My ipod is 8gb and I downloaded the sims 3 on it and i thought it was done downloading but it's nothing but a white screen. Cant shut it off or try to relaod anything.....please help!! :(

My ipod isnt working at all....nothing but a white screen. I already paid for the application and cant even use it.

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.

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After the last update of OX Aperture ask for a serial number. But i haven´t a serial number! what should i Do? Please help me!

After the last update of OX Aperture ask for a serial number. But i haven´t a serial number! what should i Do? Please help me!

If you bought it the Mac App Store it shouldn't be asking for a serial number.
If you bought from the Apple Site with your web browser disregard these instructions.
What I would try:
Move Aperture (the application) from the Applications folder to the Desktop.
Log into the MAS using the same Apple ID you used to originally purchase Aperture.
Do a fresh download and install
If Aperture works now trash the version you moved to the Desktop.
If not post back

I was trying to update my ipad operating system and I thought it was done but when I unplugged it from my computer the ipad has the apple logo and a long hollow oval under the logo and I can't get anything to work. Any suggestions?

I was trying to update my ipad operating system and I thought it was done. When I disconnected it from my computer the ipad went blank then the apple logo appeared midscreen with an elongated oval across the screen under it. Now nothing on the ipad works. I think it was backed up on my computer but I can't find anything that will allow me to sync the two or regain functionality on my ipad. Any suggestions?

Hi,
I would put the ipad in recovery mode and redo the update, once that is done you could restore the ipad from your backup and you would not lose any data.
http://support.apple.com/kb/ht4097
Ricc

Hi, I have a mid 2010 with 17.5 inc screen. My os is 10.6 snow l. I went apple to download 10.8 os . Download went good. During installation my Mac shut off. Now I get a white screen with a folder that has ? In it. Please help

Hi,
I have mid 2010 iMac 17.5 screen with os 10.6. Went to apple site and downloaded 10.8 for 20 dollars. Here is my first question, did download the wrong thing.
The download went good. My iMac restarted an started installation halfway trough it shut my Mac off. Now when I start my Mac up all that shows up is a white screen that has a folder with a question mark in it. Please help, I don't know if I downloaded the wrong thing or if something else is wrong.

http://support.apple.com/kb/TS1440?viewlocale=en_US&locale=en_US
"Select your Mac OS X startup disk with Startup Manager by restarting and holding the Option key. After your Mac starts up, restart again to verify that the flashing question mark does not appear."

Im trying to activate my iphone and it fails saying "the SIM card inserted in this iphone does not appear to be supported". i rang apple they said its vodaphone rang vodaphone they said its apple... someone please help!!!!!!

my iphone 4s was continually searching for a newtwork my carrier informed me my iphone needed a service or exchange. i drove 2hrs and paid $239 to exchange my iphone. i then went to activate it and i recieve a message saying activation failed. the SIM card inserted in this iphone does not appear to be supported. contact apple for support. i rang apple and they informed me its my sim or the carrier. i rang the carrier and they said its apple. i have also tried activating the phone by using another carriers sim and the same carriers sim from another persons working phone. still get the same message.

Dude,
Apple didn't lock the phone, and you'll be waiting until kingdom come of you think that Apple will unlock it.
Only the carrier to which a phone is locked can authorize the unlocking.

I have an Ipod touch 2nd generation 8gb. Metal peice fell out from the inside where the home button is and I lost it. Put the screen plug in and put the screen on and it would turn on but it won't unlock or respond to anything I try to do. PLEASE HELP ME!

I have an Ipod touch 2nd generation 8gb. Metal peice fell out from the inside where the home button is and I lost it. Put the screen plug in and put the screen on and it would turn on but it won't unlock or respond to anything I try to do. PLEASE HELP ME!!!!!!!!!!!!!!!!!!!

Look her and it may give insite on what is missing. Otherwise:
Apple will exchange your iPod for a refurbished one for $99. Likely not worth it for a your iPod. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Repair it yourself if you are up to it
iPod Touch Repair – iFixit

I tried to download an app on the mac app store and it continues to say: "There was an error in the App Store. Please try again later. (null)" Please help me. Thank you.

I tried to download an app on the mac app store and it continues to say: "There was an error in the App Store. Please try again later. (null)" Please help me. Thank you.

Change your Date & Time settings to reflect automatic. It will fix the problem.

I've bought the first season of Death Note on itunes, and i've was never able to download the 11th episode (Assault), it gives me error -50 each time I try. Can anyone please help me with this?

the title pretty much has my question i guess. it's my first post so i'm not sur if you'll see all of it. I'll just copy paste it anyhow.
i've bought the first season of Death Note on itunes, and i've was never able to download the 11th episode (Assault), it gives me error -50 each time I try. Can anyone please help me with this?

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

Windows thinks my itouch is a camera and itunes says this ipod can't be used because the software isn't installed - reinstall itunes. i've done that and continue to get the same error. can someone please help?

windows thinks my itouch is a camera and itunes says this ipod can't be used because the software isn't installed - reinstall itunes. i've done that and continue to get the same error. can someone please help?

(apologies for barging in, lllass.)
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?

How can i download old settings with firefox sync ? i formatted my computer thinking that the data will be restore on login , but it's only letting my sync firefox with mobile device , can someonr please help my ?

how can i download old settings with firefox sync ? i formatted my computer thinking that the data will be restore on login , but it's only letting my sync firefox with mobile device , can someonr please help my ?

'''Did you backup whatever bookmarks you did have on the computer ? '''
Remember any restoring of bookmarks overwrites whatever he current set is, and you may not want to loose them.
Even if up until now you have not made any backups of Desktop bookmarks Firefox will have backed up some of them into sets of daily bookmark backups. Once you have backed up your current set you could look at what it has by restoring those bookmarks, you may find one of those sets is fairly complete.
By the way if you look at the profile files and folders that you should now have on the desktop you should see it contains a bookmarks backup folder, the size of the files within should indicate whether they contain anything.
You need to go into the bookmarks library and try the restore option. Backup each set that you look at if it has anything of use in it, before trying the next set. With look one of those will be a fairly complete set of bookmarks.
* USE '''Show All Bookmarks -> Import and Backup -> Restore '''
** see [[Restore bookmarks from backup or move them to another computer#w_restoring-from-backups]]_restoring-from-backups
I do not use Firefox on mobiles, but before you try anything further you do need to backup the desktop bookmarks and learn what existing backups you have. Unless you master that you are in continual danger of overwriting and loosing bookmarks.
Presumably you have already found this listing of help articles for mobiles
* [/products/mobile/bookmarks]

HELP !! My iPod keeps freezing i can go on it for about 10 secs then it freezes, i have to keep restarting it and it doesnt show up on itunes when i try to restart it please HELP

I can go on it for about 10 secs then it freezes,
i have to keep restarting it and it doesnt show up on
itunes when i try to restart it please HELP!! >.<
HASNT BEEN JAILBREAKED ASWELL

- Try a reset. Nothing is lost
iOS: Troubleshooting applications purchased from the App Store
- If still problem, see it iTunes nows sees the iPod so you can restore the iPod.
- Next see if placing the iPOd in recovery mode will allow a restore. For recovry mode:
iPhone and iPod touch: Unable to update or restore
- Last, try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My niece gave me her old ipod touch 8GB and her passlock code. It is stuck in the "connect to itunes" mode and won't let me even access the slide to unlock. How to I fix??

my niece gave me her old ipod touch 8GB and her passlock code. It is stuck in the "connect to itunes" mode and won't let me even access the slide to unlock. How do I fix??

You will need to Restore it as a New Device...
Restore...
1: Connect the device to your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

How do I update my iOS? I have the iPad 1 and have tried over and over to try and update the iOS version to iOS 5.1, nothing works it will start updating then say that it did not update? PLEASE HELP!!!

How do I update my iOS? I have the iPad 1 and have tried over and over to try and update the iOS version to iOS 5.1, nothing works it will start updating then say that it did not update? PLEASE HELP!!! P.s I'm running newest version of iTunes.

Connect your iPad to your computer and let iTunes back up your iPad. After it does that disconnect it and go into your settings under general and under reset and select erase all content. After you do that reconnect to your computer, open iTunes and follow the screen options to set up your iPad as new. Once it is done doing that see if you have the latest version of iOS installed and if it does then either download gain the apps you had before or restore them from the backup made previous.

When I try to activate my FaceTime from my iMac is says the server encountered an errorprocessing registration. Please try again later. Please help

When I try to activate my FaceTime from my iMac is says," the server encountered an errorprocessing registration. Please try again later." Please help. Any ideas

Back up all data.
Take the steps suggested in this support article:
FaceTime, Game Center, Messages: "There was an error processing registration" when signing in
Sign out of iMessage:
Messages ▹ Preferences ▹ Accounts ▹ Sign out
Then sign back in with your verified credentials. Note that the password of some Apple ID's will expire periodically.
If you get the same error, try resetting the NVRAM.

I can't back up my iPhone4. When was I syncing, My computer hang. I restart computer. Itune told me there is an error, delete the back up file and try again. But there are no back up file to delete in preference-device. Please help!

I can't back up my iPhone4. When was I syncing, My computer hang. I restart computer. Itune told me there is an error, delete the back up file and try again. But there are no back up file to delete in preference-device. Please help!

Thank you for answering my question. If I reinstall itune, is it mean that I need to install music, apps, video...everything in itune again? also intall everything in my iphone again?

My ipod is 8gb and I downloaded the sims 3 on it and i thought it was done downloading but it's nothing but a white screen. Cant shut it off or try to relaod anything.....please help!! :(

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