My iMac got a new logic board, now my HP printer doesn't work

I have had my Intel iMac 24" using OS 10.7.5 in the shop a lot lately. One of the things they replaced was the logic board. Now my iMac seems to be working great, but my HP printer stopped working. It's and older printer, Officejet All-in-One. I tried removing the driver and software to reinstall but it says the disc will not work because the iMac is no longer a PowerPC. That's how old the printer is. Is this a techology thing, is the printer just to old, or is there something I can do to fix this. Should it at least recognize that a printer is connected. The printer is not recognized at all, that is, it says no printer is connected and even when I try to add a new printer, it does not show up in the list. So there is no way of trying to add it back, to the iMac, there is no printer connected as far as it's concerned.

Do you have a backup of your previous install?
Mac OS X: About the Reset Printing System feature ...
http://support.apple.com/kb/HT1341?viewlocale=en_US
10.5/10.6/10.7 instructions...
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x+++
To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
Choose System Preferences from the Apple menu.
Choose Print & Fax from the View menu.
Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."
As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot.
You don't say which model, but have you checked hp's site for a newer driver...
Or even Apple's?
http://support.apple.com/kb/DL907

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+*its as though with the new logic board the software actually thinks that its been installed on a whole different computer*+
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Imac G5 needs new logic board

Hi,
My imac G5 was revving up quite a bit and acted like I was downloading something all the time. I thought it might just need the fans to be cleaned but I took it into the genius bar and was told that they guy "thinks" that I need a new logic board but isn't positive and would I like to look at the new imacs. ( I love looking at the new imacs but it's not in my budget). He said it would cost close to $800.00 to repair my imac. I edit video on it and it's also become the family computer. Any suggestions? Do I put the money into replacing the logic board? Do I put money into expanding the memory on my macbook pro that only has 2 gb of memory?

Has it been shutting down unexpectedly?
There was a repair extension program for some of these iMacs which suffered from defective capacitors on the Logic Board and the Power Supply. It's been closed since Dec. 08, but I've heard of people appealing to Apple Customer Service anyway and getting the repairs covered. First you should open the computer and determine if the capacitors on the Logic Board are swelling or leaking at all. If so, you might be able to convince Apple to do the repairs. 1-800-275-2273. If at first you get turned down, ask to speak to a higher level rep.
Tell them how unfair you think it is that those who had the problem before the program closed were covered, and it was just your bad luck that your computer lasted a bit longer. You can also say that had you opened it up earlier, you probably would have seen the bad capacitor issue developing before the program closed. They are numerous little cylinders about 3/4 inch tall. The tops should be perfectly flat. No brownish gunk. Inspect it very carefully.You won't be able to look inside the Power Supply easily, though. If your iMac is not an iSight, it's very easy to open up. Just three screws at the bottom. Have a look here for illustrated instructions for your model. If it is an iSight, probably best not to try; a bit too complicated. Or you might just call the repair service and ask exactly why they thought it needed a new Logic Board. Did they see bad capacitors?
http://www.ifixit.com/blog/?p=1892
These were the covered serial #'s
* iMac G5 Repair Extension Program for
Video and Power Issues - September 2005
Computer model: iMac G5, 17-inch and 20-inch
iMac Serial number range, first 5 digits:
W8435 - W8522 or
QP435 - QP522 or
CK435 - CK522 or
YD435 - YD522
Message was edited by: WZZZ

New Logic Board - now audio problem?

Hi,
My macbook went in for repair the other day, they said it had a faulty logicboard so have inserted a new one. Now my sound seems to be very tinny and not very loud. This is a computer-wide thing so it's the same with itunes, on the net etc.
Is there anything I can do to try and get the audio back to normal or should I get in touch with the guys that repaired it again?
Cheers,
Tom

Yeah that's what I thought. I'll get back in touch with them at the start of next week. At least the machine is staying on now!
Just wondered if there were any settings that could have been altered.

I got a new logic board on my mpb.

do i need to download and install any updates?

BelloDesi wrote:
I got the SMC update 1.3 notification.
I would wait on that one, even if you are planning on installing it. Get used to the behavior of your new LB first. Then if you do install it, you'll know any changes are due to the update. Please post back if/when you do install it.
so I guess I don't need any other updates.
Nope.

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Time Machine doesn't recognize old sparsebundle after new logic board

Installed new logic board in pre-Isight 20" iMac due to capacitor swelling and kernel panic. I had also erased the internal HD. I was able to restore all my files to internal HD from Time Machine backup on the 1TB Time Capsule. Now I'm trying to back up my restored iMac to Time Capsule, but there is insufficient space. Time Capsule has three sparsebundle files: one for the 20"iMac prior to new logic board, one for a Powerbook, and one for a newer 24"iMac. Time Machine wants to create a new sparsebundle for the restored iMac, but there is not enough room and I would like it use the residing sparsebundle so that I will have backups prior to the point the new logic board was installed. I tried just changing the name of the old IMac Time Capsule sparsebundle file to the new sparsebundle filename that Time Machine creates when attempting backup, but that did not work. Any suggestions?

1. I thought of just deleting the old sparsebundle in order to make room, but it was a less elegant solution because: a) I'd have to do a complete (i.e. lengthy) backup when really only a few things have changed (mostly software updates) since the restore. b)if something should go wrong with that process, then I've lost my backup file to restore the computer. True, I could archive the old sparsebundle to another drive, and then delete it from the time capsule, but somehow I think there should be a quicker, less labor intensive way that doesn't involve bringing in another hard drive.
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My late 2007 MBP just had a new logic board installed. I have home and work wireless networks that are configured to connect automatically. This always worked flawlessly in the past. My MBP would find the network, connect and all was well. Since I've had the new logic board I'm having issues. The wireless network will be detected but an IP address is not assigned so I can't get on the network or internet. Both my home and work networks were set to assign a specific IP address to my computer. The MAC address detected by the router is correct, at least according to System Preferences.
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Help! I have had my iMac G5 fitted with new Logic Board but it doesn't work

Help! I have had my iMac G5 fitted with new Logic Board but it doesn't work
I have just had my iMac G5 First Gen 1.8Ghz fitted with a new Logic Board under the Apple Repair Extension Programme for iMacs.
I got the iMac home from the repairers and switched it on and everything was working fine for about 2 hours and then all of a sudden the Error Page came up on the Screen (with a big On/Off Switch Logo) and it said I had to shut down.
So I shut it down waited a few minutes and then tried to re-boot it but nothing happened. All that happended was the Power Light in the Right hand corner came on..but nothing else....
Help! Any ideas what to do please?

If you have an external firewire drive (it has to be firewire, USB won't boot on a Rev A), plug it in to the firewire port and turn it on, then boot your iMac and see if it shows on the screen.
Have you tried to hit the eject (up arrow, the last button on the top row of the keyboard) button when you boot, perhaps the repairers left a disc in the drive? Then try and put your install disc in.
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Apple installed a new logic board and now iTunes music is all gone and I cannot log into store or authorize my Mac

I have an early 2011 i7 MacBook Pro running OSX 10.9.4. Earlier this week I had Geniuses at the Apple Store install a new logic board to replace a failed one. My hard drive was not touched. Anyway, when I got home and launched iTunes, I discovered that none of the tens of thousands of legally purchased songs in my iTunes library were listed, even though they actually still exist in my Music folder. Additionally, my attempts to login to the iTunes Store with my valid and correct and accurate and current Apple ID with the correct password, did not work. In fact, no errors were generated. The logins simply erased my input after clicking SIGN IN and then the "Sign In" form came back empty.
As a developer and 28+ year user of the Mac, I was a little stunned to say the least. The Apple Store logic board replacement process should take into account iTunes authentication problems when replacing failed logic boards, but this issue was not discussed at all, in any form during the repair intake process. So, I now have a 'fixed' MacBook Pro that will not acknowledge my thousands of legally purchased songs and will not let me log into the iTunes Store with my valid credentials or authorize or de-authorize my Mac.
Indeed, iTunes Match is also disabled, which means $30 thrown away in paid subscription.
Does anyone know a workaround to this Apple flaw that can correct their mistake and re-enable my Mac for using my thousands of legally purchased songs?
Any feedback would be most appreciated!
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Having your main logic board replaced wouldn't erase music from your hard drive, if it was actually stored on the drive. Your iTunes music resides in your user home folder in a folder called Music.
When you do get a logic board replaced, however, it is a good idea to have the computer first de-authorized from iTunes since you are only permitted to associate your iTunes Store account DRM purchases (movies, tv shows, and older digital-rights-managed music) with up to five computers. See Deauthorize your computer using iTunes.
When a new logic board is installed, you'll need to reauthorize the Mac again. It's not the end of the world, however, if this step wasn't initially taken. See Authorize your computer using iTunes.
...As for not seeing your music when you launch iTunes—try point iTunes to the correct location of your iTunes folder. To do this, quit iTunes. Press the option key and click the iTunes icon in the dock. It will then ask you to navigate to the location of your iTunes music (again usually located in the Music folder in your home folder).

New logic board, and new display, but now completely dead.

Hi guys,
I've got an iBook G3, running 10.3.9.
In December 2006, the logic board failed, so I bought a MacBook, because I didn't have time to be offline waiting weeks for Apple to replace the iBook's logic board.
After much badgering, Apple reluctantly replaced the iBook's logic board under the extended warranty program.
While the iBook was with the Apple repair store, they replaced the display for new as well, even though I didn't ask them to, and even though I wasn't charged for it.
I presume that was because the store discovered that the display was duff enough to be replaced under another extended warranty program.
When I got the "repaired" unit home, with a brand new logic board, and a brand new display, I turned it on, and it seemed to be working fine, so I turned it off, and continued to use my MacBook.
A few weeks ago, the second logic board on my MacBook failed (another long horror story entirely), so I began using the iBook for the first time since it had been "repaired" some six months earlier.
Almost immediately, the iBook began exhibiting a major problem, specifically that I'd be typing away, and suddenly the display would go black.
I could just about see the icons and documents on the screen, but the unit was unusable.
So I pulled restarts, full shutdowns, disk utility, zapped the PRAM, etc, all to no avail.
It seemed to be an intermittent problem.
For example, sometimes, from a cold start, the unit would work for two or three hours until the display went black.
Other times, I'd pull a cold start, and it would go straight to the black display.
By chance, I discovered that if I gave the iBook a shake, the display would come back on.
But then it would go black after a second or two.
And then with another shake, it would come back on for a second or two.
And then it would go black after a second or two.
And then with another shake, it would come back on, sometimes for a couple of hours at a time.
So I figured that it must be a cable which, during the installation of the logic board, and/or the new display, wasn't seated correctly by the technician.
I phoned Apple, and told them about it.
They said that because I had reported the issue beyond 90 days since the logic board had been replaced, it was no longer Apple's problem.
I explained to Apple that I hadn't used the iBook for six months, because I had a MacBook.
After much badgering, Apple has agreed to replace the logic board if it's faulty.
However, Apple has refused to replace the NEW display, even if that's also faulty.
Apple is also insisting that I have to pay all the labor charges.
Meanwhile, I've noticed that the iBook is now incredibly hot.
I mean, the MacBook is infamous for running hot, but this "repaired" iBook makes my MacBook feel like a block of ice by comparison.
I don't remember the iBook running so extremely hot before the "repair."
Which has made me notice that during the last few weeks, I've never heard the iBook's fan come on.
I presume that an iBook has a fan ?
Please confirm.
Therefore, another loose cable ?
Today, the display went black again, as usual.
So I gave the iBook a shake.
But this time, nothing happened.
No display.
No fan.
No hard drive spinning.
Just silent and dead.
What do you reckon, guys ?
Duff logic board ?
And/or duff display ?
And/or duff fan ?
And/or duff cabling by the technician ?
As far as I'm concerned, I don't see why I should have to pay for yet another repair, to correct hardware and/or workmanship which was so bad that after only three weeks of ACTUAL use since the "repair", the unit is now completely dead.
All opinions and advice gratefully received.
With thanks and best wishes,
Michael
London, England

Hi S,
Many thanks for your helpful and swift response.
I agree with you regarding the likelihood that these problems would have surfaced immediately during normal usage, regardless of how much or little time had passed since the repair.
As advised, I will inform Apple Customer Relations UK about the new developments.
Indeed, when I resubmit the iBook, I'll include a print-out of this discussion.
I agree with you about the fan.
Prior to the failure of the first logic board, I ran that iBook for YEARS, without noticing any heat issue.
Indeed, if there had been such incredible heat, then I'd have searched these discussion boards, and reported it to Apple HQ.
Therefore, the astonishing heat is definitely a new development since the "repair."
Consequently, I take on board your comments about the lack of a working fan since the "repair", which I shall also mention to Apple HQ.
As for running the Apple Hardware Test, the unit is completely dead.
The power cable is green, but the unit is now completely silent and black.
I also note your suggestions regarding the cable which connects the display to the rest of the unit, which I shall also mention to Apple HQ.
No repair sheet was ever given to me by the Apple Repair Centre (ARC).
Indeed, no receipt was ever given to me when I delivered the unit to the ARC, nor was any paperwork ever given to me when I collected the unit from the ARC.
However, Apple HQ can see on their screen that the logic board and display were both replaced for new by the ARC.
What else was and wasn't done by the ARC is a mystery.
I'll phone the ARC and ask for copies of any and all paperwork, so that I can submit it all to Apple HQ, which I note is your recommended option, rather than returning the unit to the ARC.
However, the complicating factor is that with the exception of the logic board, it is my understanding that Apple is denying any liability on any part of the "repaired" unit, including the brand new display.
If I understand Apple HQ correctly, they're now saying that all other hardware and labor costs will be mine.
I'm sure I could buy a WORKING second-hand iBook G3 for the same price as a repair, if not cheaper.
Therefore, perhaps I should return the unit to the ARC, and give them the opportunity to correct their previous workmanship, at their OWN cost.
Because as far as I'm concerned, the ARC had two customers during the repair: Apple and the end-user, as evidenced by the fact that the ARC has invoiced its first customer Apple for workmanship which was clearly not up to Apple's own standards, and the ARC has then delivered the unit to its second customer, the end-user.
In addition, regardless of Apple's 90 day warranty on repaired hardware, UK law includes the Sale of Goods Act 1979, and other relevant legislation: http://www.dti.gov.uk/consumers/fact-sheets/page38311.html
Furthermore, if the ARC is completely unhelpful, I could jump all over them, by writing to Apple HQ, with cc's to the UK editions of MacWorld, MacFormat, and MacUser magazines.
As advised, if the unit goes to Apple HQ, I will suggest that the unit is looked at carefully during disassembly, to see if errors were made during the ARC "repair."
I'm always polite when on the phone to Apple, because I love the company so much.
Indeed, even though during the last twelve months, I've been having very bad luck with the iBook, as well as with a MacBook which has exhibited so many problems that Apple has now agreed to replace old for new, I still love my Mac.
And joy, sweet joy, I've just seen on the TNT courier's tracker website, that my replacement MacBook, built by Apple in Singapore, then flown to Arnhem in Germany, then flown to Northampton UK, then delivered to Heathrow UK, left the Heathrow depot 30 minutes ago, for delivery to the customer.
And the sun is shining.
Thank you again for all your kind and wise advice.
With best wishes,
Michael
London, England

Just got my MBP back with a new logic board but...

Hello all
I just got my laptop back yesterday. They did the logic replacement due to a bad graphics card (nvidia) I was not under warranty. I was having the Videocontroller error on the AHT. I just ran the AHT today via the apple disc. It came up with 4SNS/1/40000000:TGOD-86.500. I also noticed my superdrive does not accept blank disc media, it spits them out after a few seconds in. It still install and read programs off it. Burning discs is just the issue. I posted that issue here http://discussions.apple.com/message.jspa?messageID=12410595#12410595 But prior to the new logic board, it recognized the discs as "blank"
Please any help would be appreciated.
Marc

I had an issue whereby only certain DVDs were usable.....some were, and some weren't.
My MBP went in for repair and the SuperDrive was replaced under my AppleCare extended warranty.
You'll likely need your SuperDrive replaced.
If I didn't have Applecare, I'd be up Shyte Creek by now with some very costly repairs on my September '08 MBP.
BTW, My MBP had two logic board failures in its second year of ownership which were replaced under my AppleCare warranty.
Message was edited by: AnonyMouse

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My iMac got a new logic board, now my HP printer doesn't work

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