My hard drive crashed and had to be replaced. How do I petition iTunes to allow me to redownload my music?

How do I petition iTunes to allow me to re-download all of my purchased music?

First off, if you have a portable device such as an iPod/iPhone/iPad with media on it that at one point and time you purchased from the iTunes Store, you can transfer that back to your computer at any time.
If you absolutely have no copies on a device or backed-up, then Apple is (as I hope you're aware) not obligated to let you re-download any of your purchases. Someone claimed that Apple let them redownload either a song or a handful of songs that they lost when they used the contact apple form here: http://www.apple.com/support/itunes/contact.html?form=music&topic=Music%20Purcha ses&subtopic=Lost%20or%20Missing%20Items. However, I do not know if this is even true or not. I guess if you want to give it a shot you can try that but remember they are not obligated to do this for you.
I hate to be a bummer, but there is a good chance Apple will say we are sorry, but there is nothing we can do, and will advise you to in the future (and this is something I more than echo) is always have your music purchases backed up. Invest in an external hard drive and since you have a Mac, use Time Machine! It's absolutely perfect for backing up your iTunes library and once you plug it in you can forget about it as it updates automatically. It may be a 80-100 dollar investment now but as you may see it is well worth the purchase. So morale of story: back-up back-up back-up!!

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After my hard drive crashed and had to be replaced, Adobe will not activate the copy of Photoshop on the same machine it was originally on. I paid for it, why can't I use it?

I have been buying and using Adobe Photoshop through numerous versions over the past several decades. and I used to recommend it whenever I had an opportunity. Now I wouldn't recommend it to my worst enemy. I could say a lot more than that, using words my parents taught me to not use.
Adobe now has their head in the clouds and doesn't care a whit about faithful customers.
I had CS3 on one machine, CS4 on another, and CS6 on another one. The hard drive on the machine with CS3 and had to be replaced. I am trying to install CS3 back on the same computer, but Adobe will not let me activate it, even though I am trying to put it on the computer it was originally on. I paid for it, I have gone by the rules, and Adobe will not even talk to me. And as far as I can determine, Adobe is so far out in the clouds that it has nothing but contempt for the people that kept them in business for decades!
What I would really like to do is move CS4 onto the machine that originally had CS3 on it, and put CS3 onto the machine that now has CS4, but I assume nobody at Adobe cases what I would like, even though I paid for the software and have no intention of trying to have it installed on more than one machine at a time.
An Unhappy FORMER Adobe customer.
R.G. Dean

Gene,
Thanks for your input. The first response was from Semaphoric, and the suggestion to go to Activation <https://urldefense.proofpoint.com/v2/url?u=http-3A__helpx.adobe.com_x-2Dproductkb_policy-2 Dpricing_activation-2Ddeactivation-2Dproducts.html&d=AAMFaQ&c=2X_btuPRWkGwRX26NHIotw&r=SV2 7JiUdsqdd_EMOf-dq7w&m=ZZ3uTbq0aPS1gp4Hdc7Kfaq1cjXsUii7RKXoXvqBPGg&s=c6eaD33CSBrFAMNKsC0pPB qnQK4DfAG7wMSJ6E27pyU&e=> & Deactivation Help proved to be helpful. I was never able to activate CS3 on the computer it was on originally, but I had been unaware that a license allowed installing on two computers if only one is in use at any time, so I uninstalled CS3 and installed CS4 on the old computer, so I am happy about that.
When I get time, I will try to install and activate CS3 on my laptop computer. I thought about trying to install CS6 on the old computer, but CS6 is on my wife’s computer, and we are often both using Photoshop at the same time. I will probably install it on her notebook computer – if they will let me.
Thanks again,
RG

In the summer of 2013 I updated my Macbook Air to Mavricks and my solid state hard drive crashed and had to be replaced. Has this issue been fixed and is it safe to upgrade?

Please help! I don't want to have to get a new hard drive. My warentee has now expired. Is it safe to upgrade? The service person I talked to said that it had happened to quite a few MacBook Airs.

MacBook Air Flash Storage Drive Replacement Program
It's unrelated to Mavericks.

My hard drive crashed and had to be replaced now itunes does not recognize my computer is my music lost? it's backed up to the cloud

my hard drive crasched ans now I cant retrive my music in I tunes is all lost, I do back up to the cloud

iCloud Backup is for your iPad, not for your computer.
Whatever you bought from iTunes is yours forever and can be downloaded as many times as you want. This assumes what you purchased is still available in the Store.
Here is the procedure for your reference.
On a computer, launch iTunes. Click on iTunes Store on the left
On the right you will see this
"Sign in" using the Apple ID used to purchase your songs, then click on "Purchased" (with the orange blob)
On the summary page that appears select the tab "Not on This Computer" on the right.
On the list that appears, select what you want and then click the "Download" button.
Whatever you have that did not originate from iTunes will have to be obtained from whatever means you used to obtain it in the past.

My old hard drive crashed and had to get it replaced. How do I reinstall my old library to the new hard rive from my iphone4s so I don't lose my music?

My old hard drive crashed and had to get it replaced. How do I reinstall my old library to the new hard drive from my iphone4s so I don't lose my music?

Officially you don't. Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
Note: The information below hasn't been updated since early 2013.
Some of the information below has subsequently appeared in a document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Expod (free) - http://www.headlightsoft.com/expod/ - Mac, universal for 104.+ (newer machines try de-Tune)
- deTune (free) - http://www.headlightsoft.com/detune/ - Mac, 10.5+
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.

My hard drive fried and had to be replaced. I'm trying to install CS4 from my original discs but keep getting this error message - "One or more of the required components of Adobe Creative Suite 4 Design Standard failed to install correctly". A customer s

My hard drive fried and had to be replaced. I'm trying to install CS4 from my original discs but keep getting this error message - "One or more of the required components of Adobe Creative Suite 4 Design Standard failed to install correctly". A customer service rep gave me a link to download off the Adobe site, but when I try to open the file to run it, I get this error message - "A problem occurred extracting the archive".
Can anyone help?

Yep. Nothing happens at all. Windows tries to execute the uninstaller, but I don't get any other screen and all activity stops for the MSI. I monitored it in Process Monitor and the MSI executable appears, but is quickly ended, like it couldn't find anything or something.
It's as if windows has a blank entry in Programs and Features, because it used to show the size of the Adobe application in the "Size" column. Now it's just blank. Link to screenshot below:
http://img829.imageshack.us/img829/5006/screenshotcaf.jpg
Note the install date. That's when I was able to successfully reinstall it. Now I can't even do that. I should also mention I tried Revo Uninstaller. It deleted one small registry key, but nothing changed.
By the way, is the CS cleaner supposed to ask for a disc in the drive when you run it? It refused to run unless I had one in it, so I used my install dvd.

My hard drive crashed and I need to know how do I retrieve my adobe acrobat X pro?

My hard drive crashed and I need to know how I can retrieve my adobe acrobat X pro?

Hi leon12joyce
Download Acrobat X Pro from below link : http://prodesigntools.com/adobe-cs6-direct-download-links.html
Follow the instructions on the website to initiate your download.
Use Your Serial key to Activate it

My wifes hard drive crashed and she installed i tunes how to get library back?

my wifes hard drive crashed and was replaced. she d/l i tunes. how does she get library back?

what about using ipod to pc?

I recently had a hard drive crash and had to reinstall PS. Now it doesn't work right.

I recently had a hard drive crash. I replaced the C: drive with a solid state and now have 3 internal HDs. C: for the OS (Windows 7), D: for data and P: for program installation. Because I replaced the C: drive, I had to re-install all my programs. Now, PhotoShop will not let me place text, inserting the text tool causes the program to stop responding. In InDesign, if I try to place a MS Word document, it acts as if I never did that action and I can't get it placed.
I can copy and paste, but doing so makes the formatting get left behind. I suspect it may not have installed correctly. I've used Adobe products since 1991 and never had this happen before. I even used Aldus PageMaker before the Suites were available. Can anyone help? Is it a reinstallation issue?
I use PhotoTools from OnOne and if I uninstall it to reinstall CS4, I'm afraid it will no longer honor my product key.
I will not give up until this work like it used to. I'm too old to upgrade.

The faulty HD was replaced with a solid state one and that works fine. The fan that caused the errors on the old HD was removed. The system is probably not an issue since I had to reinstall my Windows 7 and it was the only thing installed on the C: drive. I have another drive that I run programs from and one other that I use only for data. Plus a backup drive. The BIOS was reset. The only remaining problems I have are trying to find the software for the web cam driver and I think I will just download it again and my problem with PhotoShop and InDesign. Those two are the sticky ones,I depend on those programs. They work, even my PhotoTools plugin works. The only problems seem to be using the type tool in PS and placing MS Word documents (.docs and .docxs) I think the program must not have installed correctly but I'm afraid if I reinstall it, it might be worse and then I might have to reinstall PhotoTools. That would require calling the company again because when I reinstalled it the last time, it said that it couldn't accept the product #, it had been used before. Yeah, by me. I called them and they gave me a new number, but I don't know if they will be happy if I do that again. So, my best bet is to see if I can fix those two functions. Thank you for your response. let me know if you have anything to add. I appreciate your time.

My hard drive crashed and I lost everything. No backup. Does Itunes backup to a server? Can I get my library back? If so how?

My hard cdrive crashed and I lost everything. No Music library back up. Does Itunes have my music on their Server? If so how can I get it back?

You can re-download everything you already bought, if you remember what it was, and you won't have to pay again. This assumes the music you purchased is still available for download.
Other than iCloud backup, which does not store your non-iTunes purchased music anyway, that is all there is.
From iCloud: Backup and restore overview:
The following items are not backed up to iCloud. You can sync these items with a computer using iTunes:
Music, movies and TV shows not purchased from the iTunes Store

Hard drive crashed and had over 800 songs on my iPod. Can I transfer all my songs from my iPod to my new computer so I can download new songs without losing any of my songs?

My old desktop crashed and I had over 800+ songs on my old computer. I have a new laptop but want to transfer ALL songs to my new computer not just those purchased on iTunes. I want to save all 800+ songs and then begin to download new songs to my iPod. Any suggestions?

See Recover your iTunes library from your iPod or iOS device.
tt2

I recently had a hard drive crash and had to format and reinstall win7. I then had to reinstall itunes and now it doesnt recognise hat is on my ipod and will not accept new cds etc

I cannot transfer new cds to my ipod. They load into itunes on my pc but will not upload to ipd

Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

My Hard drive crashed and I want to know how to re-install my lightroom application

I previously downloaded lightroom about 8 months ago and my hard drive recently crashed and was replaced. However my hard drive was not backed and I want to know if it was possible to recover my lightroom application?

If you have your serial number, all you have to do is download the trial version and install it. Then you can activate the trial version with your serial number. If you don't have your serial number, but registered your Lightroom, you can login to your Adobe account and retrieve your serial number. You can then use that serial number to activate the trial version.

My hard drive crashed and I lost everything. How do I get all my itunes purchases restored?

My hard drive carshed so Best Buy installed a new one. I had to reinstall all my apps including itunes. how do I get all the songs I've pirchased back?

If the hard drive mechanically doesn't work anymore and if it doesn't make financial sense to spend $2000-$3000 or so for specialized platter recovery services...there is no option...
,,,however if it's just the OS that's fried, a $20 powered IDE/SATA to USB adapter can be used on the drive, make it just like a external drive.
..EVEN if the file structure is fried and malware deleleted the files, software like DataRescue can be used to recover the files directly from the 1's and 0's on the disk.
The best recovery is backing up your data and preparing for the unexpected.
Apple won't re-issue your content.
Good Luck. Sorry to break the bad news.
EDIT: Hold on, just saw you have a iPod Touch.
There is third party software that can return the files off the iPod Touch, check over at iLounge what currently works.
I can't suggest such software here, it can be used to facilitate piracy.

Hard drive crashed and has been fixed/replaced, now I have new ipod, log in on itunes, and my library of songs is gone, although I can still see them in my purchase history. How can I get those songs back!?

My computer has crashed several times since I bought my first ipod in 2005. Recently, it crashed so badly that my fella who fixed it just wiped everything off it and reinstalled things. I have a new ipod now and just got my computer back. I log in to itunes, register my ipod, and, its bad enough that everytime my computer crashes and is fixed that itunes thinks I am connecting yet another computer to my account (it believes I have four computers/devices but I have only ever had one ipod and one computer simultaneously),. but on top of that, all my songs listed in my purchase history are not in my library. Hundreds of songs.
How can I download them again? I was told in the Apple Store to deauthorize the computer and reauthorize it and it should begin downloading my previous purchases into my library. I tried that, but to no avail.
Help anyone?

It is the users responsibility to maintain a backup of their files.
If you have failed to keep a backup, that is not good.
If the content is on your iDevice and it was purchased via iTunes, connect the device (DO NOT SYNC) then select File > Transfer Purchases.
If the content is on the device but was not purchased via iTunes, you're out of luck mostly. Do a google search, you can find utilities that will allow you to extract the content.
If you are in the US and running iTunes 10.3 or later, there is an option to redownload previously purchased iTunes content. To do this, in iTunes select Purchased, then at the bottom select Download Previously Purchased. There are options for Music, Apps, and iBooks. Select the "Not in My Library" option and download what you want.

My hard drive crashed and had to be replaced. How do I petition iTunes to allow me to redownload my music?

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