My i pad is new at xmas it keeps disconnecting from internet my lap top is fine and ive tried resetting wi fi on i pad. can u help.
my i pad was brand new at xmas but keeps disconnecting from the internet. my lap top is fine and i have tried resetting the i pad. can u suggest anything else
Hi and thanks for your help, it was only my ipad that kept disconnecting from the internet but i think this happens when there are a lot of users on the same channel. it has been ok today so far, so, thanks again.
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my iphone is connected to a old account that i have used in a while i have a new icloud i tried reseting my phone but now i can get in becuase it linked in with my old account how can i fix this so i can log in with my new account i reset my phone but i did it before on my new phone but this old is link to a account that i set up when i was so much younger can you advise what to do?
ThanksGo into Settings App and turn OFF Find My iPhone. It will ask for your old password, but in the future you can use your new Apple ID account. If you need to reset the old password try this: https://iforgot.apple.com/password/verify/appleid?language=US-EN&returnURL=https ://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext
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I have a new iphone 5 and although I had a little trouble downloading all my apps and music, I did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help?
Hey leafxxx,
Thanks for the question, and welcome to Apple Support Communities.
The following resource provides troubleshooting steps if your iPhone is not displayed in iTunes when connected:
Apple - Support - iPhone - iTunes Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/itunes/
For more detailed instructions, see this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Enjoy your new iPhone 5!
Matt M. -
My new Mac Air continues to disconnect from WiFi after going to sleep. When waking it up I have to manually re-connect. How do I keep it connected?
I had this problem too and solved it by doing a clean install. After that it was gone.
This is a drastic method since it takes quite some time to reinstall lion and all your software.
Thoughts I had why it started working after a clean install are the following:
It looked like the airport wasn't able to reconnect fast enough before the connection timed out. So what could have prevented my mac from being able to connect fast enough?
Apps that consume processor cycles. I love what I would call 'System Enhancers', little apps that enhance my workflow (Moom, Alfred, Dropbox, Default Folder etc). I'm not saying that these are the problem, they might be programmed processor friendly, but check if you have apps that consume processor cylcles. It might prevent airport from being able to reconnect quickly enough before it times out.
Mobile Config profiles. Another thought I had was that I had a mobile config 802.1X profile installed for the company were I worked. It used TTLS to connect to the corporate network. This profile might have gotten in the way.
And a sidenote...
Routers with hardware acceleration might also be a problem. My router is a Wireless Gigabit Router 300N WL-351 and has hardware acceleration. As soon as I activate that my wifi connection keeps dropping. It is as if a Macbook Air can't handle that amount of optimisation.
That's it, hope it helps those who are still having the problem.
Best, Jan -
pop up window says need to upgrade to newer version to work on document from the cloud. go to app store and it says already installed...help. Am trying to work on document from office computer at home on laptop.
This is what the pop up says:
You need a newer version of Numbers to open this spreadsheet.
You can download the latest version of Numbers from the Mac App Store.
Thanks,WS,
At first, it can be difficult to determine which version of Numbers you are using. The user interfaces are different, but if you are new to the apps you may think you are using the new version when if fact you have launched the older version. Make sure you are using Version 3.x. Then you won't get the message that you need a newer version.
Use Spotlight to launch Numbers. After typing Numbers into the search field, pick the result that says "Numbers -- Applications".
Jerry -
I am trying to update the new settings on my iphone 4s but every time I plug in to update it tells me i need to change my media sync options and I'm unsure how to do this? Can anyone help? thanking you
What exactly does the message say?
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I just bought a new lap-top, installed iTunes and transfered all my music, but iTunes is freezing
I just bought a new lap-top, installed iTunes and transfered all my music, but iTunes is freezing
Try this Article
http://support.apple.com/kb/TS1717 -
I have just got a new ipod touch but my game centre games are on the old one and i don't want to start them again, can I transfer the stage i'm at or anything?
The progress for some games will transfer since some games synce progress to a cental server. For other games you will have to have the backup of the old iPod.
You can restore from backup or access the backup. See:
How to transfer game saves between iOS devices, without iTunes, and without jailbreaking | TUAW - The Unofficial Apple Weblog
If you have acces to the old iPod yu can make a backup by connecting the iPod to the computer and right click on the iPOd under Devices in iTunes and select Back Up. Then restore from that backup. -
I have just set up icloud and all my contacts are duplicated from Address Book! My new iPhone is also showing duplicate contacts even though they are not duplicated in my address book on my computer. Please can you help?
Also, what are the source of your contacts? are they created on the phone, or you synced from yahoo/hotmail etc.
If thats the case, the circular arrow wont be visible but instead show "groups"
Contacts from different accounts are not synced to iCloud. -
I recently changed my email address and have changed my Apple ID to reflect that. My itunes account will work on my PC with that new ID but my iCloud will not. Also, my iPhone will not use my new email address for either itunes or icloud. I don't know how to change it.
I read that if, on your iPhone you delete your iCloud account, you just open a new one with your new email address. Is that true, and, if you do that, do you lose your photos on your iPhone. AND, if you lose your photos on your iPhone, will they be pushed back to your iPhone if you manually sync your phone and PC?
I am hoping someone out there can help!
Thank you.If you only changed the name of your ID rather than creating a new ID, just go to Settins>iCloud and tap Delete Account then sign back in with the new name. (Deleting the account from your phone does not delete it from iCloud. Your data will be synced back to your phone when you sign back in.)
If you created a new ID, you'll have to go to Settings>iCloud on your phone and turn all data you are syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on your iPhone. (If you are syncing iWork documents with iCloud, also open your iWork apps and turn off iCloud syncing and choose to keep the documents on your phone.) After everything is turned off, scroll to the bottom and tap Delete Account. Next, set up a new iCloud account using your other ID, then turn syncing for your data (contacts, etc.) back to On. When prompted, choose Merge. This will upload the data to your new account.
You won't lose any photos in your camera roll or photo library. If you have any photos in your photo stream that are over 30 days old that are not in your camera roll or saved on your computer, be sure to save these to the camera roll before deleting the account. To do so, open the photo stream album on your iPhone in the thumbnail view, tap Edit, tap all the photos you need to save to select them, tap Share, then tap Save to Camera Roll. -
I am unable to sync my new iPhone 4s OR my iPod Touch 4 to iTunes.(this is the first time I am plugging them into iTunes) I have version 10.6.1. Both devices are up to date with the latest software version. Once I plug the device in, it is recognized on iTunes.The synce process does not start automatically. I am unable to select the sync option. I've tried reseting the device and restarting iTunes and the same problem happens. I have plugged in my husbands iPhone 3gs and the sync process starts automatically. I have also added my computer as an authorized computer for the new devices. What now?
Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
My ipod touch 4th generation no longer holds it's charge for more than 40mins from full power, think it needs a new internal battery but have no idea how to go about this and am no longer covered by my guarantee. Can anyone advise me on what's best? Thanks in advance
Using the battery level meter in this manner is comparable to using your car's fuel gauge to calculate miles per gallon. The only thing that matters is the total amount of operating time from full charge to auto-shutdown.
Use an Apple wall-mount charger. Do NOT use a computer's USB port. Then, operate it normally until auto shut-down (ignore any low level alerts that may appear). An irony is that doing that test to determine the total operating time is also the exact procedure necessary to calibrate the battery level meter.
I'm not claiming that you do not have a problem. I am stating, however, that we don't yet know whether or not a battery problem exists.
According to Apple:
Use Your iPod Regularly
For proper reporting of the battery’s state of charge, be sure to go through at least one charge cycle per month (charging the battery to 100% and then completely running it down).
Elsewhere, Apple elaborates and explains that two half-discharges (or four quarter-discharges, etc.) equals one full discharge. -
Well my ipad mini isn't charging.. I with the original charger it didn't show the charging sign when plugged in.. And I bought a new one a 12:00 one from bath bed and beyond. Now it ain't charging again even thought it did a few days ago.. Now I don't know what to do.. I don't wanna keep buying chargers..
Could be the charger, cable or iPad. Plug the USB cable into your computer. It may say "Not Charging", however, it is charging slowly and will verify that the cable is good.
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.htmlhttp://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.htmlhttp://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abouhttp://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging-http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipahttp://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.htmlhttp://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802http://support.apple.com/kb/TS2802
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30https://discussions.apple.com/thread/3921324?tstart=30
iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.htmlhttp://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
iPad: Charging the battery
http://support.apple.com/kb/HT4060http://support.apple.com/kb/HT4060
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-iphttp://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipadhttp://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xzhttp://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.htmlhttp://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
Cheers, Tom -
My home wifi has been disconnected from my iPod touch once again. It happened once yesterday morning and again this morning. After reattempting to connect again and again to the internet yesterday, it finally worked. But now I have the same problem.
I mean, my laptop has no internet connection issues whatsoever. So, I know it's not my internet's fault. And my iPod is practically brand new as well, so I'm assuming there's nothing wrong with it. Therefore, I'm not intending to bring it into the Apple store to have it checked out.
My last guess is that maybe it's some kind of glitch with the latest update? Are any other iPod touch 5g users who are experiencing the same problem?You are not giving us enough information. A singe move can easiy take more than one GB. Ehne you click on the iPod under Devices in iTunes on the computer a colored bargraph will show the discribution of storage used on the iPod. What does that show? If the "other" category is greater than about 1 GB you can restore yu iPod, sometimes to factory defaults/new iPod is required, to get it to its normal of about 1/2 GB.
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With firefox, how do I bookmark a new page into folder contained in From Internet Explorer?
i imported IE favorites into firefox bookmarks. my IE favorites contained many folders with different categoties of information......eg., folders for car repair, investments,etc. now that i am using firefox, how do i
bookmark a new page into one of the existing IE favorite folders? I have tried every option I could think of using the options shown when i click bookmark this page.......i am getting as far as FROM INTERNET EXPLORER, but i can't seem to find a way to reach one of the sub-folders within the FROM INTERNET EXPLORER folder? also, nothing is happening when i click on the star symbol to the right of the address space?thanks for the suggestion....sounds good to Old Goofy! Before your response was received, I continued to fiddle with the popup box that appears when you click the "bookmark this page". in my fiddling, i noticed that at least once, a litlle small solid triangle appeared just before From IE....I clicked on that little triangle and voila, there were all my sub-folders under the main IE folder!!! Nowhere in all the old posted Firefox support had I seen I clear illustration of doing this......probably I missed it or I'm just a dumbie?
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