My iphone keeps blocking in a "boot" mode... blackscreen with apple logo... the restarting (home and power button for 10 sec) doesn't work.

my iphone keeps blocking in a "boot" mode... blackscreen with apple logo... the restarting (home and power button for 10 sec) doesn't work. when i get it in DFU mode and try restoring with itunes it remains the same... provider already "fixed" this problem twice with a "software update" only to get the same problem again... it just "reboots" this time it happened @ night while charging... previous time in my jacket pocket... this is the 3th time it happens, and my provider (Mobistar belgium) doesn't wish to exchange or refund my iphone witch clearly has something wrong 3 times same problem in 3 months...

imanfromsweden wrote:
Please apple support do you people have a convincing answer for us? Is there a solution? My phone is only 2 years old and was (2 hours ago), in top condition!!
Please help....
On belhalf of my fellow volunteers, the answer is, "We'll try our best."
My advice is to try not to treat this like it is a paid service provided by compensated professionals. Ask nicely and one of the nice folks here might take some time out of their weekend to offer advice.

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How can i get my iphone 4 back up after it went dead. It had plenty of power, and it will not come up even after i hold down the home and power buttons for 30 seconds.

My iphone 4 went dead even when there was plenty of batery life. I ran through the reboot for holding down the home button with the power button and it still did not come back up. Any thoughts?

Plug it into a wall outlet for at least 30 minutes, then try resetting it again. If no respose, you most likely have a hardware issue. Make an appointment at an Apple store.

Dropped my iphone while making a phone call and when i picked it up the screen was black and now it will not turn on. I have tried holding down the home and power buttons for over 2 hours and it is not working! help :(

i dont know how to fix this help

Basic Troubleshooting Steps when all else fails
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
- Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.

My iphone 4 wont turn on. it justr randomnly turned off and i have tried to hold the home and sleep buttons for a minute and also tried to put it into recovery mode but nothing is working?

my iphone 4 wont turn on. it justr randomnly turned off and i have tried to hold the home and sleep buttons for a minute and also tried to put it into recovery mode but nothing is working?

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

I have reached out to this community as my Iphone display gone black and got the solution to keep home and power button pressed. It worked but I would like to know why it went black

I have reached out to this community as my Iphone display gone black and got the solution to keep home and power button pressed. It worked but I would like to know
1. Why it went black and is there a permanent fix for this
2.Will the IOS gets automatically updated as I feel the IOS was 5 when I got the phone in 2012 december
3.Do you suggest 7.1 for Iphone 4

1. There is no way of knowing. These things happen.
2. The iOS only gets updated when you want it to be.
3. You should always update to the latest iOS your phone will support. Apple do not write the updates to make your experience worse.

Decided to update iphone 4 to ios 5.1 and mid update it froze and the screen is black. Phone does not respond to any combinations of home and power buttons, when plugged into computer it does not see it is plugged in, any ideas?

Decided to update iphone 4 to ios 5.1 and mid update it froze and the screen is black. Phone does not respond to any combinations of home and power buttons, when plugged into computer it does not see it is plugged in so I cannot restore or anything. Looks like the screen is on it's just unresponsive and black obviously. Has anyone had this problem? I was updating via wifi right in front of my router and my computer.

Spoke to a "senior advisor" in the Apple TV department. Her suggestions: change channel in router to minimize/eliminate wifi interference from other users; move router away from any metal - i.e., DVD player, phone modem, etc.; keep router away from wireless 2.4 gH phones, which are "notorious" for crashing wifi routers. So she confirms that the problem is one of connection to router suddenly dropping out.
My own feeling is that none of these fixes will do the trick, because it seems pretty clear that there is a hardware component here - the timing of the drops seems like an overheating issue. It takes 35-40 minutes for the box to warm up enough for the first drop; then each consecutive drop happens quicker than the one before, as it heats up more. Each time it drops, its tiny brain gets a little more scrambled; last night it finally wouldn't start up again at all.
My suggestion is that everyone who is experiencing this problem, please call Apple tech support and ask to speak to a senior advisor in the Apple TV department. Make them aware of this problem!

My ipod comepletly froze and ive googled and youtubed ways to fix it! its on recovery mode and when i hold the home and power button it shows the apple button for a second and then it shows recovery mode again! i need help i DONT wanna restore!

My ipod comepletly froze and ive googled and youtubed ways to fix it! its on recovery mode and when i hold the home and power button it shows the apple button for a second and then it shows recovery mode again! i need help i DONT wanna restore!
ive read that alot of ppl are having this problem i need my ipod so if someone can help me ASAP

Here is what you should do turn the device on hold the home button and the power button until the device turn off keep holding and when the device reboots release the power button but hol the home button until it shows the iTunes logo then restore it

I tried to restore my iphone 5s but it shut off during the restore and wont turn back on I tried reseting it with the home and power button but it doesnt work and I tried connecting it to itunes but it doesnt show up

I tried to restore my iphone 5s but it shut off during the restore and wont turn back on I tried reseting it with the home and power button but it doesnt work and I tried connecting it to itunes but it doesnt show up

Did you try to connect in recovery mode, as explained in this article?
If you can't update or restore your iOS device
If this does not work, get it checked by an Authorized Apple Service Provider or by Apple:
iPhone - Contact Support - Apple Support

Imac will not boot up, chimes with apple logo and beach ball spin??

imac will not boot up, chimes with apple logo and beach ball spin?? after installing adobe flash and up graded apple softeware

If your iMac came with or is running Lion, startup holding either the Command-R keys or the Option key and select the recovery partition and then use Disk Utility to repair the Macintosh HD.
see > OS X Lion: About Lion Recovery
If your running Snow Leopard or earlier OS X, pop in your Install DVD and startup holding either the Option or C key, then open and use Disk Utility to repair the Macintosh HD.
see > Mac OS X - Using Disk Utility to Repair a Disk

I have reset my iphone 5c and now has apple logo on the screen. I have tried holding home and lock buttons for 10 seconds, but to no avail. How do i sort this please ?

I have reset my iphone 5c and now it has the apple logo on the screen. Nothing is happening, apart from the screen going off for a few seconds, only to go back to black screen and white apple log. I have tried holding home and lock buttons for 10 seconds, but to no avail. I did a reset on settings as the IOS 8 was just slowing down my phone horrendously. How do i sort this please ?

Hi MartinH78,
If your iPhone isn't responding or won't start up past the Apple logo, you may find the troubleshooting steps outlined in the following article helpful:
iOS: Not responding or does not turn on
Regards,
- Brenden

HT201412 After I dropped my iphone 4s my back glass broke and now my screen won't turn on neither respond to touch but i can hear incoming calls and notifications. I tried pluggin to computer/other source and also tried pushing the home and power button.

After I dropped my Iphone 4s my back glass broke and now the screen won't turn on neither respond to touch but i can hear incoming calls and notifications. I tried pluggin to computer/other power sources and also tried pushing the home and power button together for about 20 seconds

It's broken due to neglect, namely being dropped. Replace it.

My home and power button on my iphone 4s are suddenly not working

Hi,
This morning I've got stuck on my Iphone 4s since its button home and power can not working as usual. I can't access to my home page and also can't switch off and restart my iphone due to that problem. Even I used assistive touch but it doesn't help. I still got stuck on menu "setting" (setting menu in gray line). So what should I do?anyone had the same problem?please help me.
Thanks
Cheers,
Resti

It's not a hardware problem. The same exact thing just happened to me. My husband reset all settings, not erase all content and settings, after the phone started back up, everything worked like normal again. You just have to redo your settings.
General>Reset>Reset all settings
Hope this helps you!

I was in the middle of updating my iphone 4 (? version 10.1) when an error message appeared. Screen now frozen with apple logo, empty bar below and phone won't turn on or off

I have a frozen screen (black with the apple logo & an empty bar below) following an error message that appeared during an update of version 10.1 on my iphone 4.
I am not able to turn off the phone (or on!) Any ideas?

The iPod Touch kept trying to reboot yesterday but would only show the Apple logo screen then shut off - it finally drained the battery overnight I am guessing. Connected to USB the battery charging icon flashes.
Took it back to Best Buy, but they wouldn't touch it or replace it since it's under warranty.
To any potential buyers - beware. My best advice is to look somewhere besides Apple. Every Mac user I know has had to return a Mac, laptop, etc. Really poor quality control, and the retailers agree (Geek Squad told me they have had the same experience with Apple products).

Stuck on grey boot-up screen with Apple logo & spinning icon for 12 hours

I awoke to find my computer displaying the 'Restart your computer' screen, which I did by holding down the power button. Upon restarting, I got the grey loading screen with the apple icon and the spinning wheel. It stayed that way for hours without proceding. Have tried removing the battery, removing the charger and restarting. Have tried doing a forced disk-boot by holding down 'c' and restarting with the OS X disc 1 in the drive, but all I got was a beep and then the same screen again.
I'm starting to get a little nervous here as nothing is working, and there don't seem to be any others with the same problem I'm having!

Have you changed your Ram or done anything else
lately - here's a reference to your 'beep'...
http://docs.info.apple.com/article.html?artnum=58442
I'd suggest trying an SMC reset...
http://docs.info.apple.com/article.html?artnum=303319
followed by a Pram reset...
http://docs.info.apple.com/article.html?artnum=2238
Hopefully some of these resets will correct the
problem. Have you 'jarred' you book and maybe
loosened the ram??
I unfortunately have tried all of those and haven't had any luck.
Pardone my ignorance, but if I have dislodged the RAM, how would I know? And, potentially more significantly, how do I fix it?
Thanks for the help thus far, though.

My hp touchsmart tx2-1274dx will not boot it has blinking lights by the caps lock and end button

my hp touchsmart tx2-1274 dx will not boot. all i get is a blank screen and a blinking white light next to the caps lock button and above the end button.

Can you id the flash sequence?
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&destPage=document&docname=c01443366&jumpid=reg_r10...
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My iphone keeps blocking in a "boot" mode... blackscreen with apple logo... the restarting (home and power button for 10 sec) doesn't work.

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