My iPhone 4 stopped updating in the middle of the process and now I can't use my phone. Itunes also doesn't recognize it, but my computer does when it charges
So I was talking to my friend on the phone and hooked it up to my computer to sync and the update thing appeared. I clicked on update and download the latest update for it and it was going smoothly. After the software/firmware (I can't remember which one) was extracted, my phone was backed up. Once the back-up was complete, iTunes said preparing update. That's when I got a message saying the update could not be performed or something (it sounded like the phone came unplugged or something). Now my phone is stuck on a screen with a usb connector with an arrow pointing to an iTunes logo.
I've tried pressing the sleep/wake button, holding it, holding the home button, and holding both for a hard reset. Nothing has worked. I have an Apple Care policy, but I want to see if there's a way I can fix it so I don't have to go to an Apple store.
I can't rememebr what OS I was running at the time, but I think the update was for 4.3.3 if that helps
Thanks in advance for your help!
Did you try to connect in recovery mode? iPhone and iPod touch: Unable to restore
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Message was edited by: S. H. Mahmoudi Mehrizi -
help
Hello emacar,
The following article contains some information that should be useful for getting out of your current situation.
iPhone: Configuring accessibility features (including VoiceOver and Zoom)
http://support.apple.com/kb/HT3577
VoiceOver
If VoiceOver is on and you want to turn it off from the device instead of from iTunes, remember that a double-tap acts like a single tap and you need to use three fingers to scroll when VoiceOver is on:
Press Home.
Tap Settings. Then double-tap Settings.
Tap General. Then double-tap General.
Use three fingers on the screen to scroll to Accessibility.
Tap Accessibility. Then double-tap Accessibility.
Tap VoiceOver. Then double-tap VoiceOver.
Tap "On" next to VoiceOver. Then double-tap "On" to turn it off.
Cheers,
Allen -
Help.
Try and force your iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device. -
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read
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