My iPhone 3GS was recently stolen. I can't find the box and it has not been synced to my computer in a long time. I just use it as an iPod now. I have the IMEI
My iPhone 3GS was recently stolen. I can't find the box and it has not been synced to my computer in a long time. I just use it as an iPod now. I have the IMEI but not the serial number. Is there a way that I can get the serial number using the IMEI number. Thanks
What To Do If Your iDevice Is Lost or Stolen
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My iphone 5 was recently stolen. I had the service shut off, but I don't know how to remotely wipe out my data from my phone! Please help!!
YOu can only do that if you had find my iphone setup and activated prior to having your phone stolen.
Then you log into icloud.com to remote wipe, but your phone has to be connect to wifi or cellular data to do that. -
my iphone 5 was recently stolen on vacation without i cloud set up i tihnk...when my new one comes in and i set up the icloud will my pictures from vacation come back or is there another way
Welcome to the Apple Community.
Unfortunately not. -
message: "The IPhone could not be synced because this computer is no longer authorized for purchased items that are on this IPhone." First I have authorized the computer - several times. Second, there is nothing on my IPhone. I'm try to transfer my ITunes library from my Mac to my new IPhone. Thanks.
Well Authorize the Computer...........
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My icloud emails arent arriving most of the time and a few days ago my iphone and ipad started showing "Can't Get Mail" box. This has not happened before since I set up the iclud email address with the purchase of my ipad about a month ago.
That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it... -
I am trying to sync an old ipod nano (2nd generation) to my itunes on a windows pc but the itunes doesn't recognize the nano and says that it is synced with another computer. Unfortunately, I don't have the old computer now. How do I sync this nano to itunes ?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I have a problem with my itunes. I cannot transfer apps from the itunes to my iphone 4s. Any time I try to snyc itunes tells me "The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone. To authorize this computer for items purchased from the itunes store, choose, Store > Authorize This Computer. But anytime I authorize it tells me you have authorized including this computer 2 out 5 computers. And if I try again the same story over and over again. But I have many apps on my itunes which I want to transfer. Please someone help me.
Well Authorize the Computer...........
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I can't transfer a rented movie from my iMac to my iPad. It get the following error message- the rental could not be transferred to the iPad because it has already been transferred to another computer or device. I have not transferred it to anywhere device.
Is the computer connected to the the internet?
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I have an older IPOD that has not been synced to Itunes for seceral yeras. I no longer have the same computer or e-mail address. How can I sync my old IPOD material to my new Itunes account?
Your email address (used as your Apple ID) does not matter, because iPods are not directly linked to a particular Apple ID.
NOTE: You can still use your old Apple ID, even if your that email address is no longer valid. As long as you remember your Apple ID password. Go here and click on Manage your Apple ID.
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
You can change the primary email address used by Apple, although the Apple ID remains the same.
Back to the iPod. iTunes syncing is generally in one direction only, from the computer's iTunes library to the iPod. You cannot use iTunes to transfer song files from iPod to computer, except for songs purchased from the iTunes Store. However, there are third-party methods and utilities that can transfer from iPod to computer. If you do an Internet search on something like "ipod transfer," you should get some links. (The CNET article seems to be popular.)
Once the song files are on your computer's drive, you can add them to your new iTunes library. After confirming everything is there, sync your iPod to that library. If there is any content purchased from the iTunes Store that uses DRM (copy protection), such as audiobooks, videos, and very old song purchases, iTunes may prompt you to authorize your computer with your Apple ID (the one you used to make the purchases). -
Hi ,
i try to update the app for the iphone but i can't error massege {the iPhone could not be synced because this computer is no longer authorised for purchased items that are on this iPhone }
i try manytime to put my email amd the password and tel me the comuter is authorised ???I do have the same problem too. I don't know recently updated itunes to 11.1 and today I tried to install a free app and this message occurs no matter what I ve tried.
I dont want to perform a master reset to iPhone yet... hope apple will come up with a fix.
iPhone 4 / iOS 6.1.3 -
if my phone says it needs to be restored will it delete all of the stuff i have on it? Such as music i have on an app? The music has not been synced to itunes. Will all my pictures get deleted aswell? My phone is not working for some reason, when i was downloading ios6.1 it crashed or something. PLEASE HELP!!
Purchased iTunes content can be re-downloaded:
http://support.apple.com/kb/HT2519
Any photos in your camera roll, not previously imported to your computer, you will lose. You should be regularly importing these photos, as the iPhone's camera roll is not designed as a storage device.
Had you been regularly syncing/backing up, you wouldn't lose anything. Now you know, don't backup your data, and you will eventually lose it all, guaranteed. -
the iphone could not be synced because this computer is no longer authorized for purchased items
Hello 7283,
Thank you for providing the details of the issue you are experiencing with syncing your iPhone. It sounds like you computer is not authorized for some of the purchases on your iPhone.
I am not sure if you have authorized your computer, but I recommend trying that first. If you have purchases from multiple Apple IDs on your iPhone, you will need to authorize all the Apple IDs used to make purchases. Use these steps:
Open iTunes on the computer you want to authorize.
Choose Store > Authorize This Computer from the menu bar.
You may need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
Enter your Apple ID and click Authorize.
Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
If you have already authorized your computer, I recommend reviewing the following article for additional assistance:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Getting frustarted with itunes. I had to recently do a hard reboot ny iphone and attempted to sync my phone to get m apps back. When I go to sync my phone and it says,"The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone". When I go to authorize it says it's already authorized. Help!!!!
I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!
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The iPhone could not be synced because this computer is no longer...
This is not about wanting to manage music, etc. It's about my work. I have an app in development and need to load the latest IPA for testing, a process performed through iTunes, like syncing anything else. When I try and sync I get the message, "The iPhone could not be synced because this computer is no longer authorized for purchased items that are on this iPhone.
I did the research on the internet and haven't found an adequate answer. I've tried:
— Being sure I'm logged into the same iTunes account as the iPhone.
— Deauthorizing then Authorizing the computer, after which I get an alert saying the computer has been successfully authorized, resulting in the same error message again when I again try and sync.
— Removing the SC Info folder, as found in this article: http://support.apple.com/kb/TS1389 . I guess I have the only Mac that has no trace af any such "SC Info" folder anywhere in the system (OS 10.6.8).
— Logged in under every conceivable account configuration (computer admin, device account, etc...) to no avail.
I have to get this IPA imported into the iPhone. It's the same process as syncing anything else. If anyone has a solution, please send it along. Clock is loudly ticking.
Many thanks.
CayceSame problem. Did you guys find the solution?
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Why can't I read my emails from my iPad mailbox on my iPad today?Each message is replaced by the comment "This message has not been downloaded from the server."thank you
In which case, clearly communicating the intent would have been a better solution. The steps do apply. A more appropriate response would have been "tried that, no change".
Regardless of whether they fixed the problem or not, they do apply.
If English is not your native language, I would strongly encourage you to post in your native language going forward.
If basic troubleshooting has not resolved the issue, the next step is to take the device to Apple for evaluation.
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