My ipad won't start up. I downloaded iTunes on my pc while my iPad was charging - could this have caused the problem? I don't want to restore to factory settings and lose data. Any ideas or solutions? Thanks, Linda

My ipad won't start up. I downloaded iTunes on my pc while my iPad was charging - could this have caused the problem? I don't want to restore to factory settings and lose data. I also recently successfully paired my ipad with a bluetooth keypad. Any ideas or solutions? Thanks, L

FYI, your iPad will charge much faster if you plug it directly into an electrical outlet.
When doing the reset, as Jackkcc suggests, make sure you let go of both buttons fairly promptly after the apple image appears, then wait another 10 seconds or so for the iPad to start up. Note that a reset does not alter any data or settings.

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It's in recovery mode. Anything that was on the phone and not already backed up is already gone. You have no choice but to restore.

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When you still have the problem after restoring to factory defaults/new iPod then you very likely have a hardware problem and an appointment a th Genius Bar of an Apple store is in order.

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Explain exactly what "it won't work" means. The iPad does not respond at all? Does it turnn on? It is not recognized in iTunes when you connect it to your computer?

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Try a new SIM from your carrier. If that doesn't work, make a Genius Bar appointment and get your phone evaluated.

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Hi there AnthPy,
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OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
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It can take a while for your money to show up in your bank, but a week is a bit over the top. Try contacting iTunes Store Support to make sure the refund was issued.

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Thank you Rajshree,
I assume that I can still use the product, and that they did not cancel
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Norm Boshoff
Norm Boshoff M.Div. CIP, CADC II, BRI-II,
Board Registered Intervention Specialist
(949)-813-9506.mobile
800-619-4662.helpline
E-mail: [email protected]
230 Wave Street
Laguna Beach, CA 92651
In compliance with the Health Portability and Accountability Act "HIPAA"
(rule 104-91), this message is intended for use of the individual or entity
to which it is addressed and may contain information that is privileged and
confidential. If the reader of this electronic message is not the intended
recipient or the employee or agent responsible for delivering the message
to the intended recipient, you are hereby notified that any dissemination,
distribution or copying of this communication is strictly prohibited.
If you have received this electronic message in error, please notify the
sender at 949-813-9506 and purge the electronic message immediately without
making any copy or distribution.

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B-rock

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