My iphone 5 is not backing up, it's connected to wifi, locked and plugged in. It was automatically backing up regularly until Oct 27, now it just sits in limbo.
My iphone 5 is not backing up, it's connected to wifi, locked and plugged in. It was automatically backing up regularly until Oct 27, now it just sits in limbo. Now it won't work manually, nothing. Any suggestions out there?
Hi Omanaomi,
It sounds like you may be trying to back up your iPhone to iCloud. Try these methods to initiate the backup first:
iCloud: Back up your iOS device to iCloud
http://support.apple.com/kb/PH12520
If you are still unable to back up your iPhone to iCloud, you should see an alert message, the meaning of which can be explained by this article:
iCloud: Understanding Backup alert messages - Apple Support
http://support.apple.com/en-us/TS4576
Thanks for using the Apple Support Communities. Have a good one!
-Braden
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Backup does not sync automatically when connected to wifi, locked and charging
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