My ipod seems to be stuck on recovery mode, I can't restore it as it says an error occured and nothing happens when I hold down the Home or wake up buttons, what should I do ?

I've tried everything and nothing has worked, it's comepletley stuck. I have no idea what to do and have spent the past 2-3 hours trying to find a solution online.

What was the wording of the error message?  The following gives the various error messages and their resolution.
iTunes: Specific update-and-restore error messages and advanced troubleshooting

Similar Messages

  • When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens.  I have followed all the trouble shooting suggestions but nothing works.  Ideas?

    When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens.  I have followed all the trouble shooting suggestions but nothing works.  Ideas?

    Hi msclaude,
    Welcome to the Support Communities!  I'm not sure from your post what steps you have tried, but it sounds like you may need to use recovery mode to address the issue with your unresponsive iPod touch.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    http://support.apple.com/en-us/HT201263
    If you can't update or restore your iPhone, iPad, or iPod touch
    You can put your iOS device into recovery mode, then restore it using iTunes.
    Use recovery mode
    You might need to use recovery mode to restore your device in these cases:
    iTunes doesn't recognize your device or says it's in recovery mode.
    You see the Apple logo onscreen for several minutes with no progress bar.
    You see the Connect to iTunes screen.
    Learn what to do if you see the progress bar onscreen for several minutes.
    To put your device into recovery mode, follow these steps:
    Turn off your device and leave it off.
    Plug in your device's USB cable to a computer with iTunes. 
    Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
    When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again. 
    When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
    Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.Get more help
    Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
    If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
    I hope this information helps ....
    - Judy

  • So my daughter's ipad2 wont start up or its starting up and we just cant see it??? when i hold down the home button and the power button the apple icon comes on then goes away,the only way to see the screen is when you takescreenshot?????any answers????

    so my daughter's ipad2 wont start up i think its on but you cant see anything unless you take a screenshot then you can see for a split second then nothing,and when i hold down the home button and the power button it will reset then i can see apple icon for a second then nothing?????

    Thanks for that information!
    I'm sure I will be calling AppleCare, but the problem is, they charge for the phone calls don't they? Because I don't have money to be spending to be on the phone with a support service.
    In other things, it seemed like the only time my MacBook was working was when I had Snow Leopard without the 10.6.8 update download that was supposed to be done to prepare for OS X Lion.
    When I look at the information of my HD it says that I have 10.6.8 but that was the install that it claimed to have failed and caused me to restart resulting in all of the repeated problems.
    Also, because my computer is currently down, and I've lost all files how would that effect the use of my iPhone? Because if it doesn't get fixed by the time OS 5 is released, how would I be able to upgrade?!

  • TS4079 siri is not showing up in my general settings and wont show up when i hold down the home button. What Should I do?

    Siri isnt showing up in my general settings in my iphone 5 or my moms 4s. i tried turning it off than on again and its still not working. I tried getting it to work by holding down the home button and voice control keeps showing up.

    http://www.imore.com/how-set-configure-secure-and-start-using-siri
    You posted in the iPad forum instead of the iPhone forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa  I'll request that Apple relocate your post.
     Cheers, Tom

  • HT201263 iPhone 4 is in recovery mode but iTunes can not restore it.. Says unknown error occurred  (21) HELP!

    I've just got back of holiday and while there my phone decided to turn itself off, it would not come back on unless I plugged it into the wall charger, it said that I had to connect it to iTunes, but being on holiday I couldn't.
    So when I got home yesterday I plugged it into my laptop and the Apple logo came on, and then went off again, then back on and off again, it was doing this untill I unplugged it. So I put it into recovery mode and it said Connect to iTunes, so I did. It then said that the phone needed to be restored, iTunes started this process, 'extracting software' it said, and then once that was done it said 'preparing iPhone for restore' but then my phone disconnects itself from the laptop and then connects again then disconnects again. Then iTunes comes up with a message saying 'iTunes can not restore this iPhone 'iPhone', a unkown error occured (21)'
    I have tried over and over again to try and do this but it keeps coming up with the same.
    Does anyone know what's wrong with my iPhone and how I can fix it?
    Thanks

    And what did the error message say?

  • Siri only works when I raise to speak, but when I hold down the home button and Siri pops up, it doesn't pick up any sound. How do I fix it?

    Siri only works when I raise to speak, but when I hole down the hold button and Siri pops up, it doesn't pick up any sound. How do I fix this?

    Try A and B
    (A) Restart iPad
    1. Hold down the Sleep/Wake button until the red slider appears.
    2. Drag the slider to turn off iPad.
    3. Turn iPad back on, hold down the Sleep/Wake until the Apple logo appears
    (B) Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • HT201263 my ipod touch is disabled from too many wrong passcodes and i been trying to get it into recovery mode but when i hold down the home button it wont turn off. my power button on top is broke so that wont work..is there any other way?

    my ipod touch power button is pushed in and wont let me turn it off. i unplugged my usb and tried to go into recovery mode but it just wont do anything..just keeps saying ipod disabled connect to itunes.but it wont even open cause its locked.how can i fix this

    - Try placing the iPod in recovery mode using this program and then restore
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - Next let the battery fully drain. After charging for an least an hour try the above again.

  • My iPhone is stuck in recovery mode, I can't restore/update my device. I keep getting error 2001. I've tried basically every trouble shooting step out there. Any suggestions?

    I have tried every trouble shooting step there is. restarting my  computer amd restarting my device. It died while i was at work and when i went to plug it into my car charger all i saw was the apple logo coming and going. so when i got home i put it in recovery mode and tried to restore and I got Error 2001. I have no idea what to do.

    Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
    Out-of-warranty repair service
    If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
    Read Apple’s Repair Terms and Conditions
    Model
    Out-of-warranty service fee
    Battery service*
    iPhone 6 Plus
    $329
    $79
    *available only if battery
    fails Apple’s diagnostic test
    iPhone 6
    $299
    iPhone 5s, iPhone 5c, iPhone 5
    $269
    iPhone 4s
    $199
    iPhone 4, iPhone 3GS, iPhone 3G,
    Original iPhone
    $149
    Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
    copied from Service Answer Center - iPhone

  • IPhone 4 stuck on Recovery Mode. Can't Restore :(

    So I was trying to downgrade my iPhone's iOS from 4.3.5 to 4.2.1 so it successfully worked with RedSn0w.
    Then when i rebooted my iPhone the iTunes Cable Screen Showed even if i remove the cable from my PC, when Iopen my iPhone, the iTunes Cable would still show up.
    Then when i plugged it into my PC the details came out of my iTunes shows:
    It says it's on Recovery Mode but i Tried RecBoot to exit the Recovery mode but it keeps on coming back. Now I can't restore, an error occurs if I restore. HEEELPPP me kill the recovery mo! i don't wanna go to an Apple Store as far as I can...

    I forgot to say that I did edit the hosts file and removed all lines containing apple.com and yet I still get the same 3194 error.

  • TS3274 Was given a 1st Gen IPAD second hand as a gift. Won't turn on & it flashes the apple logo every 10-15 seconds. Won't connect to MacBook I tunes either. When I hold down the home and power button the itunes plug in shows up, but not very long. pleas

    Was given a 1st Gen IPAD second hand as a gift. Won't turn on and it flashes the apple logo every 10-15 seconds when plugged in. Itunes won't recognize either. Please help

    After being connectred to a charging source overnight
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I had my phone screen replaced one day ago. When i was using it today I lost total image on my screen. Its not pitch black the screen looks like it turned on, and it was working fine when I lost image. I can hear siri when I hold down the home button.

    The screen is just on, a dark blue or light black. I can hear siri. And when I receive emails but the screen stays dark blue when its on.

    Take it back to whoever replaced the screen.

  • I have an Ipod Classic that is stuck in recovery mode. Everything I try is not working could someone please help!

    I have an ipod classic stuck in recovery mode i would really love it if i could use it again but nothing i am trying is working if someone could help me fix my proble the would be lovely!

    Hi aprince19,
    If nothing else, you should be able to restore to factory settings as described here:
    Restoring iPod to factory settings
    http://support.apple.com/kb/HT1339
    Cheers!
    - Ari

  • My ipod touch 4 is stuck in recovery mode and i do not know what to do help me

    my ipod touch 4 is stuck in recovery mode and i do not know what to do help me

    Connect the iPod to your computer and restore via iTunes
    iTunes: Restoring iOS software

  • TS1538 My ipod 4th gen. is stuck on recovery mode, and it is stuck on the screen that says connect to itune. I tried plugging it to the computer with an undamaged cabel and bringing up itunes, but itunes or my computer isnt reconizing it.

    My ipod 4th generation is stuck on recovery mode and is stuck on the screen that says to connect to the itunes store. I already tried using a non-damaged cable and connecting it to itunes, but the ipod is not showing up as a device on my computer or on itunes. I cant fix the recovery screen until i can coinnect it to itunes... so does someone have any suggestions?

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Hi, my ipod 5th gen is stuck in recovery mode because i tried to get the ios 7 on it and now i just want it back to it regular ios i please need help

    hi my ipod 5th gen is stuck in recovery mode ive tried everything and nothing is working

    Only developers have access to the iOS 7 beta and then also have access to the developer forum. Thus, if you are a developer go the the developer's forum.
    Otherwise you have a bootleg coy of iOS 7 and are on your own.
    PSA: iOS 7 If you're not a developer, don't install developer betas on your iPhone | TUAW - The Unofficial Apple Weblog

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