My iphone 5s screen won't work but the touch screen works perfectly...I've tried resetting it several times but it continues to stay black. How can I fix this?
Iphone screen is black but the touch screen works and everything else, I just can't see anything on the screen . I tried resetting it but that did nothing.
You held down the home & power buttons until the Apple logo appeared? This could take as long as 30 seconds or more.
Similar Messages
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2014 April 29, Firefox works fine but April 30 it won't start, the possible to work is running compatibility (troubleshoot). Is there any solution for this without running compatibility or without formatting computer? And works during 2014 April 29.
I've already uninstall anti virus
I try also restore and repair windows
I've also uninstall and reinstall firefox.
still doesn't work :(If you had an update of Firefox, the firewall may be the problem.<BR><BR>
This problem occurs when your Internet security program was set to trust the
previous version of Firefox, but no longer recognizes your updated version as
trusted. Now how to fix the problem: To allow Firefox to connect to the Internet
again:<BR><BR>
* Make sure your Internet security software is up-to-date (i.e. you are running the latest version)<BR><BR>
* Remove Firefox from your program's list of trusted or recognized programs, then add it back. For detailed instructions, see Configure firewalls so that Firefox can access the Internet. -
the question says it all
== This happened ==
Every time Firefox openedStart Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
See also http://kb.mozillazine.org/Preferences_not_saved and [[Preferences are not saved]] -
I have recently updated my iTunes to the latest software. Since then my iphone will not sync with itunes, it doesn't show up in my computer any more either. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?
http://support.apple.com/kb/TS1538
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My FaceTime isn't working properly. Every call I make a black dot appears on the camera in the middle (fixed onto the screen, and is not dirt), and the calls always fail. It would ring 6 times and then say call failed. How can I fix this?
If FaceTime ever worked properly for you, restarting your modem (and separate router/wireless if you have such) may help. If the problem continues, try connecting at a different location to see if the problem is within your wi-fi.
The black dot problem may mean you need to reset your iPod. If that does not help, it may need service by an Apple Authorized Service Provider.
If you need help with any of these suggestions, detailed help on each topic is available via Apple's Support pages:
http://www.apple.com/support/ipodtouch/
Message was edited by: EZ Jim
Mac OSX 10.7.3 -
Why won't my iPad mini download music or video's? I click the download button and it will say its downloading. Then once finished it will just disappear? How can I fix this problem?!?!
Are you using the same apple ID and password?
it seems all is in order, but perhaps the password isn't valid.
if the reset didn't work, try signing out of iTunes and App Store, then back in.
have you tried going to App Store - purchased and tapping on the cloud icon for the apps you want? You will still be asked for your password. -
I have music that is playing within the iTunes program, but not on my iPod. How can I fix this?
Skipping songs
The iPod seems to fail to play all of the occasional track that iTunes, and indeed other PMPs, are happy to play. There is probably some minor technical error in the internal structure of the file which is normally ignored by other playback software but causes the Classic to bail out.
If you use Windows you may like to try scanning the files with MP3Validator which can find & fix some internal MP3 errors.
Some users have also suggested that completely removing all id3 tags and then replacing the information can be a solution. This can be achieved in iTunes by selecting an affected track, right/control clicking and using the option Convert id3 tags> None. Since some files may mistakenly have more than one tag you may need to repeat this action. Once you have confirmed that no tag is present you can replace the tag information using Convert id3 tags > V2.3 (I believe it is recommended to avoid using V2.4).
Personally I have found files for which these solutions don't work. In this case the workaround is either to re-rip the tracks or get iTunes to re-encode the file, e.g.convert AAC to MP3 or vice versa and sync the newly encoded file to the iPod instead. Because transcoding will cause a loss of fidelity you should keep your original file so that if a future iPod firmware resolves this issue you can put your original files back onto the iPod.
tt2 -
when I request a software update, i am told my software is already up to date but I know it's not. how can I fix this?
The pre-2006 iMacs this forum covers cannot run any higher than OS10.5.8, and Apple pretty much stopped pushing out any updates for anything other than the current version.
If your iMac is a newer model (covered here: iMac (Intel) forum) you can run at least 10.6.8, available for purchase rather cheaply here:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and it's possible you can run higher depending on your iMac variant. So find your iMac variant, please do "About this Mac" from your Apple menu and, in the resulting window, click the "More Info" button to get this screen:
Please tell us the code name ans number for your computer in the line I've indicated with the red arrow. For an iMac, it will either be in the format, "PowerMacX,X" or "iMacX,X" depending on the age of your iMac. The trailing numbers where I put Xs will help us help you determine what exact variant you have and what upgrade options are available.
Also tell us how much RAM is installed. Newer OS versions often need more RAM that older iMacs shipped with. -
I just updated the software on my iPad2 and now it's asking for my passcode but I never set one. How can I fix this?
I fixed it!!
While not connected to any USB cable I put the iPad in recovery mode.
To do that turn the iPad completely off. Press and hold the home button while turning the iPad on, once you see the apple logo release the home button.
Turn on your OS X mac after it boots up connect the USB from iPod to Mac. iTunes should start. If not launch itunes.
Perform the factory restore process paying attention to all of the screen message windows. Then set up the ipad like it was new. -
my iphone 4 is getting horrible service in Mendota, IL. I drop every single call and have to call back people 3 or 4 times just to finish a conversation. How can i fix this? Its getting really annoying and I cant upgrade to an iphone 5 until January.
Hi KL04!
Let's see what's causing the problem! Current zip code? When did the issue begin? Are you experiencing the issue in or outdoors?
Thanks,
AyaniB_VZW
Follow us on Twitter @VZWSupport -
Ok I forgot my Apple ID questions I went to try to change them but my rescue email is wrong how can I fix this???
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107400) -
I am using Firefox 6.0.2 and I can't pause any downloads. I have both the pause and cancel buttons next to the selected download but cannot use the pause one. I can click it but nothing happens. However, the cancel download button is working. How can I fix this?
I would first update to the latest version of Firefox & attempt to pause the download as you stated to verify if this resolved the issue.
1. On the menu bar click the '''Firefox '''menu and select '''About Firefox.'''
2. The '''About Firefox''' window will open and Firefox will begin checking for updates. If updates are available, they will begin downloading automatically. If Firefox is already up to date, just close the About Firefox window.
3. When the updates are downloaded and ready to be installed, click '''Apply Update.''' Firefox will be restarted and the updates will be installed.
Note: Firefox does not automatically update plugins (like Adobe Flash, Quicktime or Java). Update your plugins at [http://www.mozilla.org/en-US/plugincheck/]
See:
[[Updating Firefox]] -
I have downloaded my InDesign CS6 Suite , but files will not extract. How do I Solve this?
We cannot know. You're being to vague and not offering any detailed info about your system and so on.
Mylenium -
my daughter put a password on her ipod touch and now can't remember it...I have tried to restore with i-tunes but it won't work and a window comes up saying that the device is password protected! Can anyone help me fix this? thanks!!
From this Apple support document: iTunes: Specific update-and-restore error messages and advanced troubleshooting
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the headingBlocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
B-rock -
When I connect my phone, iTunes shows the device. When you go to the device screen where you would see the serial number and the check boxes of what you're syncing, there is no text. The Sync and Apply buttons are there but no wording. The check boxes are there, but no wording next to it. So you don't know what you're syncing. I've tried uninstalling and reinstalling iTunes, but it still doesn't work. And it happens with all 5 devices that I sync.
That generally indicates trouble with the Segoe UI fonts on your system, shannon.
Unfortunately, it's a bit trickier to deal with on Windows 7 than other Windows operating systems. (The instructions by Vortical that usually fix it on Vista and XP can't be applied on a Windows 7 system.)
Try having a look through the following (unfortunately rather long) topic for discussions of possible causes of the issue on Windows 7 systems, and possible treatments for the various font-related issues on Windows 7:
iTunes 10.1 Missing Text -
Please tell me how to fix this
First off, which nano? The 6th doesn't do video, and while I've never tried a TV show or movie, I have loaded some short video podcasts, which will play the audio, but not the video.
I'd look through the different tabs in iTunes to see if there is a checkbox that turns on the ability to use video on your 5th or earlier Nano, if that's what you have. Lastly, did you buy the show from the iTunes store, or somewhere else?
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