then I go to mail and Preferences and change the passwords there including the SMTP and I STILL get the error message. I am going to lose it! Some one PLEASE tell me how to fix this. Thanks

    Mail has TWO servers, a sender and a receiver. Each has a password that is not necessarily the same as the other.
    Inside Mail use the Window Menu to select Connection Doctor, to see which side is connecting and which side is failing. Then adjust the password on the side that is not working.
    Don't count on the receipt of emails supposedly from you as the sender as an indication that your email Account has been hacked. More often, an Address Book on a distant computer of a school kid's mom or an eBay trading partner is the computer whose Address book has been stolen, with your email address in it. A spam generator then sends out thousands of fake emails, supposedly from you.

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