My iPhone 4 was disconnected during ios 5 update - now i have error -50 showing and cannot get phone back on. Help!
during IOS5 update my phone was disconnected from itunes. i reconnected it and continued the update by clicking 'continue restore'. Itunes is now saying the the phone is updated to version 5 and appears to have fully synced. however, when i turned the phone back on i have the set-up screen and when i select to restore the phone through itunes i get a message with options to 'continue restore' or 'delete backup'. when i select 'continue restore' itunes then gives me an 'error -50' message and just syncs the phone but nothing seems to happen - the phone does not do anything.
Should i delete the back up and start over, or will that delete all my contacts?
Any help is much appreciated!
Everything is Sorted!
The release of iTunes 11.0.2 and iOS 6.1.2 for my iPhone 4, seems to have sorted everything. I can now sync music, films and photos between my MacBook and my phone.
I was dubious about blindly doing the updates but decided they couldn't really mess up any further functionality so I went for it and it's sorted now.
Look in to, and take the gamble, it's up to you.
Similar Messages
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Correct.
The ipod will sycn to one and only one computer at a time. Syncing to another will indeed erase the content from the ipod.
Copy everything form your old computer, or your backup copy of your old computer, to your new one. -
My 3gs wont restore after ios 5 update. I have tried firmware restore and restore from backup, neither works. All I get is "iphone restore failed because backup session failed" Any ideas on how to make a successful restore with this ios 5 update?
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I have a song that I purchased from Itunes on my Iphone and there was an error downloading. Every time i try to download it times out and says to try again. I have tried several times and still get same message. Help? I have been charged for this song but have not been able to download.
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Hello . I have an iphone for which is currently IOS 7 updated. I have had some trouble with its batery life after IOS 7 update. I advised from the phone shop that I need to give it a factory restart and I made it. Now i have icloud activation lock and I have no idea when I create an icloud account. I donr remember any related email or password. I am completely losttt
Any help guys ? ( I am currently stuck with Nokia 2210Welcome to the Apple community.
Unfortunately, unless you know the Apple ID, there is absolutely nothing that can be done, you cannot use your mobile device. You may be able to find your Apple ID at Look up your old and forgotten Apple ID -
My iphone 4 was working good until IOS6 update, now I can't hear anything, my ear phone donot response ...Speaker are ok..if some one call me...they can hear me ...but I can't hear them.....please desperately need help...plz suggest...all reset is done...except restore ...
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I backed up my iphone 4 s and then did the up date now i have no contacts how do i get them back
i backed up my iphone 4 s and then did the up date now i have no contacts how do i get them back?
Try logging into icloud.comwith you're apple id and see if you're contacts are there.
Hope this helps -
my pc crashed and i lost all my pictures and music that was stored on the pc. now i have a new pc and when i log into itunes all my music and photos are not available. I guess i dont understand the pupose of itunes and its worth. I thought it backed up all my photos and music, but apparently not. So what do I use so that when i lose data on my pc i can retrieve it again at a later date or after a crash?/
Your content will only be where you put it. It has always been very basic to always maintain a backup copy of your computer.
You can transfer itunes purchases from your iphone: File>Device>Transfer purchases.
You can import your pics taken with the iphone as you would with any digital camera.
You can e-mail the other pics to yourself, they will never be of the original quality.
You can out a unique contact and calendar entry on the computer. You should get the option to merge the data when you sync. -
My iPhone 4 has frozen during iOS 7 update! Someone help?
Please help me, I don't know where else to ask! Earlier, about two hours ago, I decided to finally download and install the iOS 7 update. My phone had previously been running 5.1, and when the update finished my phone restarted like normal. But then it started updating again and froze halfway through. And now its just been sitting there for the past 20 minutes, frozen halfway through the update. Funny thing is, my iTunes says my phone is running 7.0 now. What the **** is going on and how do I fix it??!
I had/still have the same problem Amari, and it was ever since I was (forced) to upgrade to iOS7. I didn't want to upgrade it (I avoided it for about 2 months) because I read that it said upgrade at your own risk.... which made me a little worried. So when I went to sync music on my iphone, it basically forced me into upgrading to iOS7 if I wanted new music on my phone. I didn't really realize anything was wrong until I got an alert on my phone saying that I was almost at my maximum for data and would have to pay money to use more data... which this has never happened to me in a year and a half with this phone/plan. So I realized that my wifi was not working anymore, so I cannot connect to wifi, and my battery is now really weak. Also, my phone freezes a lot and won't turn off using the top button... all since the forced upgrade....
I went into Apple yesterday and they basically said I need to buy a replacement phone or upgrade my phone. They said that my wifi chip is dead and my battery is really weak now. (None of this was the case before iOS7... which the sales reps don't really like to agree to, but it's true..) I'm pretty frustrated and disappointed in Apple for this. This is my first iPhone and I haven't even had it a year and a half. I take extremely good care of my phone and every other phone I've owned (Blackberrys, flip phones) have lasted 3 years+. I thought Apple technology was the best? I don't think that I should have to pay more money to replace my phone. I think that this is Apple's fault.
So my options are:
1) Pay $200 to buy a replacement phone (4s, which I currently own.... why do I want to buy a replacement on the same phone that didn't last over a year and a half?)
2) Pay and upgrade to an iPhone 5.... which who knows if I'll have the same problem or not.
3) Keep a phone with no wifi, and a weak battery.. which I'll probably have to pay more monthly for going over data....
4) .....? Get a Samsung?? haha
What am I to do? -
I updated my iPhone 4 to iOS 5. All my ringtones, music, apps, movies, etc were removed from my iPhone. They are still available in iTunes but will not sync to my iPhone. I turned on iCloud. How do I get my data back to my phone without starting over from scratch?
What fixed it for me:
On your computer, open iTunes > My iPhone (or whatever name you gave your iPhone) > "Music" page
Uncheck "Sync Music"
Click "Sync" button (bottom right)
Let it run and finish
Uncheck the box for every song, playlist, etc.
Click "Sync" button (bottom right) (This step may be unnecessary, but I did it and got the result I wanted.)
Let it run and finish
Check the boxes for the music you want on your iPhone
Click "Sync" button (bottom right)
Let it run and finish
See if that doesn't work for you. I tried a lot of things that did nothing, but this seems to have fixed it, and quickly. -
my i phone 3g shut down suddenly and cannot be open again. try to to connect to charger and pc but its not working. nthe phone is not responsive , please help....
Hi omleskies,
Welcome to Apple Support Communities.
You can find some steps in these links to troubleshoot your unresponsive iPhone:
iPhone Assistant
http://www.apple.com/support/iphone/troubleshooting/
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Best,
Jeremy -
Hi everyone, I need some help big time. I was currently running the IOS 6.0.1 on my iphone 4 and I could sync and transfer music to my phone via my iTunes account. But I updated my phone to the new IOS 6.1 and now I can not transfer music onto my iphone, all it does is tries to sync the songs but it doesn't. I have uninstalled and reinstalled iTunes back onto my laptop yet it still does not work. Can anyone please help me.
Everything is Sorted!
The release of iTunes 11.0.2 and iOS 6.1.2 for my iPhone 4, seems to have sorted everything. I can now sync music, films and photos between my MacBook and my phone.
I was dubious about blindly doing the updates but decided they couldn't really mess up any further functionality so I went for it and it's sorted now.
Look in to, and take the gamble, it's up to you. -
IPhone 5, started IOS 7 update, now I have iTunes logo, remains there after I switch off and on
I tried to download the latest iOS last night, after a couple of mins as the bar was scrolling, the iTunes logo appeared on the screen. ( this screen appears on the apple restore instructions on the website) . I have never used iTunes. I switch the phone off and on again a few times, but the iTunes logo still there and I can't go any further or get onto another screen. I don't know if the latest iOS update is complete. I am stuck. Thanks!
Try to connect in recovery mode to iTunes on your computer, explained here:
iOS: Unable to update or restore -
Please read title
Plug your device into the original charger & block in a wall outlet and leave it alone for a couple of hours. Then, while it is still plugged in, restart it by holding down the home button and the power button for 10-15 seconds until you see the Apple, then let go.
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im not even sure they are on icloud and if they are i do not know how to access them please help
Photo stream only keeps photos for 30 days. After that, they are removed from photo stream but will remain on your device. However, if you update your phone then reconnect to your photo stream, you will only get the photos from the last 30 days as the others are no longer there.
Always back up your photos to your computer while they are in the camera roll, as explained here: http://support.apple.com/kb/HT4083.
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