My iPod Shuffle (4th Generation) flashes red when I put it in the USB drive. What is wrong and how do I fix it?

Earlier today, I tried to use my shuffle, but for some reason, not only did it not play music, it gave a tri-tone. When I put it into the USB of my computer, the light flashed red for a moment then stopped. My iPod does not show up on iTunes nor My Computer. Can someone tell me what is wrong and how to fix this?

Kathleen,
Start with this Apple support document.
http://support.apple.com/kb/TS1410
B-rock

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