My ipod touch 4g won't turn on, even when connected and I can't find the serial number for support. What do I do?
I can't turn on my ipod or do anything with it. It's refurbished and I can't find the serial number so I don't know what to do. ANy suggestions? Thank you
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
Similar Messages
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can I find the serial number for my ipod classic 120gb on my itunes account? my device was stolen.
Welcome to Apple Support Communities
Of course. If you registered them to your Apple ID, open http://supportprofile.apple.com and log in with your Apple ID, so you will see their serial numbers -
Hi...My Ipod Touch was recently stolen. In order to help the local police deptartment I need to supply a seria number for the Ipod. Of course, I did not wrtie down the serial number, but I have used he device on my Itunes account. My question: Is there a way to retreive the serial nuber of my Ipod touch from my Itunes account? Thanks you all....
Yes. See bold below
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
How can i find the serial number for an ipod classic
I dont have the original packaging or the reciept, It wont connect to itunes or my laptop and all that shows on the ipod's screen is a red circle with a cross inside it. I have tried to reset it but have not been able to. Any help would be much appreciated
If your iPod Classic was the last device that you connected to and synced with your iTunes library, there is a chance you might be able to get the serial # to show up in the Device Connectivity diagnostic report. See here for instructions on running this test.
iTunes for Windows: Device Connectivity Tests
Otherwise, if you have previously registered the device with Apple, you can view it's serial # in your list of devices you have registered under your Apple ID.
https://expresslane.apple.com/GetproductgroupList.do
B-rock -
My ipod touch 8gb won't turn on, recognize a charge and when I plug everything in nothing comes p on the computer. I've had it for about 8 months and took really god care of it.
Try:
iOS: Not responding or does not turn on
If not successful, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My ipod touch 4g won't turn on, even if i reset it. If i reset it it just brings up the apple logo for about 10-15 minutes, flashes white, then repeats the before mentioned. Has anyone else had this problem and/or know how to fix it?
Did you try to connect in recovery mode to restore your ipod? iPhone and iPod touch: Unable to restore
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How to find the serial number for more than one Ipod Touch in Itunes?
I lost my Ipod Touch (first one I bought), how can I find the serial number in Itunes or somewhere else beside I sync my daughter's new Ipod (2nd I bought) with my Itunes account, because when I try to find the serial number they show me only my daughters Ipod, not my Ipod????
Hover the mouse pointer over your iPod backup in iTunes>Preferences>Devices and the SN will pop up.
Go to:
My Support Profile -
My old phone doesn't turn and I want to get the serial number for it to see if it's eligible for the battery replacement with Apple. Can I use the IMEI number to find the serial number?
Call applecare. They can look up the IMEI number in their system to see if the device is eligible.
AppleCare US phone number: (800)-694-7466
Contact Apple for support and service
http://support.apple.com/kb/HE57 -
How do i find the serial number for my stole ipod touch on itunes
My Ipod touch was stolen. I am trying to find out what the serial number for it is. Can I locate that anywhere on ITunes?
This has more since an iOS devices like an iPod touch has more means than "dumb" iPods
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
How do I find the serial number for my ipod touch? It was damaged
My touch (3rd generation) was damaged at the serial number area and it is no longer readable. How may I find the number?
I have since loaded my Iphones to the account and I can't find the info.- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
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How can I find my serial number for my iPod if it's been stolen?
My iPod classic was stolen but I need my serial number so that I can make a police report. How do I find the serial number?
Like any manufacturer, Apple can do nothing at all.
iPod: How to find the serial number -
How can i find my serial number for ipod
how to find my serial number for ipod and can apple track my ipod its lost!!!!!!
Like any manufacturer, Apple can do nothing at all.
iPod: How to find the serial number -
My ipod is lost!!! Someone needs to answer my question. PLEASEEE
The serial number will not help you find it, but here is how to finde the serial number:
iPod: How to find the serial number -
Can I find the serial number on the logic board of my iPod nano?
Hi! I have one of the first generation nano's that had battery issues. I need to find the serial number to get a replacement. Unfortunately, the serial number has been scratched off of the back, and it won't power up to get on iTunes. I took it appart, and was wondering if the serial number is anywhere on the logic board. Thanks!
It's not. Perhaps you can get it from one of the other locations mentioned in this Apple support document.
http://support.apple.com/kb/ht1459
B-rock -
HT4061 my phone wont turn on so how can i find the serial number
my phone wont turn on so how can i find the serial number
Did you read this section from the article you linked:
If you have access to your computer, but not your device
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