My iPhone 4 is unable to backup after I had the IOS upgraded to 4.3.5 ver. In iTunes, backup progress shown in initial progress even leaving it on overnight. What shd be done to normalize the backup process? SOS

My iPhone 4 is unable to backup after I had the IOS upgraded to 4.3.5 ver. In iTunes, backup progress shown in initial progress even leaving it on overnight. What shd be done to normalize the backup process?
iTunes for my PC was also updated to the latest.
.... SOS

You should be importing all pics taken with the iphone to your computer regularly as you would with any digital camera, particularly before any update or restore.
You should also be syncing your contacts to your computer regularly.  They hsould be in whatever program/service that you have selected to sync.
If you have failed to do this, then they are very likely gone.
You can try restoring from backup.

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