My i touch fell on the floor and is just showing a grey screen.  Can't scroll to turn off or view anything on the screen

my i touch fell on the floor and is just showing a grey screen.  Can't scroll to turn off or view anything on the screen

Try here:
iPod touch: Hardware troubleshooting
However, you likely have a hardware problem since it started after dropping the iPod.  If the toubleshooting does not solve the peroblem then make an appointment at the Genius Bar of an Apple store.

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    Hi Seabiscuit564,
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    iOS: Troubleshooting Wi-Fi networks and connections
    Thanks for using Apple Support Communities.
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  • Hi, i was recently on an IOS 7 update before it's release and downloaded it from the web and i just got this message saying that my device is not registered as a part of the iphone developer. i have been using this for about 2 months now. what is a fix?

    hi, i was recently on an IOS 7 update before it's release and downloaded it from the web and i just got this message saying that my device is not registered as a part of the iphone developer. i have been using this for about 2 months now. what is a fix?

    Were you running iOS 7 beta?  If so, as a developer you need to log into the Developer forum for assistance.
    Not a developer and running iOS 7 beta?  <edited by host>

  • My 4th gen ipod touch has crashed, just displaying a dark blue screen.  It won't turn off or do anything.  Connecting it to the laptop does nothing either.  Is this common and any ideas??

    My 4th Gen ipod touch has crashed, just displaying a bark blue screen.  It will not turn off or respond to any buttons being pressed or held for a number of minutes.  Connecting to the laptop does not help either.  Has anyone had this happen on their i touch or have a solution??
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    If not successful, try the remaining actions of:
    iOS: Not responding or does not turn on

  • My ipod was frozen while opening an app and it is still frozen. The volume button and time is working fine but it wont even lock or turn off. Not even close the app. What should I do?

    I was trying to open facebook and it just stopped without anything really on the screen, the time is working and I can change the volume, but my friend tried to send me a message on another app and it didn't notify me or anything. I bought it used and I don't have a warrenty. Help?

    Try:
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    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    Thenb the remaining items of
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                 
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • The thumbnails and photo info shows up, but I can't view the pics.

    I just imported pictures from my Nikon Coolpix S550 for the first time. The thumbnails all show up, and I can view the photo information, but when I can't open any of the pics, nor can I drag them onto the desktop. The weirdest part is the first three pictures from the import are fine. I can open them, edit them and drag them like normal. How can I fix this?

    Run the three fixes below in order as needed:
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    2 - rebuild the library using iPhoto Library Manager as follows:
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    3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File->Rebuild Library menu option
    4 - In the next window name the new library and select the location you want it to be placed.
    5 - Click on the Create button.
    Note: It may take some time to create the new library if you have a lot of photos.
    3 - start over with a new library and import the Originals folder from your original library as follows:
    Creating a new library while preserving the Events from the original library.
    Move the existing library folder to the desktop.
    Open the library package like this.
    Launch iPhoto and, when asked, select the option to create a new library.
    Drag the Originals folder from the iPhoto Library on the desktop into the open Photo window
    This will create a new library with the same Events as the original library if you have the Finder checkbox unchecked in the Events preference pane.

  • My ipad has gone in lost mode by mistake and now i have it and i enter the password and i cant enter my ipad how can i enter or restart the ipad and start back over new

    my ipad has gone in lost mode by mistake and now i have it and i enter the password and i cant enter my ipad how can i enter or restart the ipad and start back over new

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • My ipod 4 fell down to floor and turn to white screen,can't switch on...how can i solve the problem??

    my ipod 4 fell down to floor and turn to white screen,can't switch on...how can i solve the problem??please help me

    That symptom is covered here.  However, you may have a hardware problem caused by the drop. and an appointment at the Genius Bar of an Apple store may be in order.
    iPod touch: Hardware troubleshooting

  • HT3226 My iphone 4s fell down on the floor and a very very small bit on the edge of my iphone were broken. Can I insert a new iphone body panel with replace the old one

    My iphone 4s fell down on the floor and a very very small bit on the edge of my iphone were broken. Can I insert a new iphone body panel with replace the old one.. ???

    I think I had it on the iCloud, I just changed computers and had part of my old computer backed up, where are the default iTunes info saved like the pictures and I know my contacts were backed up cuz I kept getting updated stuff that I wasn't sure about, but it was contacts where some belonged to my wife's contacts....but anyway, if the cloud backed up contacts, it should have grabbed pictures too? Like I asked before, if they were backed up to the computer, is there a default iTunes folder they are saved to? I had a crap load of pictures on there that I usually could really access if I was connected to wi-fi. I turned off my data stuff as I only have 4GB and between me and my 2 kids, we seemed to use up a lot of it. My son would play music from Pandora during work, and use up all our data til I limited him to only 3GB, my daughter and I barely used 1GB. Anyway, thanks to everybody that is answering. I thought I might have done good finding the dang sim card, but pointless I guess.
    Ralph - F.Y.I. I would be happy to back up the iPhone if I could turn it on LOL......I am pretty positive I did, but what about Text messages? ANY of those saved too or not? Sorry guys, I don't know a **** of a lot about cell phones, but I do know about memory cards, but not sim cards that act like memory cards or look like them anyway. What is the purpose of a sim card if I may ask a stupid question since they don't hold any data from my phone stuff. I just hope my stuff comes back on the new replacement phone once I get it up and running. Again, thanks to everybody for the edumucation.

  • My phone fell down on the floor and shutt off not working again

    my phone fell down on the floor and shutt off not working again

    what i should do to know the phone has damaged,
    Try the steps here for the appropriate symptoms.
    http://support.apple.com/kb/TS2802
    If you are unable to get the iPhone working, it's almost certainly damaged. Take or send it to Apple for a definite diagnosis.
    how much fees for replacement ??
    If you have AppleCare+ coverage, the cost will low; in the US it's $49. If you do not have AppleCare+ on your iPhone, see the Service Pricing section here:
    http://www.apple.com/support/iphone/service/faq/
    Regards.

  • IPod fell on the floor and now it's beserk.. :(

    Hey all,
    I have an iPod Video 60gb.. 3 days ago it fell on the floor and just went crazy from there on..
    For instance, I can listen to the songs that are on it, but when I connect it to the computer and I try to access it, it'll ask me if I want to format it or not, so, now, I can't even make backups of my songs, what can I do?
    Really appreciate the help.

    it'll ask me if I want to format it or not, so, now, I can't even make backups of my songs, what can I do?
    The songs should be in iTunes or you should have a backup of them.
    You can try a 3rd part app and see if it will get the songs off the iPod.
    Seet his post -> http://discussions.apple.com/message.jspa?messageID=4184406#4184406
    by Zevoneer

  • Hello, my MacBook just fell on the floor and there is a massive smash on the rear aluminum part. Is it fixable? Does the warranty cover this type of damage? If not, how much would it cost me to get it fixed?

    Hello, my MacBook just fell on the floor and there is a massive smash on the rear aluminum part. Is it fixable? Does the warranty cover this type of damage? If not, how much would it cost me to get it fixed?
    PS: I bought it on the USA, but currently living in Brazil . I guess though there is a apple store in the shopping mall.

    Accidental damage is not covered by warranty. As to cost to fix, we can not say as we do not know what internal/external components were damaged. Take the computer to an authorized repair center for assessment and estimate to repair.

  • The ipad was fell foot away from the floor and the screen was totally blackout. what should i do?what is the damage the hardware or the software

    The ipad was fell foot away from the floor and the screen was totally blackout. what should i do?what is the damage the hardware or the software

    Probably safe to assume if you can no longer turn it on, you probably have hardware damage. Take it in to an Apple store or Authorized Service center to have it checked out, but the warranty will not covver this.

  • HT3302 My iPod Touch fell into the washer and now does not start. What can I do to fix it?

    My iPod Touch fell into the washer and now does not start. What can I do to fix it?

    If it is totally dry:
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price      

  • My iPod touch fell on tile today and was cracked and even worse now half of the screen will not work! :''''( What can I do?

    my iPod touch fell on tile today and was cracked and even worse now half of the screen will not work! :''''( What can I do?

    Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 or the other 4Gs. They do not fix yours.
    Apple - iPod Repair price                                    
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens         
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit                  

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