My freinds iphone 3gs/g has restricted itself

hi guys!
my freind has an iphone 3gs/g, they tried to update the phone and its restriced itself.
the phone has always been on vodafone and now it wont accept the sim.
have spoken to vodafone but they checked the imei number and said the phone isnt actually restricted but theyre going to run a software check to have a look.
does anyone have any idea on how to sort this problem out please
much appreciated!

it was an old contract phone from vodafone. its basically saying it cant activate now, so any sim wont work, he has his sim a old phon for now and his sim works fine, ive looked around on here and it seems quite a few people have this problem after an update,
they say its a cause of jailbreaking or being hacked but the phone was neither of these because it was my dads before, weve spoken to apple and they said to go to vodafone which weve done but still dont have a solution...

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