My iPhone when disconnected from iTunes shows that I do not have any music on it, but when I connect it to iTunes it all shows up under my phone.

I have tried absolutely everything from resetting all my sync options restarting my computer/iPhone....I have all the newest iTunes updates. please help!

If you want to connect and use an iPod on more than one computer you need to change the update preference in the iPod Summary tab to "Manually manage music and videos" and click Apply.
Using iPod with Multiple computers
Managing content manually on iPod
You can use a keyboard command to prevent your iPod auto-syncing with iTunes. While connecting the iPod to the computer on Windows with iTunes 7 installed hold down the Control and Alt keys (or Shift + Ctrl keys in older versions). This will stop the iPod from auto-syncing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 20 to 30 seconds depending on your computer. Once you are safely connected you can change the update setting to manual: iTunes 7 Keyboard Shortcuts for Windows

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How do i uninstall itunes from abother computer that i do not have anymore

i want to transfer my music to my computer but the system tell me i already have 5 computer with this account. how can i uninstall from a computer that i do not have anymore?

tbcoyote wrote:
i bought an older macbook computer from a relative ...
The best option would be to Restore the Mac to Factory Settings...
See Thomas Reed's How to Prepare your Mac for sale
And Kappy’s comprehensive post here...
https://discussions.apple.com/message/21565512?ac
tbcoyote wrote:
... and get it to sync to my phone or ipod without losing what is on those devices? ...
If you do not have access to the iTunes Library on the Old computer you Usually Sync and Back Up to... or its Backup...
See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
If you do have access...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751

HT1338 I am unable to update the newest version of itunes because I need to update my Mac OS X to version 10.6 or later but my computer keeps telling me that I do not have any updates. Help

I am unable to update the newest version of itunes because I need to update my Mac OS X to version 10.6 or later but my computer keeps telling me that I do not have any updates available. I am currently running version 10.5.8

You need to buy 10.6 on DVD.
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HT1420 one of my friends borrowed my computer and set up his itunes on it. How do I deauthorize his account from my computer. I do not have any of his information.

one of my friends borrowed my computer and set up his itunes on it. How do I deauthorize his account from my computer. I do not have any of his information.

1. Use the Deauthorize All function.
2. You can't.
(73688)

HT1420 I need to deuathorize several computers that I do not have any more. How do i do that?

I need to deuathorize several computers that I do not have any more. How do i do that?

If you've got 5 computers authorised for the account in question, and you need to free up authorizations, I'd do a "Deauthorize All" from one of the computers you have access to, and then reauthorize the computers you have access to.
For instructions, see the following document:
iTunes Store: About authorization and deauthorization

I want to buy some music and It is asking some question that I do not have any idea the answer

When I am trying to buy some music iTunes is asking me about some questions that I do not have any idea....

Hello Brandy,
Unfortunately, you can't change or etrieve them by yourself as you forgot the original ones. You may contact iTunes store support though. Here's what you can do:
https://expresslane.apple.com/
Follow these steps:
All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.
You will find an option to send an email to Apple on that page. Indicate that you forgot the answers to your security questions and wait for iTunes support to reply.
I hope this helps.

Hi, you know how i can fix the problem that my iPhone5s not have any coverage in place? Please.

Hi, you know how i can fix the problem that my iPhone5S not have any coverage in place?
Please, and thanks.

If it's out of warranty, Apple will replace your phone for $269.

HT1918 My credit card was Chang $10.69 for a moive that I did not have any thing to do with

My credit card was chagen $10.69 for a moive that I didn't have any thing to do with.

Add avalid payment method.
iTunes Store: Accepted forms of payment
See if you can set the payment method to None
Why can’t I select None when I edit my payment information?

IPhone constantly disconnects from itunes

Hi Everyone,
I have an 8gb iPhone which is giving me serious grief with sync'ing. When I connect up the iPhone through the USB cradle itunes will fire up and recognise the iPhone - it then starts disconnecting and reconnecting and you get pop-up windows with errors. Currently i am getting "iTunes could not connect to the iPhone because an unknown error occurred (0xE8000001)".
I am trying to connect this to my new MacBook Air running OS X 10.5.2, itunes 7.6.2 and the latest iPhone update.
I have tried lots of things (including calling mac support), what i have done so far is:
- standard unplugging and reconnecting everything
- using a different cradle
- ensuring latest patches on everything
- software reset of the iPhone
- hard reset of the iPhone
- removal and complete re-install of iTunes
- disabling of bluetooth, wireless and networking on the Air (incase it was an IP conflict)
I have tried this on a different computer (mini mac running Windows XP) and I don't have any problems at all.
I am now out of ideas! I have tried a couple of things from the various forums as well but I haven't found anything which is resolving my problem. At the moment I now have an iPhone which has nothing on it because it cannot sync.
Anyone got any ideas????????
Regards
Neil
I am now out of

I have some more information - it's not an issue with iTunes/iPhone or sync cradle. I am now getting the same problem with a USB memory stick - I was quite happily using the memory stick to transfer files between my windows laptop and the airbook and after a while it started doing exactly the same think with it constantly connecting and disconnecting. I was mounting/unmounting correctly on both machines so it's not that - in /var/log/system.log i saw loads of these errors - disk1s1: media is not present.
I have just plugged my iPhone directly into the airbook and I have the following errors in /var/log/system.log - I wonder if this is actually something to do with the last security update which caused me no end of grief trying to connect to my company network.
Apr 8 08:34:36 neil-cattons-macbook-air [0x0-0x17017].com.apple.iTunes[127]: Created child to sync device with pid 187...
Apr 8 08:34:40 neil-cattons-macbook-air [0x0-0x17017].com.apple.iTunes[127]: Sending final status from child helper tool back to parent...
Apr 8 08:34:40 neil-cattons-macbook-air [0x0-0x17017].com.apple.iTunes[127]: Could not connect to lockdown port
Apr 8 08:34:40 neil-cattons-macbook-air com.apple.usbmuxd[106]: usbmuxd[106]: HandleUSBMuxCommand Client 0x102640 requesting attach to 0x2:32498 failed, no such device
Apr 8 08:34:40 neil-cattons-macbook-air usbmuxd[106]: HandleUSBMuxCommand Client 0x102640 requesting attach to 0x2:32498 failed, no such device
Apr 8 08:34:41 neil-cattons-macbook-air usbmuxd[106]: HandleUSBMuxCommand Client 0x104ac0 requesting attach to 0x2:32498 failed, no such device
Apr 8 08:34:41 neil-cattons-macbook-air com.apple.usbmuxd[106]: usbmuxd[106]: HandleUSBMuxCommand Client 0x104ac0 requesting attach to 0x2:32498 failed, no such device
Apr 8 08:34:41 neil-cattons-macbook-air usbmuxd[106]: HandleUSBMuxCommand Client 0x104af0 requesting attach to 0x3:32498 failed, no such device
Apr 8 08:34:41 neil-cattons-macbook-air com.apple.usbmuxd[106]: usbmuxd[106]: HandleUSBMuxCommand Client 0x104af0 requesting attach to 0x3:32498 failed, no such device
Apr 8 08:34:41 neil-cattons-macbook-air usbmuxd[106]: HandleUSBMuxCommand Client 0x1041b0 requesting attach to 0x3:32498 failed, no such device
Apr 8 08:34:41: --- last message repeated 1 time ---
Apr 8 08:34:41 neil-cattons-macbook-air [0x0-0x17017].com.apple.iTunes[127]: Could not connect to lockdown port
Apr 8 08:34:41: --- last message repeated 1 time ---
Apr 8 08:34:41 neil-cattons-macbook-air com.apple.usbmuxd[106]: usbmuxd[106]: HandleUSBMuxCommand Client 0x1041b0 requesting attach to 0x3:32498 failed, no such device
Apr 8 08:34:41: --- last message repeated 1 time ---
Apr 8 08:34:41 neil-cattons-macbook-air [0x0-0x17017].com.apple.iTunes[127]: Could not connect to lockdown port
any thoughts?

IPhone 3G disconnects from iTunes partway through sync

A few days ago, I had to restore my iPhone 3G, at the same time upgrading to iOS4.1. It worked well after that, but now a few days later I'm having problems syncing with iTunes. I switched USB ports, rebooted the phone, and rebooted the computer, then reinstalled iTunes 9.2.1 (the last version available for Tiger). Here's what happens:
Sync starts
Backup occurs to a certain point (somewhat further in after reinstalling iTunes, according to progress bar)
Phone chirps, shows up as no longer being charged (no lightning streak through battery), and spinning white circle appears on phone
Phone sometimes appears to continue to sync in iTunes, sometimes appears to disconnect
Phone continues to chirp sporadically
Phone eventually shows white Apple logo
Phone not synced, e.g., podcasts not synced
The last and only backup is from 11/14/2010, which is the day I had to restore the phone. Does anyone have any ideas what the issue could be or what else I could do?

I don't know if this helps, but there are a number of low memory crash reports like this:
Incident Identifier: A917FFC5-8D69-4541-92E6-4B60C6BC06BA
CrashReporter Key: cb11f7dba74225d312e900e27737b28d13957e0f
Hardware Model: iPhone1,2
OS Version: iPhone OS 4.1 (8B117)
Date: 2010-11-18 23:41:19 -0600
Time since snapshot: 136 ms
Free pages: 370
Wired pages: 6900
Purgeable pages: 0
Largest process: BackupAgent2
Processes
Name UUID Count resident pages
securityd <f5c339825532c66b3144f202a0db7c3c> 240
apsd <42932906189ea8d5a21a2adf7e1cdbfa> 272
misd <49fd12770fb1bf1b6e66a0de4ae16120> 120
installd <44247ae093fe84a2d931238078b64603> 299
SCHelper <7431f08bb079736213f5a93ea4fb74d9> 94
syslogd <e21a322ec8db70d1347e2093cb1110bd> 76 (jettisoned)
SpringBoard <4e795f34878c966b35772b5044f91135> 1280 (jettisoned) (active)
mediaserverd <69d971ae7cbfd31a209fc63346cce838> 418 (jettisoned)
accessoryd <6a25188f645a24b167cda5e0a86d486a> 124 (jettisoned)
BackupAgent2 <f2609e7e20e83392448612fdfaadcbae> 13435
notification_pro <ddd31a3159b9baf4b190a84f3545021a> 90
springboardservi <83cdc92335ba4c6b873c07b51d45439c> 208
notification_pro <ddd31a3159b9baf4b190a84f3545021a> 82
afcd <39e57148361faf8733c3fcc056672de6> 85
ptpd <d182fc86d41266fe9ef154e20a21c5df> 2583
lsd <641da9a89f831204a623ab3301737aea> 140
notifyd <27d8c4475571c65db7929769539763d5> 71
BTServer <176cd60309823ab40828bb300168e740> 147
CommCenter <6e193d8444010526b12945902fee8596> 332
configd <59e3e016220c253ea3ce18ace3a86422> 358
fairplayd.N82 <3a72cddfcda627625ac7027fc3665029> 103
mDNSResponder <6ef26135ac692dacd731ae94d6b476c7> 135
lockdownd <42ea439c07a218fb5a02413cb2474f83> 331
launchd <54436c3c7133f81855e7db956cc4a59a> 105
*End*

I tried to use my visa gift card to purchase something and I am now aware that it does not have any money in it to purchase anything. Now when I try to update an app it will direct me to the incorrect billing page instead. I cannot update any applications

Hello. I have tried to use my visa gift card to purchase something from apple. However, the security code is not present, which I am aware of. When I typed in the correct security code, I discovered that there was not enough money in the card to complete the purchase anyway. Now, whenever I attempt to update my applications on my iPhone 3Gs, I am directed to the billing information from the previous purchase that did not work. How do I cancel the purchase and continue to update my applications?

This happens for some apps. If you have a computer try to buy on it. Otherwise you will have to enter a credit card or some from of billing.

IPhone 5 service issues in home that I did not have with iPhone 3,3GS, or 4

Both my wife and I have the iPhone 5. I have att between 3 and 4 bars with the LTE showing. It constantly gives me a call failure and I receive texts sometimes hours latter. I did not have this issue with my previous iPhones. My daughters are still using the iPhone 4 and they do not have this issue. Is there anything I can do to resolve this issue?

I can answer a few of these. I don't know about the pause. The battery doesn't surprise me. The new apple devices are infamous for having battery life issues. I don't think there is anything apple can do but if you take it in, you can choose to keep or give up your engraving. Keeping it will extend the repair time by a week or two.

Does anyone think that apple do not have any confidence in their products by only giving a 12 warranty repair or replace rather than a 1 year guarantee?

I recently got an iphone 4 through my network provider after 4 days of having the product i started to experience problems. My iphone 4 would start calling people in my contacts without me even touching the phone, at first it was funny but people were not laughing when it was calling them through the night and in the early hours of the morning. My Network provider sent me a new i phone 4 and collected the faulty one, now the newly replaced iphone 4 after 1 week developed a problem with the camera, the shutter will not open and i cannot use video or take pictures. I contacted my network provider who have now referred me to apple who say they have a 12 month warranty in place for a repair or replace service, not a 1 year guarantee which makes me think apple have NO confidence in this product at all. I spoke with apple on the phone and they advised me to go into my local store and they will repair the phone, I advised i do not want the phone repaired as this could cause problems later down the line with the phone itself, but they would not budge saying they would only repair the phone and if worst came to the worst and the phone could not be repaired they would replace the phone. Because i could not get anywhere on the apple customer service telephone line i was put onto another operator who actually said to me on the phone that apple do not like the phones being opened up as this could cause problems later down the line with the phone. Now i had said this to his colleague earlier on the telephone, so if this can cause problems later down the line which he confirmed with me, why are apple not replacing the customers mobile phones instead of repairing them if they know that this can cause a problem with the phone in later life. Me personally am glad i got my phone from a network provider and did not pay £400 - £550 on the iphone 4 as i will be stuck with a refurbished phone now and not a new product this phone is only 1 week old. I would advise everyone considering an apple product to seriously consider the implications of buying an apple product, as it seems to me even apple do not have enough confidence in their product with only giving out a 12 month warranty and not a guarantee. The iphone 4 is a great idea but not a reliable one that will last you for years down the line. I couldn't wait to get my iphone 4, now all it gives me is problems. My previous phone was a Sony Ericcson W995 i have had the phone for 2 years 6 months now with no faults and no problems and my partner also has had the same phone for the same amount of time with no problems. Are new mobile phones not built to last anymore, and if so why such the high cost to the consumer? This is my first apple product my partner also has an iphone 4 and experiencing the same problems as me and i feel really disappointed and let down, where did all the customers rights go?
Diane Gallacher

A 12 month warranty and a year 1 year warranty are the same correct, but a 1 year warranty and a 1 year guarantee are totally different. I sell products in work which have a 1 year guarantee and a 9 years warranty, guarantee means if anything goes wrong with the product in the first year you will get a straight replacement. Warranty means the product will depreciate in value each year. If you spend £1000 on an item which has 10 years cover divide £1000 by 10 years and your product is depreciating in value each year by £100. so if you had a problem after 2 years and were outwith your guarantee you item would be worth £800 which the manufacturer will give you a credit note so you can purchase an item up to the value of £800 or you can put another £200 to it yourself to either get the same product or a product at the same value you purchased your first item. Guarantee and warranty are 2 totally different covers.
Is there also not a cover in the uk on all electrical products for a 5 year term no matter what the product? this one i am unsure of but have been told this is the case.

Apple TV keeps disconnecting from iTunes library-- all other features work no problem. Any suggestions?

A few days ago our Apple TV kept stopping playing music after about 5-10 minutes, and we get the message to turn on home sharing, but it's already on. Any ideas on what to do?

Hm, how do we determine that's really the problem?

HT1420 i used 3 old computers for my itunes account that i do not have ANY ACCESS with anymore, that i want to de-authorize.... can i do that without the computers and does it wipe out my existing computer at the same time?????

i used 3 old computers for my itunes account previously, that i have no access to de-authorize now..
can this still be done with my existing computer, and does it de-authorize the current one, so that i would have to re-load it????
the original 3 computers are long gone, in-active....

Individual computers can only be deauthorised directly on them, but as you have more than one computer authorised then you can log into your account on your computer's iTunes via the Store > View Account menu option and 'deauthorise all' (which you can do once every 12 months) and you can then authorise/reauthorise the computers that you still have and need. Deauthorising a computer doesn't remove any content from it, it just means that you won't be able to use any of the account's downloads on it until you reauthorise it.

My iPhone when disconnected from iTunes shows that I do not have any music on it, but when I connect it to iTunes it all shows up under my phone.

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