My iphone is blocked and I am being told to pluig it in to itunes but the itunes it was set up with is not recognizing the device - can anyone help?
My iphone is blocked and I am being told to plug it in to itunes but the itunes it was set up with is not recognizing the device - can anyone help?
I also live in the United States so redownloading shouldn't be a problem.
Similar Messages
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I have a ini mac and an Apple TV. Both have performed well displaying computer voice and audio onto my TV. For some reason I have lost the Audio - Can anyone help?
Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan -
im looking for help. my kids were playing with my ipod touch and somehow managed to get it disabled for 22,582,766 minutes. my original computer crashed and i have a new one but i cannot get my itunes to recognize it. please help
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
i have an iphone 3gs and everytime i try to restore it on itunes it just keeps saying an unknown erroe has occured (29) can anyone help me with this??
Hello Laura,
Thank you for posting in the Apple Support Communities. I found an article that has information about Error 29:
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
You can find the full article here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Best,
Sheila M. -
I'm new to iPhone and iCloud... I have lots of pics on my iPhone but only some appear on my iPad, they're in Camera Roll on the phone but random ones only have come into Photos on the iPad - can anyone help? Thanks!
Welcome to the Apple Community.
Photostream when enabled will only add photos from the camera roll that were taken post photostream activation. (Photostream does not currently share video)
Photostream only syncs photos over Wi-Fi, make sure you are connected to Wi-Fi to begin with.
Photostream only syncs when the camera app is closed, ensure it is closed.
Photostream only syncs when the battery is above 20%, try recharging the device
Try disabling photo stream on your device (settings > iCloud), restarting your device and then re-enabling photo stream. -
I have a iPhone 4S and when watching videos on the internet sound cuts out as the video is playing. The rest of the video plays with no sound. Sometimes when I pause It and play again sound comes back but not all the time. can anyone help?
The "restore disk" is built into the Mac. See About Recovery.
Need more specifics about what error messages you got while installing Adobe Flash.
However, you can almost avoid Flash altogether by setting YouTube to play the HTML5 version instead.
Click the Try something new! link at the bottom of the YouTube page.
I don't know about the sound issue. Might be hardware as you think. Try other headphones to check. -
The sound on my Iphone 4 is really quiet and muffled, i have the latest update and have restored it but it is still the same, can anyone help?
Through the headphones or through the speaker?
Have you consistently played sound through the speaker at a high volume with a lot of bass?
Have you tested it with multiple apps/songs/movies? -
neither my ipad or ipod are being recognized by itunes so i can't transfer songs from itunes playlists to the two devices. this is new, as far as a week ago i transferred music from the computer to the ipod. can anyone help?
Hey lightc,
If you are having an issue with iTunes not recognizing your iPad and iPod on your Windows computer, I would suggest that you troubleshoot using the steps in this article -
iPhone, iPad, or iPod not recognized in iTunes for Windows
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
I have recently changed my apple id and password. When i try to access music that i bought on itunes on an external hard drive, it asks me to authorize my computer with my old apple id? can anyone help?
Please try to sign in at https://appleid.apple.com
Check if your new username/email address is verfied
If this works, delete your account on your iPhone (Settings > iCloud)
Sign back in -
Cannot download new U2 album. Says purchased on my account but no evidence anywhere and I definitely did not purchase it. Can anyone help with what is going on?
It was given free to everyone on tuesday as part of the iPhone 5 event/announcement, so it will show as purchased in the store.
If this is on your iPhone then either turn Settings > iTunes & App Store > Music (under 'show all') 'on' - it should then show in the Music app with a cloud icon against it for downloading.
Or go to the Purchased tab in the iTunes store app, select Music, and it might then show under 'Various' - when downloaded it should correctly be under U2 in Music.
If you are using your computer's iTunes then you should be able to download it into your library by ticking the 'show iTunes in the Cloud purchases' tick box on the Store tab in Edit > Preferences (iTunes > Preferences on a Mac) - it should then show in the Music part of your library with a cloud icon against it for downloading (downloading the booklet for it this way may not work, you may get a 'corrupt file' message when trying to open it).
Or go to the Purchased link under Quick Links on the right-hand side of the iTunes store homepage and you should be able to download it from there.
A third option on a computer is to sign out of your account (Store > Sign Out menu option), find the album in the store and then click on its free 'price' button - you should then be prompted to sign back in and the album should download. -
I'm using osx 10.7.5 and updated VM Fusion, it seems to have thrown windows out of the system.can anyone out there help? Can't get fusion to work.
ellerfrau wrote:
I'm using osx 10.7.5 and updated VM Fusion, it seems to have thrown windows out of the system.can anyone out there help? Can't get fusion to work.
I'd suggest being more specific. What do you mean by "it seems to have thrown windows out of the system?" The Windows virtual machines should still be in the Virtual Machines folder in your documents folder. Are they there? What version of Fusion have you updated from and to?
You might also consider raising your question in the VMware Fusion forum: http://communities.vmware.com/community/vmtn/desktop/fusion?view=discussions&sta rt=0. -
Hi, my ipad mini has suddenly stopped working and I cannot turn it off or connect it to the computer, can anyone help me on this??
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPhone, iPad, iPod Touch: Troubleshooting Touchscreen Response
http://support.apple.com/kb/ts1827
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
i m working in an organization where web-sense is installed to block all irrelevant sites, i have installed itunes but it does not run a window pops up with message 'itunes is not connected to the network' can anyone help me out?
There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it. -
my iphone 4 keeps flashing up with 'this device is not accessorised for this iphone' and its not plugged into anything, can anyone help?
The most common reason for this message is, the iPhone dock port needs to be cleaned, use a clean dry tooth brush. See if this helps. If you keep getting the message, then clean the dock port again very carefully with isopropyll alcohol, expecially the pins which are on top of the dock mid rib. If still problems make appointment with Apple Genius.
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my ipod isnt turning on but it still makes a noise when i plug it into the charger can anyone help me?
Hey there cameronw99,
It sounds like you are unable to see your iPod Touch screen, as it stays black but it makes the connection tone when you plug in the USB cable. Use these steps to resolve the issue with the iPod from the following article:
iOS: Not responding or does not turn on
chttp://support.apple.com/kb/ts3281
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Thank you for using Apple Support Communities.
Take care,
Sterling
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