My Iphone (4) rings ..but keeps losing all other tones (mesage mail etc) ..., My Iphone (4) rings ..but keeps losing all other tones (mesage mail etc) ..., My Iphone (4) rings ..but keeps losing all other tones (mesage mail etc) ...

Can anyone help. My Iphone 4 (9 months old) rings ok, but 3 time in the last weekend the tones have just stopped working. when I notice it and check a fewq settings ..nothing has changed. 3 times when I have connected to 'itunes' on my macbook ..the tones have 'come back' ... any one help please?

OK I have found the answer, and NO thanks to Apple support!!! who had me running in circles around the website support rubbish, denying my guarantee (after recognising my serial number by the way) and telling me my phone number (in Hanoi) is NOT valid. disapointing APPLE ..... its the first time I have ever said that!
The solution is very simple - clean your docking port with a toothbrush!!! it is simply a matter of dirt and foreign objects getting into the port and fooling the phone into 'thinking it is docked' ....
Get a grip Apple support I should not have to find this out from strangers ......

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I upgraded Lion recently to 10.7.3. Since that time I am having trouble with my wireless connection. All other devices are fine, but I keep losing the connection since the upgrade.

Recently I upgraded Lion to 10.7.3. Since that time I have been having a lot of trouble with my internet connection. I keep losing the connect and have to go to diagnostics and turn it back on. Is anyone else having this problem?
Thanks, Pat

I'm afraid there are numerous threads on here discussing this problem. I posted in this one earlier that has a couple of suggestions, but the real solution will hopefully be provided in an update from Apple:
https://discussions.apple.com/message/17589686#17589686

Hi can someone keep this simple for me! my iPhone is due for a renewal. but my old laptop that it is backed up to no longer works! how do i go about saving all my songs pics etc to a new laptop without losing anything? please help!!!

hi can someone keep this simple for me! my iPhone is due for a renewal. but my old laptop that it is backed up to no longer works! how do i go about saving all my songs pics etc to a new laptop without losing anything? please help!!!

Syncing to a "New" Computer or replacing a "crashed" Hard Drive

I keep losing my Selection arrow functionalities on documents I've converted from CS2 to CS6. I reinstall preferences and it works for a few minutes but all is lost again. What to do?

I keep losing my Selection arrow functionalities on documents I've converted from CS2 to CS6. I reinstall preferences and it works for a few minutes but all is lost again. What to do?

What OS?
Id you still have CS2 installed someplace, export the original files as .inx (InDesign Interchange) and convert that instead of the .indd.

TS1398 My ipad3 seems to have connection issues. It is wifi only but keeps losing the connection and is really slow in loading pages - a bit like dial-up speed! My iPhone 4s and daughters' ipad2 have no problems at all. Any ideas anyone?

My ipad3 seems to have connection issues. It is wifi only but keeps losing the connection and is really slow in loading pages - a bit like dial-up speed! My iPhone 4s and daughters' ipad2 have no problems at all. Any ideas anyone?

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I have a restriction passcode that I have no idea what the passcode could be. I know that I need to reset the phone to factory settings but how do go about doing this without losing all of my contacts and other info, etc? (mainly contacts)

     At some point, I don't even remember doing this it must have been so long ago, I set a restrictions passcode on my phone. This has become a problem now because I have so many apps that I do not ever use that take up so much space I can no longer take pictures or put more music on the device. I have read that I need to restore to factory settings but that once I do that I cannot restore to a backup because restrictions passcodes are saved in backups. Is there any way for me to restore my phone to factory settings and then get all of my contacts and perhaps as much other data back as I can? I have tried every passcode I can think of for the restrictions passcode (24 times! to the point that ever time I try and fail I cannot try again for an hour. To say the least, this is quite frustrating as is limits what i can do with my phone on a daily basis, whether it be music or taking pictures and videos etc. Can someone please help me solve this problem without losing minimal data? I have already backed the phone up to my computer as well as iCloud. Even the woman at the apple store told me I had to restore it to factory but was too busy to get further into it and I didn't have a genius bar appointment. If all else fails I can make an appointment and go in there. I just thought I may as well ask on here first to see if there was a way I could do it myself. Thanks for reading and hope you can help me!
-Mike

You can't. Restoring new means everything is erased. If you have a backup made before creating a restriction code, then you can restore that backup, but none later.
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Cannot open favourites using the Firefox tag that usually opens up the menu and a new page.. Now I get the dropdown menu but cannot open a new page, losing the homepage every time I explore, can you say WHY? all other versions worked fine!

I cannot open a new page from the Firefox favorites menu, it worked before in other versions and this new 5.1 version, but stopped working a few days ago, uninstalled, downloaded a fresh program.. same problem exists. I usually leave my 'Home Page' as a stable page and just open 'new' pages for i.e. Google, Internet Banking etc. the '+' sign on my home page or other loaded pages does not operate, hate having to now constantly sign in to my hotmail home page if and when I open new pages, can you help?

Websites remembering you and automatically log you in is stored in a cookie.
* Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
Make sure that you do not run Firefox in Private Browsing mode.
* https://support.mozilla.com/kb/Private+Browsing
* In [[Private Browsing]] mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.
* Do not use [[Clear Recent History]] to clear the "Cookies" and the "Site Preferences"
Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.
* http://kb.mozillazine.org/Cookies

I have a lot of 'other' data on my iPhone 4 summary on iTunes. I looked on the internet it said stuff like you should restore it etc, but i would like to keep all of my data. How do I reduce the amount of 'other' data which is around 3.5 GB

Hi,
On my macbook pro, I have connected it with my Iphone 4, on the summary it says that I have 3.5 GB of 'other' data, which is bigger than my photos and music. How do I make this smaller without losing all of my data in a restoration. I do not kno what the difference is between a normal restoration and a restoration form back up. Also i have already tried deleting old messsages and book marks but nothing is working. I searched on the internet and it said something about it being corrupted!!
Please Help!!!!!!
Thankyou!!!

See -> What is "Other" and what can I do about it? by Kappy.
Clinton

Keep losing all my apps but the stock apple apps

i keep losing my apps except for the stock apple apps the only way i can get them back is by restoring my phone then doing a icloud restore can somebody tell me whats going on please

its happened twice and both times were during the day i have tried to resync with itunes when it happens and made sure they were all checked i tried shutting the phone off and back on and also tried a hard reset the only way i can get them back is to restore my phone and thats starting to be a pain in the butt

I have a new iMac, and successfully transferred all the music. But I still can't get my iPod to download from iTunes without it losing all of the songs, photos, or tones.

I have transferred all of the songs from the old iMac we own to a new one we just bought. I have already had one problem with the music as in some songs wouldn't play without me using sharing. So I took and old computer off the sharing network and all is well there. But my iPod Touch will not download any music, tones, or pictures without me taking all of the previous items on my iPod Touch. Anyone have any clue what I should do?

Since I am impatient and can't wait for 90 minutes for an answer, I have decided to lose everything on my iPod and try to remember all the songs I had on them. But if anyone can help me prevent this in the future, that woud be great!

My iPad keeps losing its network connection. All of the other wireless devices in my house are fine. Any ideas as to what may be causing this?

I have an IPad 1 with 16 G of memory and wiFi only. For the last 2 days it has been dropping off of the wireless network repeatedly. I have a wireless laptop next to it that is fine. I am working where I normally do and have had no problems until the last couple of days. My other IPad works just fine and my macbook pro is also having no problems. Does any one have any idea where to begin troubleshooting?

Just a follow up with a successful ending, I think.
Got the replacement iPad2. Synced it on itunes, put in my old SIM card, and tried it out. I was heartbroken when it had exactly the same problem with wifi connectivity! Dropped my home wifi connection every few minutes or seconds. Had to be prompted to find home network.
Then I tried turning OFF "Ask to Join Networks" as suggested by another poster on Apple Support. Suddenly, I had steady wifi connectivity. I left it that way overnight and even when I woke it from hibernating, it was still connected to wifi!!
Thinking I found the answer, I decided to go back to my original iPad2. I had previously used "Erase All Content and Settings" when I received the replacement iPad2 and so, had to Restore from my iTunes. After doing that, my original iPad2 now holds a wifi connection!! (And I did NOT turn off "Ask to Join Networks".)
So was it fixed by my erasing all content and settings and then restoring it back? Maybe. I called Apple Support again and they did not have any answers or suggestions. They did say that turning off "Ask to Join Networks" would have no effect on connectivity but it did stop the iPad to keep prompting me to choose a network to join!
I would be interested if this "fix" works for anyone else because I see it is a fairly common complaint.

My 5 year old iMac's hard drive is at the point of failing. I'm trying to save al files on it, but it wont allow backup via Time Machine to an external hard drive. How can I keep from losing all the files and programs if the hard drive fails?

I'm concerned that my iMac, purchased 5 years ago, is about the crash and I can't back up my files and programs to an external hard drive via Time Machine because the computer freezes after only a couple hundred MB and gets nowhere near the required amount.
How can I save these files and programs if the computer hard drive fails or has to be replaced without the backup being able to be done? I need to do something quickly, but I'm not sure what I can or should be doing.

Get an external hard drive, some good ones that I like are the OWC, http://www.macsales.com Mercury Elite Pro drives...they are very good and reasonably priced.
Get the drive, connect via USB or FireWire, then use Disk Utility to format the new drive as Mac OS X Extended (Journaled), and then use Disk Utility to Restore the current drive to the new drive. Restore actually clones the drive so you will have a bootable backup on the external drive.
After you have formatted and named the external drive, click Restore in the main Disk Utility window, drag the name of the old hard drive to the Source box, and drag the name of the new external drive to the Destination box. DU will make an exact clone of the internal drive on the external drive.
That clone will be a complete backup of the operating system and all of your data.
You can test it by restarting the iMac and hold the Option key. That will give you a grey screen showing all bootable drives. Just click the external drive, then click the upward pointing arrow under it and the iMac will boot from that drive.

How do I sync my iPhone to iTunes on a new computer without losing everything? My old laptop's hardrive crashed and I just got it back. Now I want to sync my iPhone but it keeps telling me that it'll replace all my audio, but then I'd have no songs.

I just lost EVERYTHING on my computer. All I have left now are my songs and photos on my iPhone. Once I got my laptop back with a brand new hardrive, I was anxious to sync my phone up to iTunes. I felt that once I had all my things on my computer, I wouldn't have to worry so much about my phone getting stolen or broken or something. (My family has a bad history with accidentally washing our phones in our laundry...) I downloaded iTunes and waited an hour for the sync to back up my phone. Once that was done, I looked in my library expecting an extremely long and comforting list of songs to appear on the screen. However, there was absolutely nothing. I looked under the music tab on my phone and checked the Sync Music box only to be greeted with a scary window threatening to replace the songs on my iPhone with the songs in my library. That would be all fine and dandy IF I actually HAD songs in my library... HELP ME. I live on my music, for my music, and because of my music. Plus, I've purchased every last song on there and I would be very, very, very, very, very angry if all those 99 cent songs (which add up) were to disappear. I'd be very, very angry indeed. Oh and my artwork is all messed up on my recent purchases for some reason. Technology doesn't like me.

1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer.

I want to move video to an external hard drive but keep my photos on my mac. How do I do this without losing all my details?

I am looking to free p space on my mac book pro by moving all my video that downloads into iPhoto and keep it on an external hard drive. How do I move only the video and keep all the info associated with them? Will iPhoto recognize and keep them organized as before!?

All you can do is select the videos (smart album with keyword = movie) and export them then delete in iPhoto with the optional information available during export - you can not "split" an iPhoto library between two drives
LN

Why does my Photoshop CC keep losing my actions? The program isn't crashing, but occasionally when I open it or Lightroom, all of my actions and presets that I've loaded are gone.

This is getting so damn frustrating. I hate having to continually load actions into Photoshop CC and presets into Lightroom 5.

I would like the answer to this also. It deleted about 2/3 of mine. I cleared the workspace and started a new one. I fixed my actions back in the order I wanted and uploaded it to CC. Then they disappeared again. Whats going on and how can I fix it?

My Iphone (4) rings ..but keeps losing all other tones (mesage mail etc) ..., My Iphone (4) rings ..but keeps losing all other tones (mesage mail etc) ..., My Iphone (4) rings ..but keeps losing all other tones (mesage mail etc) ...

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