My Iphone 5 just stopped working. Won't even pick up a battery charge.

My Iphone 5 just stopped working. There is no damage to it and now it won't even hold a charge. What do I do?

Depending on the age and use of the phone, you might need a new battery. Visit an Authorized Appel Service Provider or Apple Store to check the battery.
Apple Support can also do that for you.
iPhone - Contact Support - Apple Support

Similar Messages

  • My iPhone just stopped working; it does not start up

    My iphone just stopped working; it does not start up!

    Try resetting it:
    Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release.

  • My iphone just stopped working, i cant get it to turn on i tried plugging it into itunes and it still doesnt work, my iphone just stopped working, i cant get it to turn on i tried plugging it into itunes and it still doesnt work

    my iphone just stopped working, i cant get it to turn on i tried plugging it into itunes and it still doesnt work, my iphone just stopped working, i cant get it to turn on i tried plugging it into itunes and it still doesnt work

    Hello there, LaruaGalliers.
    The following Knowledge Base article provides some great troubleshooting steps for your issue:
    iPhone and iPod touch: Charging the battery
    Battery does not charge
    Verify that the outlet being used is working.
    Try another USB power adapter if available.
    If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
    Try another USB cable if available.
    iPhone or iPod touch displays the low-battery image and is unresponsive
    If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.    
    You should see this image when iPhone or iPod touch begins to charge:
    If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
    If the issue persists, follow these troubleshooting steps.
    Thanks for reaching out to Apple Support Communities.

  • My iPhone just stopped working. I've tried charging it and turning it on and nothing works.

    Hello, my iPhone recently stopped working - I tried plugging it up to charge and that hasn't worked. I even took it out of the case. It still won't turn on. Is there any solutions?

    See Here for  >  Frozen or unresponsive iPhone
    Try this First... No Data will be Lost...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • IPhone just stopped working

    iPhone 4 just stopped working over night, just black, cannot get any life at all. Put it on charge but not any thing can any body help me.

    Hi kimbrook,
    If your iPhone is unresponsive, you may find the Power/Battery portion of the following article helpful:
    iPhone: Hardware troubleshooting
    - Brenden

  • My I Phone 4s stopped working/ won't even turn on. What should I do?

    My I Phone 4s stopped working/ won't turn on. What should I do?

    Hello guyster1707
    If you are having issues wit your iPhone turning on, check out the articles below to get it to power back on and working again. It will walk you through checking the power adapter and cable.
    iOS: Not responding or does not turn on
    iPhone and iPod touch: Charging the battery
    -Norm G.

  • Yahoo mail on iPhone just stopped working

    I've been using Mail to access my yahoo mail account for years, and yesterday it just stopped working on my iphone4 and iPad. I updated to iOS 4.3 a while ago so it was fine since then. I get the typical error message that the server can't be reached. Any ideas?

    Looks like yahoo issued a fix. Mail is working again.

  • My iphone just stopped working today. What could problem be?

    My iphone just topped working.  What happened?

    Backup your iPhone, then restore it. If it's still not working then try holding down the home button and the Lock button at the same time for 15 seconds, it will go into DFU mode. Can you give us anymore information on what you was doing? Did you just wake up to it not responding? is the phone off? can you hear anything from it? (Have you heard text noises etc) is itunes finding the phone? any sync errors etc? All of this could help determine the problem. If restoring the phone worked, try then restoring back to the Backup file so you've got everything back and you should be up and running ready to go.

  • My iphone just stopped working...

    My brand new iphone 5s was just working, I locked it and placed it down on the sofa and I picked it back up to use it and it wouldn't turn on. I've put it on charge and tried to turn it back on again and it wont work. I just went to try and restore it on itunes as that worked for my old iphone but my laptop can't even search for it. I would like to have my phone working again ASAP but i'm not sure how.
    Any ideas would be much appreciated thank you.

    Try resetting it:
    Press the Sleep/Wake button & Home button at the same time, keep pressing until you see the Apple logo, then release.

  • HELP!!! HELP!!!  My Iphone just stopped working!

    I just bought my Iphone a couple of months ago and the same thing happened.
    It just quit working.
    I tried doing a hard re-set by holding the buttons down for 5 minutes! Hands are still cramping. I tried to charge it and nothing happens. Just a black screen. I left it to charge for 8 hours and nothing. What to do? Its been more than 30 days so I can't return it!

    The iPhone includes a one year warranty. The 30 day return window is for returning an iPhone for payment credit, not for an exchange under warranty.
    If you are in the U.S., call AppleCare or make an appointment at an Apple store if there is one nearby.

  • My photoshop keeps freezing after a while after use and it just stops working to where even if i'm working on one document the exe running gets up to around 505mbs does anyone know why

    Does anyone know why this is happening> my mb's get up to 500 just when i'm working on one photo and Photoshop stops working randomly

    Please read these (in particular the section titled "Supply pertinent information for quicker answers" because I for one am not clear on what’s happening exactly): t-issues.html

  • My ipod classic has stopped working, won't even charge. why?

    my ipod classic has stopped working suddenly and now switch on or charge, any ideas?

    The community need more info, from you to be of any help.
    Stopped working?
    1. What do you see on the iPod screen?
    2. When was the last time you charge it successfully?
    3. How old is your iPod?
    4. What version is your iPod?
    5. When was the last time your iPod was working?
    6. Are you using a Mac or Windows iTunes?
    7. Which version of iTunes are you using?
    As you can see in the discussion list, some Post don't get a response, as the regulars don't know how to help without the relevant info.
    Have a nice day!

  • My iphone just stopped working at all, what can i do?

    argh someone help...i put down my iphone 4 on the table working in the night, but when i get up, its totally dead!
    i have only had it 2 months, i thought maybe the battery was too flat, but it wont even charge... its never been dropped or
    spilt anything on it. so i'm baffled by this... i have to send it for repair by tmobile, but that takes 2 week minimum...has this happened to anyone else???
    any tips to get it working myself?

    As in the user guide, try restarting, resetting, restoring in that order.

  • I am having the same problem as many others: the scrabble on my iPhone just stopped working out of the blue yesterday - has anyone figured out what the fix is ??

    I was wondering if anyone has figured out why the Scrabble app isn't working on all of these iPhones yet?? It started on mine yesterday .

    If this doesn't resolve the problem you have a phone with a hardware failure.

  • HELP iPhone just stopped working

    i can ring my phone but nothing happens wont start or anything even long press the power button wont work. 

    give it a reboot, hold the power and home button together for 10 to 15 seconds or until you see the apple logo and then release.

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