My iPhone 4 has been water damaged and the screen short-circuited.

I am getting a replacement phone from my mobile provider but I want to back up first so i can save the data I have on my phone since my last back up. I can see the phone in i-Tunes but I have a passcode on the phone which I can't enter as the screen isn't functioning - is there any way I can get round this? Would really like to save the photos and video from Christmas Day.
Many thanks!

Sorry. If it's been damaged to the point where you can't enter the passcode, there is no way around it at this point.

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My iphone has been water damaged and in the mean time ive gone back to using my old phone. But i need to get all the contacts from my iphone i had synced to my laptop, but i don't know where to find them and im not sure if ive backed them up to anything!

my iphone has been water damaged and in the mean time ive gone back to using my old phone. But i need to get all the contacts from my iphone i had synced to my laptop, but i don't know where to find them and im not sure if ive backed them up to anything!

If your contacts are synced to your computer then they are in the supported app you are syncing with.
When you set up syncing of contacts on your device, which application did you select?

TS4062 my iphone 4 has mild water damage and will not sync with cable.I want to sync it over wifi to reload data I deleted during my troubleshooting, but I did not set up for wifi sync before the damage. Is there a way that this can be done now ?

My iphone 4 has mild water damage. As a result, it will not sync with it's former XP computer with the cable. I deleted the phone's data in the troubleshooting process. I want to get it back by syncing over wifi, but I did not set up this capability before the damage occured.is there another way to initiate this feature ? I can tell that they are connecting in the cloud because an app I just downloaded on the phone is showing up in itunes on the computer.

You don't need to access your e-mail account, just get into your Apple account and change the e-mail address. If you can't access your Apple account, then you have a bigger issue to contend with.

TS3992 my ipad has said to me that it hasn't been backed up in two weeks and it will do it automatically after i plug it in and connect it to wifi it would do it! but it has been two days and the screen has frozen the screen so i can't do any thing to sto

my ipad has said to me that it hasn't been backed up in two weeks and it will do it automatically after I plug it in and connect it to wifi it would do it!

Please try to make a "hard reboot" by holding down the home button + the power button (at the same time) for a few secons until it start rebooting.

My iPhone has been badly damaged and I cannot get the screen to work. I want to do a backup to transfer to my new phone but the backup will not work because the phone is locked. Can I input my lock code to the phone via the computer to allow a backup?

My iPhone has been badly damaged and I cannot get the screen to work. I want to do a backup to transfer to my new phone but the backup will not work because the phone is locked. Can I input my lock code to the phone via the computer to allow a backup?

Sorry, no.

Can i use some other company's locked iphone? or can i get official unlock from apple? cause i had iphone but it got water damage and don't want to pay crazy amount of money to get brand new...

can i use some other company's locked iphone? or can i get official unlock from apple? cause i had iphone but it got water damage and don't want to pay crazy amount of money to get brand new...
and i m getting locked phone from my family memeber for free. but he's with some other carrier. so can i get official unlock for that phone. please help me with this.
thank you

Only the original cellular provider can authorize unlocking. You will need to contact them to determine if they offer unlocking and if the phone qualifies.

HT4061 My iPhone 4 has been recently stolen :( and I am wondering how can I be able to blocked my iPhone 4 so the one steal it cannot use my phone pls let me know what to do thanks.

My iPhone 4 has been recently stolen :( and I am wondering how can I be able to blocked my iPhone 4 so the one steal it cannot use my phone pls let me know what to do thanks.

Apple does not get involved with lost or stolen items. A carrier may offer IMEI blocking (non in the USA currently do, but elsewhere some do). Your carrier would already know your IMEI number anyway, so just contact them and ask them about it.
It is VERY good that you had a passcode lock on the device. That means your personal information will be safe. And yes, after 10 failed attempts (each with increasing time out between allowing another attempt) the device will permanently lock them out until they restore the device in iTunes. Anyone can go ahead and restore your iPhone as new in iTunes, but that also wipes everything off it and restores it to new condition - which does mean they can go off and use it as theirs, but at least all your data is gone.
Did you file a police report it was stolen? Also your carrier should be told (and ask them about IMEI blocking). Sorry it is gone, but you did the best thing possible to protect yourself and your information when you set up that passcode lock.

After my phone 4 was upgraded to iOS 5, my iphone 4 has been getting slower and slower. It's really annoying. How to solve this problem?

After my phone 4 was upgraded to iOS 5, my iphone 4 has been getting slower and slower. It's really annoying. How to solve this problem?

hi Allan,
Can't make or receive any calls. When making a call, you see the thing dialing but no tone, it rings at he other end however. When somebody trying to call me, it does not ring at my end. If you try to end the call, the phone page will just freeze, when you exit the phone page to go try the MP3 player for example, and come back, the phone is still trying to end the previous call. I tried resetting the network settings, turn the phone off and on , no difference at all. It's easter Sunday, everything is closed here in Montreal.

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my iphone 5c has been opening apps and typing silly by itself and has become very unresponsive

If you restored to factory settings without help, your phone has a hardware problem or was hacked/jailbroken at some point. Take it to Apple for evaluation. There is nothing further you can do.

I bought an iPhone at september 2011 but it has been replaced twice, and the last time it was replaced was on February 2012... My question is till when is my warranty activated ???

I bought an iPhone at september 2011 but it has been replaced twice, and the last time it was replaced was on February 2012... My question is till when is my warranty activated ???

Your 1 year warranty starts the date of purchase of the original device. If the device is replaced that original warranty stays the same on the new device. Each replacement does come with a 90 day warranty. So if you're out of that original 1 year warranty... you will be covered for atleast 90 days on your replacement device.

HT1766 I've just purchased an Iphone 5c. I have chosen the restore from iCloud and the phone has now restarted to complete the restore. It has been 3 hours and the progress bar has not moved.

I have chosen the restore from iCloud and the phone has now restarted to complete the restore. It has been 3 hours and the progress bar has not moved. I have now tried to reload again by holding the sleep etc, to no avail

If all you want is your old photos, you could backup your new phone using iTunes, then restore it from your iCloud backup, import the old photos to your computer, then restore it from the backup your made in iTunes returning your newer data to your phone. If you want your old photos on your phone, sync them there from your computer using iTunes. The process would look like this:
Connect your phone to your computer, when it appears in iTunes on the left sidebar right-click on it and select Transfer Purchases; right-click again and select Backup.
Disconnect from your computer and go to Settings>General>Reset>Erase All Content and Settings to return it to new
Go through the activation setup, choosing to Restore from iCloud backup. Make sure your phone is plugged into a charger and has access to wi-fi as this can take hours to complete.
When complete, without connecting your phone to your computer, open iTunes and go to Preferences. On the Devices tab check "Prevent...from syncing automatically"
Now import the old photos to your computer (see http://support.apple.com/kb/HT4083)
When done, open iTunes, right-click on the name of your phone on the left sidebar and select Restore from Backup, choose the backup you made in step 1.
Go to the Photos tab and select the photos you want to sync to your phone and sync.

My charger just stopped working. The cord has no visible damage and the plug box works fine with other phone cords. I've had my phone

My charger just stopped working. The cord has no visible damage and the plug box works fine with other phone cords. I've had my phone for less than four months now. Will Apple provide a new charger if theirs is faulty? I have not dropped it in water or anything. It was a normal day and I had 20% battery and I tried to charge my phone and it wouldn't charge. The charging pug box works fine with other phone USB cords so I know its something to do with the charging cord.

Eklms wrote:
My charger just stopped working. The cord has no visible damage and the plug box works fine with other phone cords. I've had my phone for less than four months now. Will Apple provide a new charger if theirs is faulty?
Yes.
Everything is included in the warranty.

I tried to update my ipod but then it didnt work saying that an unknow error has occured, now itunes is not recognising that an ipod has been plugged in and the picture that comes up when you first get it is on my screen, i dont know what to do?

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Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

How do you get your photos, apps etc. from the iCloud after your iPhone 5 has been set up at the AT

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http://support.apple.com/kb/HT4859

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My iPhone 4 has been water damaged and the screen short-circuited.

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