My ipod is turning on and off and i cant do anything with it i've tried reseting syncing and all the stuff i found here yet it still turns on and off help ASAP please
What do i do to fix my ipod??? it just keeps turning on and off. i cant even do anything on it literally except for reseting it... holding the top button wont do nothing cuz it takes too long for the turn off slider to pop up. please help ASAP
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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You should call Apple but you should get an email from Apple. I got one a few minutes ago and this is what they said about AppleCare+ :
Thank you for your recent iPhone 5 purchase at the Apple Store.
We would like to let you know that every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from the original purchase date of your iPhone and adds up to two incidents of accidental damage coverage, each subject to a $49 service fee.
We noticed you weren't given the opportunity to add AppleCare+ to your iPhone. If you would like to extend your coverage for only $99, please reply to this email by September 21st.
After that date, if you would still like to purchase AppleCare+ within the first thirty days of receiving your iPhone, you can call AppleCare at 800-MY-IPHONE or visit an Apple Retail Store.
Thank you for shopping with Apple.
Sincerely,
Apple Online Store Team -
My phone randomly shut off. When I turned it back on it said it needed to restore, to plug it into itunes. When I did, and tried to restore it, it failed with a code 21. I have followed all the instructions, it still isn't working. I've uninstalled and reinstalled all that the steps told me to, I've updated everything in my computer. I don't know what else to do. My phone will just show the apple sign and the itunes plug in sign.
Hey Carolefromthelou,
The following link will provide steps on how to best remove all traces of iTunes from your PC and then reinstall it:
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http://support.apple.com/kb/HT1923
Welcome to Apple Support Communities!
Best,
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i just connected my ipod touch 4g to my laptop and there is an update 4.3.3 available i was downloading it and just as it finishes it says your network session has timed out what ca i do? HELP ASAP PLEASE!!!
Try a direct download:
iPod, iPhone and iPad Firmware Download
Manually install it by holding your "Option" key down when clicking on the "Restore" button in iTunes and select the firmware file you downloaded. -
When I go to update and it gets to the backup part it gives me error -43 and says to complete it it will take all the stuff off my iPod how do I get it to update with out loosing everything on my 64 gb iPod touch
You have a 1st generation iPod Touch.
It can be updated to 3.1.3 by purchase. See here Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
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Sounds like you have a phone that was hacked to unlock it. Updating has re-locked it to the original carrier. ONLY the carrier it is locked to can authorize unlocking it. Contact them.
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If you are still under warranty and/or have AppleCare, call them. Let them deal w/it. Out of warranty, your keyboard may need cleaning. Use a vacuum hose or a can of compressed air to get the dirt out from under the keys. For instructions to remove the keys if it comes to that check out the following websites:
iFixit
TakeItApart
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I recommend backing up your Firefox settings in case something goes wrong during the uninstall/reinstall process. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
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Cant click on Sync apps. all the page is grey. I tried restrictions apps on and off but the same.
Have you reset the iPad by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen? If that doesn't resolve this, you can try resetting all settings. Settings>General>Reset>Reset All Settings. You will not lose any data, but all device settings will have to be entered again.
If that doesn't fix it, your next step might be to backup then erase all content and settings or restore the iPad to factory settings. See how if goes if you reset all settings first. -
Today my iPod touch 4 generation was dropped. now it just has a white screen. i tried reseting it by clicking the home and lock buttons but nothing helped. what is my problem and how do i fix it?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Itried to sync my ipod 3g and it froze so i tried to reboot it, and now its got a picture of an USB concetion and an arrow pointing to an itune logo, cant do anything with it now its just frozen on that i can turn off and turn on ipod but it goes to same picture all the time can anyone help with this problem
The the picture from usb to iTunes on your iPod means that you have to connect your iPod to iTunes on your computer
And restore the last backup or set it up as a new iPod. -
the light on the apple tv stay on all the time? is there a way to turn it off or put it on stand by?
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We own 5 Apple devices but for some reason I cannot get iTunes to recognize one of the iPads. The other 4 show up just fine and we can sync and do all the stuff we are supposed to do, but this one device is never recognized. I've tried updating the software, reinstalling iTunes, using different ports on the laptop, different cables...just about everything. I have NEVER been able to connect this one device, but all the others are fine. I'm at my wits end. Is there someone out there who can help a relative novice figure out what's going on? Thanks so much!
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
Cheers, Tom
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