My iPhone 5 overheated yesterday and now it won't turn on. When I plug it to charge it only flashes the Apple logo. I've restored my device on iTunes but it's still not turning on. Help!
So I charged my phone yesterday but it didn't seem to get charged because the battery percentage went lower instead of higher after I plugged out my phone. Then the battery percentage subsequently got lower even faster, jumping from 28% to 15% within ~a minute. It was very hot too, so maybe overheating was the problem. Then I tried charging my phone again after leaving it to cool but it won't charge and keeps flashing the Apple logo.
I've tried to no use:
1. pressing the Power button and Home button together for a long time
2. restoring my device (on iTunes it says that my phone's updated, but it still won't turn on)
Should I just send my phone to Apple for them to fix it or for a replacement?
I'm sorry, it seems that the problem is that my phone WON'T restore. I just tried restoring again and it keeps giving me the 2001 error. Help.
Similar Messages
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Why does this happen?
Before my phone diedthe screen and everything worked except the phone said Searching... and wouldnt get signal.
i was talking on it just 10 minutes before.
now thisHi Jayroh,
Welcome to the Support Communities!
The following article will provide some troubleshooting steps for this issue:
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281?viewlocale=en_US
Cheers,
- Judy -
I dropped my iPhone 4 in water and now it won't turn on at all, will i lose all of my data, for example my photos and messages etc? and is there any way you can back the phone up without having it switched on?
If you had previously been backing up to iCloud (or a computer with iTunes), you would possibly have a backup. That said, if you can't turn the phone on, you cannot create a backup of the device now. Sorry.
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My Iphone 5 has a black screen and when I plug it in, all I get is the Apple Logo, which flashes. Help!
i have the same problem but i have the iphone 4
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Iphone 3G only will only flash the Apple logo and do nothing else. HELP
My phone started acting up yesterday and then it started only showing the apple logo. It flashes off and on. I plugged it in the computer and it stopped when plugged in. I then downloaded the new software and it still does the same thing. Any help or information you can give will be greatly appreciated. I bought the phone overseas so I doubt I can get official support here in the USA. I just moved back to the USA from Singapore.
See if you can force the phone into recovery mode:
Leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. -
Put iPhone in docking station and now it won't turn on
I put my iPhone into a docking station which I didn't know had had a drink spilt on it a year or 2 ago. I quickly took it back out but now it won't turn on at all. Even holding the home and lock buttons doesn't do anything. Please help
http://support.apple.com/kb/TS3281
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I have tried restoring the ipod on different computers, one Vista, and one 7. On both, the restore process seems to complete just as it should, until the point where it says "your IPOD will now restart and will appear in listed devices. This IPOD never restarts. The Apple logo just stays on for approximately 30 seconds and then the screen turns off for five or ten seconds and the logo comes back on, over and over for approximately forty five minutes or so, Occasionally the "connect to USB" will come back on, but that is rare. When that does happen, the I-Tunes recognizes it again as an IPOD that needs to complete the restore process. VERRRRRY AGGRAVATING!!!
Time for an appointment at the Genius Bar of an Apple store. It appears you have a hardware problem.
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Reset ipod back to factory yesterday and now it won't turn on
I rest ipod touch back to factory yesterday and now it doesn't come on at all
First thing to try is a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.
Next would be the troubleshooting in http://support.apple.com/kb/TS3281 -
My ipod wont turn on and only flashes the apple logo what do i ?
not too sure what going on, my ipod wont turn on and when looking at the screen all u see is the apple logo flashing from time too time. i tried resetting it but that didand if so how? nothing. do i now have to do a factory reset
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
IPhone 5 only flashes the apple logo on and off.
My iPhone 5 will not come on. When I plug it in, the apple logo only flashes on and off. I have read some comments on this problem, but none of the solutions help me. I have put the phone in recovery mode, but it won't restore or update. I have the read the "error codes" that iTunes gives me, but they don't help either. Any help, please?
nevermind i just realized that its because the battery is flat dead.
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I dropped my iPhone on grass and now it won't turn on
I dropped my iPhone 4 on grass and now it won't turn on tried charging it nothing happened
hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
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my iphone 4 turned off and now it won't turn back on I've tried charging it and plugging it into my computer but it's still a blank screen. please help me.
Intel-based Macs: Resetting the System Management Controller (SMC)
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What can I do? I dropped my iphone (not from a great height) and now it won't turn on however when I plug it in the white apple shows on my screen. My lock button has been broken for awhile so I can't even try switch it on!
Once you have a proven, working Charger... Charge the Device for a couple of hours. Then try to turn it on.
If no joy...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
hi i am having difficulty with my iphone 4s it has been on charge for a number of hours but is just flashing the apple logo continuously i have tried to reset but nothing seems to work can anyone help me please
What is a hard reset? There is nothing in any of Apple's documentation that refers to a hard reset.
There's a reset, a restart, and a restore.
Please explain EXACTLY what you did. -
Have updated my iPhone 5c to iOS 8 and restored it and now it won't turn on. I have tried plugging it in even though I know it was fully charged, I have shut down my rebooted my computer and iTunes from scratch and reconnected my phone and still nothing, any ideas?
Hello Nikmuz,
It sounds like your screen is either black so it looks like it is not on, or it is just plain not turning on at all and it is also not being recognized in iTunes. I would recommend the followng troubleshooting from this article to help you determine whether that is the case or not, named:
iPhone: Hardware troubleshooting
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
While connected to the iPhone charger, try to reset the iPhone.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thank you for using Apple Support Communities.
All the very best,
Sterling
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