My ipod says that there is an error code (-1) and every time i try to update i get the same error code over and over again help?

my ipod wont update because it gives me a (-1) error code and i really need to update it and suggestions? ive read the troubleshoot page on it and it said something about uninstalling the security software and i have no idea how to do that.....

Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. in that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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